「Check in was disappointing. Was told numerous times checking was at 3pm , which I knew. Reception didnt offer to hold 1 suitcase whilst we had lunch & waited for check in. Reception told us there was no 'shuttle' from resort to park. Was requested to show reception where it mentions shuttle bus on website. I found this extremely rude & condescending. I found proof & showed reception. I didnt receive an apology. I was fortunate enough to be able check in before 3pm.」
「Staff very friendly and helpful. The room was spacious, modern and clean. The only downside was the lighting in our room. It was complicated trying to have individual lighting set up. For example when we wanted to turn bedside lamps off, all the lights went out!」
「Generally we had a great time. Unfortunately the restaurant was under renovation but look forward to when it opens. There wasn't much advice about how to safely get to the Riesling trail and the bike lock didn't work. Staff should be more knowledgeable about this. Otherwise it was a nice stay.」
「The Reisen is a lovely place to stay in Hahndorf. Great for walking and exploring the town. Only negative is paying for a balcony room to be only looking at a tin roof. Not what the photos show」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
