Iberostar Selection Creta Marine

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Luxury
VIP Access
5.0 star property
8.6

Excellent

Beachfront sanctuary in Crete

Perfectly maintained pools and terraces provide a serene retreat by the private beach. Extensive buffets offer fresh, varied options across three restaurants and a poolside bar. Impeccable rooms and attentive staff create a royal atmosphere that pampers guests throughout their stay.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$5,224
NT$6,496 total
includes taxes & fees
Oct 21 - Oct 22

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Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Room, Sea View

A modern hotel room with a bed, a seating area, a balcony with a table and chairs, and a view of the sea.

Standard Room, Sea View

  • Sea view
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Bungalow

A hotel room with a bed, a TV mounted on the wall, a small round table with a plant, and a mirror.

Bungalow

  • Garden view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Family Room, Garden View

A modern bedroom with a large bed, a nightstand, a sofa, and a view of palm trees through the glass door.

Family Room, Garden View

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Bungalow (Waterfront)

A balcony with two wooden chairs and a small table, overlooking a turquoise railing and a clear sky.

Bungalow (Waterfront)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Room, Sea View

A balcony with a view of the sea, two chairs, and a small table with a vase.

Family Room, Sea View

  • Sea view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Suite, Sea View

A hotel room with a large bed, a sitting area with a sofa and armchairs, a large mirror, and a view of the ocean through a sliding door.

Superior Suite, Sea View

  • Sea view
  • 904 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free wired internet

View all photos for Family Room, Sea View (2 Adults & 2 Children)

A balcony with a view of the sea, two chairs, and a small table with a vase.

Family Room, Sea View (2 Adults & 2 Children)

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Double Room Single Use, Garden View

A modern bedroom with a large bed, a seating area with a sofa and chairs, and a balcony with a view of palm trees.

Double Room Single Use, Garden View

  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Double Room, Sea View (with Whirlpool)

A balcony with two striped lounge chairs, a small table, and a hot tub.

Standard Double Room, Sea View (with Whirlpool)

  • Sea view
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Bungalow (Waterfront, Sharing Pool)

A poolside area with lounge chairs and palm trees.

Bungalow (Waterfront, Sharing Pool)

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Bungalow, Garden View (Sharing Pool)

A pool area with lounge chairs and a wooden pergola structure.

Bungalow, Garden View (Sharing Pool)

  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Bungalow, Garden View

A hallway with a sofa, a hanging light fixture, a wooden bench, and a mounted TV.

Family Bungalow, Garden View

  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Junior Suite, Sea View (Deluxe)

A hotel room with a balcony, a bed, two chairs, a small table, and a wall with a palm leaf design.

Junior Suite, Sea View (Deluxe)

  • Sea view
  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Family Suite, Garden View (2 Adults & 1 Child)

An outdoor seating area with two white chairs and a small round table, overlooking a well-maintained lawn and a distant view of a resort area.

Family Suite, Garden View (2 Adults & 1 Child)

  • Garden view
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Family Suite, Garden View (2 Adults & 2 Children)

An outdoor seating area with two white chairs and a small round table, overlooking a well-maintained lawn and a distant view of a resort area.

Family Suite, Garden View (2 Adults & 2 Children)

  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Bungalow, Sea View

A hotel room with a bed, a desk, a chair, and a balcony with a view of the sea.

Bungalow, Sea View

  • Sea view
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, Garden View

An outdoor seating area with two white chairs and a small round table, overlooking a well-maintained lawn and a distant view of a resort area.

Standard Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

BUNGALOW TWO BEDS

  • Sleeps 9
  • Free wired internet

BUNGALOW SEA VIEW WITH BALCONY

  • Sleeps 9
  • Free wired internet

View all photos for Bungalow Garden View Sharing Pool 2 Adults

Minibar, in-room safe, desk, blackout drapes

Bungalow Garden View Sharing Pool 2 Adults

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet
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About the neighborhood

Located in Mylopotamos, Iberostar Selection Creta Marine is on the beach. Great Gate and Venetian Loggia are local landmarks, and some of the area's attractions include Reptisland and Paleontological Museum. Looking to get your feet wet? Snorkeling and windsurfing adventures can be found near the property. Visit our Lavris travel guide
Map
Lavris, Rethymnon, Panormos, Mylopotamos, Crete Island, 741 00

What's nearby

  • A harbor with several boats docked, a flag on one boat, and buildings in the background.
    Rethymnon Venetian Port
    24 min drive - 21.3 km
  • Geropotamos Beach
    10 min walk - 0.9 km
  • Town Beach
    18 min drive - 17.8 km
  • University of Crete
    27 min drive - 23.9 km
  • Georgioupolis Beach
    42 min drive - 43.6 km

Getting around

  • Nikos Kazantzakis Airport (HER)
    59 min drive

Restaurants

  • Coffee Boss
    4 min drive
  • Elia Cafe Bar
    4 min drive
  • Cigar Bar
    14 min walk
  • The Anchor, Panormo Beach
    4 min drive
  • Zeno Lobby Bar
    13 min walk

