My fiancée and I had stayed at this location under different ownerships in 2015 and shortly after COVID in 2021, and while we had a nice stay in '15, it was not as memorable in '21, possibly to everything COVID-related. After seeing wonderful reviews as a Best Western, and after staying at a Best Western on Long Island in 2019, we felt confident in returning. The hotel staff was wonderful, as was the breakfast services. We found out that BW is considering discontinuing the waffles from the breakfast menu: I'm sure that others would echo the sentiment for BW to please keep them on the menu!! The only 'negative' was that the toilet seat was much lower than at home. My fiancée had a slight knee injury earlier in the year that made it a bit difficult getting down and up from the toilet. Otherwise, we had a wonderful stay in Mystic, and would gladly book another reservation at this location the next time we are considering staying in and seeing everything in the Mystic, CT area.