Our stay at Axel Beach Mykonos was mixed. The staff was genuinely great, we were welcomed with a drink, and our room was prepared with wine, fresh fruit, and water. Breakfast offered a nice, tasty selection each morning, and the farewell gift of olive oil and soap at check-out was a really sweet gesture. However, two issues significantly detracted from our experience. First, the towels were unacceptable. The supposedly white bath towels looked dingy and had brown stains on them (whether from old makeup or something worse, we didn't want to know), and even after daily housekeeping replaced them, the fresh ones arrived with the exact same stains, which felt quite off-putting. Same with the bedding. Second, it was disappointing that none of the pools were heated, leaving both the main pool and the in-room plunge pools far too cold to comfortably enjoy. While the hospitality was lovely, the gross towel situation is ultimately the main reason our review is so low.