About this property

Iberostar Selection Creta Marine

  • Luxury hotel
  • At Iberostar Selection Creta Marine, you can look forward to a poolside bar, a terrace, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location and sun loungers. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body treatment or a massage. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Enjoy the gym, as well as activities like volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and an arcade/game room.
  • Other perks include:
    • 3 outdoor pools and an indoor pool
    • Free self parking
    • Tennis courts, luggage storage, and a front-desk safe
    • Beach umbrellas, a nature reserve, and multilingual staff
  • Room features
  • All 359 individually furnished rooms have perks such as air conditioning, as well as amenities like free internet and safes.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 32-inch flat-screen TVs with satellite channels
    • Furnished balconies or patios, wardrobes/closets, and daily housekeeping

All inclusive details

  • All-inclusive room rates at Iberostar Selection Creta Marine are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

    • All buffet meals and snacks included
    • In-room minibar (some restrictions)

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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The price is NT$4,443
NT$5,424 total
includes taxes & fees
Oct 22 - Oct 23
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Restaurante Buffet Dias
  • Restaurante Vegghera
  • Thalassa a la carte

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,358 square feet of conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Terrace
  • Vegetable garden

Spa

  • Body treatments
  • In-room massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 26 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property is closed between November 1 and April 14.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Iberostar Selection Creta Marine have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

How much does it cost to stay at Iberostar Selection Creta Marine?

As of 2026/9/21, prices found for a 1-night stay for 2 adults at Iberostar Selection Creta Marine on 2026/10/21 start from NT$5,224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Iberostar Selection Creta Marine pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Iberostar Selection Creta Marine?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Iberostar Selection Creta Marine?

Check-out is at noon.

Are there all-inclusive benefits at Iberostar Selection Creta Marine?

Some rate plans available at this property are all-inclusive.

Where is Iberostar Selection Creta Marine located?

Nestled on the beach, this Mylopotamos hotel is within 3 mi (5 km) of Limni Beach, Sfagia Beach, and Church of Agios Yiorgos. Geropotamos Beach and Spilies Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Iberostar Selection Creta Marine Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 39 out of 94 reviews
Rating 8 - Good. 40 out of 94 reviews
Rating 6 - Okay. 12 out of 94 reviews
Rating 4 - Poor. 3 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with its own set of private coves. We really enjoyed our stay. The staff were attentive and welcoming. Great to watch the sunrise and sunset.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 7 night stay.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 12 nights and found the hotel lovely and clean. Our room was spacious although no view as such. It was comfortable but beds very hard Staff very helpful. Nothing is too much for them. Food was excellent although restaurant very busy. Drinks expensive. Good pool. Recommend highly
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only gripe is that the drink situation in the buffet area. You have to find a server to get you a Pepsi. They have drink machines but keep them covered. Why? The food is self-service.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisches Hotel
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafte Hotelanlage; wunderbares und köstliches Buffet. Sehr schöne Zimmer. Gutgelauntes, sehr freundliches und hilfsbereites Personal.
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer | höfliches Personal | toller privater Whirlpool mit Blick aufs Meer (Ozean)
Stayed 10 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect verzorgd op alle punten. Ruim aanbod aan eten op verschillende plaatsen. Eten is gevarieerd en vers, buffeten uitgebreid. Hotel personeel is super vriendelijk en attent. Heel verzorgde zwembaden en terrassen. Kamers zijn onberispelijk net als alle andere ruimten binnen het hotel. Heel rustige en top verzorgde omgeving binnen het domein, prachtig privé strand, … hier voelt de vakantieganger zich de koning te rijk. Top aanrader! Hier kom je zeker nog terug!
Stayed 3 nights in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness
Sicuramente molto lontano da un vero 5 stelle nelle camere solo l’essenziale manca di tutto piscine che alle 18 vengono transennate e non puoi accedervi prima delle 10 di mattina teli da mare che possono essere cambiati fino alle 17 etc etc
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel club bon rapport qualité prix
Stayed 5 nights in Jun 2022
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Wie beschrieben aif der Homepage! Sehr schöne grosse hotelanlage! Sehr schöne strände! Essen alles was man sich wünscht, allerdings aufgrund der allinclusive möglichkeit leidet teils die qualität sehr stark! Auto ist vorraussetzung da schon längere distanzen zum flughafen aber auch in die nächste stadt es dauert
Stayed 7 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Familie vakantie

