I recently stayed for my sister’s bachelorette weekend. We spent a large amount of money for two rooms for two nights. We liked the convenience of the location. We had many issues on our stay. We had dirty linens on our bed which the front staff apologized and fixed by giving us new ones to replace ourselves and free breakfast. Breakfast was free but very underwhelming. The vents did not work in either bathroom, holes in sheets on one of our other beds, spiders and grass hoppers in the bathrooms, the rooms smelt musty, and the pool did not look clean it was very cloudy. For this being a Hilton and the amount of money we spent we were expecting a lot more.
Macy
於 2025 年 8 月住了 2 晚
10/10 有夠讚
Pamela
情侶出遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was excellent! All were very helpful
Pamela
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jessalyn
2025 年 8 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
Amazing place to stay right in the middle of Olde Mystic. We'll be returning!
Jessalyn
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Virginia
2025 年 7 月 28 日
喜歡:住宿環境和硬體
One guest couldn’t sleep because the AC noise was inconsistent. It kept going off and on.
Loved everything else.
Virginia
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Joanne
家庭旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a wonderful stay at the Hilton Mystic. Our room was obviously ready early but they charged us $25 to check in early. If room was obviously ready why the upcharge?
Joanne
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jennifer
情侶出遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place for families and couples!
Jennifer
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Nicole
家庭旅遊
2025 年 7 月 23 日
不喜歡:整潔度和員工素質
Our room had dirty forks left from the last person. The guest service person who checked us in was clearly not happy with her job. She over charged us. The room had staples from the rug poking up. We ate at the restaurant in the hotel for breakfast and the waitress was extremely rude. She even yelled at her co worker. We tried again for dinner and there was hair in my food. Not a pleasant experience at all. Very disappointed.
Nicole
於 2025 年 7 月住了 2 晚
10/10 有夠讚
chrissie
2025 年 7 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
great place as always !
chrissie
於 2025 年 7 月住了 1 晚
4/10 不太好
Jonathan
2025 年 7 月 21 日
喜歡:員工素質和設施服務
Didn’t sleep a wink. Very poor sound insulation. The kids in the next room were up all night! I know it is possible to build a quiet hotel because I have!
Jonathan
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Andrew
情侶出遊, 商務旅客
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well I forgot my cell phone charger the young man at the front desk let me use one .
That was extremely nice .
Chief Andrew Yakubik
Carbondale Twp P. D.
Andrew
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Artina
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great stay!!
Artina
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Alyssa
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful hotel! Rooms was very clean, beds comfortable, great common area with fire pit and couches.
Alyssa
於 2025 年 7 月住了 2 晚
6/10 一般般
Bonita
2025 年 7 月 18 日
喜歡:員工素質和設施服務
There were some cleanliness issues, there was a fly in my room, hair on the bathroom floor. Area around elevator had trash on the floor.
Bonita
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Megan
情侶出遊
2025 年 7 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfectly fine/normal Hilton Property stay. We checked in late in the evening for our one night stay and were told we’d be fine to check out an hour later than standard, at noon the next day, by the front desk staff. The next morning housekeeping began knocking at 9:00am. I had forgotten to put the privacy card on the outer knob— my fault completely—- so I simply told her we wouldn’t be checking out until noon and that the front desk had approved a late checkout. She came back again at 11:00 and began knocking. I had to interrupt a work zoom meeting to reiterate that we were approved for a late checkout and would be out by noon. Other than that, no complaints.
Megan
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Chris
情侶出遊
2025 年 7 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved this hotel, highly recommend
Chris
於 2025 年 7 月住了 1 晚
6/10 一般般
Joanne
家庭旅遊
2025 年 7 月 13 日
喜歡:整潔度
The best part about this hotel is that it’s right across the street from the Aquarium. Other than that it’s way overpriced for what you get. Rooms are somewhat outdated. Bathrooms tiny, moldy caulking and toilets low to the ground. For $580 a night I expect way better.
Joanne
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Anna,Needham
2025 年 7 月 13 日
Anna
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Savita
2025 年 7 月 12 日
Savita
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Amy
家庭旅遊
2025 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Beautiful hotel, close to the aquarium. Really cool photo ops and lovely pool area.
Amy
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Derek
2025 年 7 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed the lobby area and our room was very spacious. Did not like the way the shower was in the hot tub. The getting in and out was not easy and I didn’t like it at all. Overall we enjoyed our stay.
Derek
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Stella
2025 年 7 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
Stella
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Asiya
家庭旅遊
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
The check-in staff was very accommodating. I requested a quiet area for the room because my son is autistic. And room was provided with minimal noise disturbances. My son also likes to swim and having access to the pool early in morning helped him enjoy his stay.
Thank you.
Asiya
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Stamatia
家庭旅遊, 親子旅遊
2025 年 7 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was really helpful and friendly. Loved the scavenger hunt for the kids. Pool was cold and kids were having a difficult time with the temperature of the water.