I didn't like the two people at the front desk when i checked in. The guy wouldn't wait on me even though he wasn't waiting on anyone. The lady started to help me but decided to hand my info to the guy anyway. I paid for an ocean view but got a clear view of the resort next door. When i called to enquire the lady put me on hold and never came back. The guy picked up the phone and said as long as i could see a little bit of the ocean it was considered an ocean view. I told him they need to reconsider and he hung up on me. I was never rude, loud or anything, so im not sure why i was treated the way I was being treated.