Verblijf 11 dagen. 2 Kamers/badkamer werd absoluut niet 4 ster waardig schoongemaakt op dweilen na. We zaten als laatste in de gang van 20 kamer. Er was 1 mevrouw die alle 20 kamers in 8 uur moest schoonmaken. Zie het meer als verkeerd beleid dat dit niet goed gebeurde. De werkster werkte superhard. De manager van het hotel liep vaak rond zonder werk mee te verzetten. Het personeel daarentegen werkte superhard maar geen dienbladen waardoor vele malen lopen.. duurde langer. Zoveel eten en zon uitgebreid buffet dat het eigenlijk beschamend was gelet op het dagelijkse overschot aan voedsel. Op zich allemaal lekker van smaak en de toetjes leken van een partisserie afkomstig. Geen informatie voor toeristen, moesten we zelf googelen. Enkel informatie via aanbod agent reisorganisatie. Verder schoon, net en zeer vriendelijk personeel. Heerlijk hotel.
Stayed 10 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avons apprécié l'emplacement et la propreté de l'hôtel. Très beau site et belles piscines.
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

mattress way tooo hard.

bed rock hard woke up first morning with terrible back pain. Could be better softer mattress.
Stayed 5 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks Iberostar Creta Marine.

Great stay in a great place with a great staff. Thanks to the staff of the hotel, kind and attentive, for a pleasant stay. All precautions against the Covid are taken. Would definitely come back, especially for Dimitra's greec coffee in the morning in the main restaurant.
Stayed 11 nights in Sep 2020
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel avec de superbes installations ( chambres, environnement intérieur sauf plages). Par contre, procédures d'organisations générales à revoir, impose le bon de réservation imprimé(jamais vu cela dans d' autres hôtels, en plus ayant déjà payé la réservation, l'application mobile ne servant donc à rien, demande une inscription pour les repas qui ne sert à rien puisque tout le monde s'y rend à n'importe quelle heure! Procédure commande boisson nulle, demande du numéro de chambre sans vérification, résultat vous avez une facturation avec des boissons qui ne vous appartiennent pas! Horaires de piscine inadaptés ( 10H00 à 18H00) alors que le soleil est présent et que des clients se trouvent encore sur les transats! Plages environnantes pas terribles et semble t'il transat à payer. Voiture impérative.
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Posto bellisimo, mangiare buono e abbondante, vista mare praticamente da tutto il resort
Stayed 7 nights in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, amenities
The Entertainment Crew was amazing and very entertaining and funny. Food was good. Massage was great. I expected more though out of a 5 star property. Out bathtub took forever to drain and filled with water quickly. The glass partition in the tub was not sealed at the bottom and water leaked everywhere and soaked the floor. The toilet was broken. Also, I have never stayed at any hotel or resort that did not provide an iron for guests to press their clothes. When you travel, everything gets wrinkled and requires pressing. They did not even have irons to borrow. They expected you to pay €4.50 to have housekeeping press each item for you and to make matters worse, you couldn’t get the items back until the next day. When I complained about it, the response from the woman at reception was that there’s nothing they could do for me. That’s the way Iberostar runs things. Not very accommodating and quite rude. Most of the staff were friendly including the Entertainment Crew, Bartenders, Housekeeper and restaurant staff. Most of the front desk staff were friendly but there were a couple of them that were unfriendly and sometimes rude. Also, there was nothing around this resort and taxis were very expensive to get anywhere. A car rental is definitely a must. I would not stay at this resort again but rather would stay right in Rethymno near the port and beaches.
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical couples holiday

We absolutely loved our holiday at this fabulous hotel. The service was impeccable. I particularly loved the pilates and yoga class first thing, the swim up bar and sundowners on the stunning terrace bar. Definitely hope to return! We came for a couples break without our children. The children's entertainment schedule looked good, and all the children were well behaved.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homly high class

Its always a pleasure to stay at Creta Marine.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour Iberostar Crète

Merci à toute l'équipe Iberostar. Très bon service . Je recommande vivement cet hôtel
Stayed 6 nights in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
c est un belle hôtel mais mal exploité par rapport a tout les voyages que l on a pu faire.eau de mer dans la piscine désagréable.les gens laissent traîner des gobelets partout sur le sol autour des piscines pas ramassé plusieurs jours après..les gens fument dans la piscine,se baignent en short et tee shirt .très peu de choix le midi pour manger car beaucoup de gens en demi pension.limite quand on est en tout inclus.toujours a nous demander notre numéro de chambre alors que l on a un bracelet pour le tout inclus.spectacle dans l hôtel a cote mais obligé de payer ses consommations alors q uon a payé pour le tout inclus.plus jamais nous partirons avec iberostar
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Just ok. Mass production facility. Great views. Rooms need a refresh.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'équipe du service animation était très bien. Le personnel est vraiment à l'écoute des clients. J'ai eu un problème de climatisation qui a été résolu rapidement. Le complexe est très grand (Il y a en fait 2 hôtels de la même enseigne faisant partie de ce complexe) et bien aménagé avec différentes petites criques donnant sur la mer.
Stayed 14 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima, struttura accogliente, pulita. Ottime le piscine, ottimo il cibo
Stayed 8 nights in Jul 2019