Villas in Murcia

"Ok"

"Spacious room, beautiful bathroom and lovely staff. "

"Breakfast lovely and plentiful lots of choice and clean area "

"No kettle in the room, but at certain hours of the day you can get free hot water in the lobby bar. Hotel is fine but we didn’t like the area, it did not feel safe."

"The property needs some updating. Areas showing wear and tear need to be fixed. Not a 5 star property. No bath mats, only 2 towels, no in room safe, no coffee machine. We could not use the A/C since entire hotel was still on heat and we were told that the hotel was either one or the other. Being 25 celcius out, couldn’t understand why the heat would still be running. Staff seemed pre-occupied and not particularly motivated to help. Property also understaffed. We were told that outdoor pool was heated, but it was ice cold."

"Parking is underground if you have a suv it is very tight to park "

"Very clean ,an excellent team of staff in all areas ,Friendly and professional. Great rooms and bedding "

"Hi at room 133 they has been no tuck tuck service no tea or coffee ir extra coffee We book a extra night via hotel "

"We had a good stay here, some of the floors were done up but not ours, room was dated but comfortable and clean. Breakfast was nice. Prior to our stay our plans had changed unexpectedly due to reasons beyond our control. We approached the hotel trying to change our date for a much cheaper and less popular one, we did not ask for a refund of difference or anything like this and the hotel repeatedly refused us without listening or considering the situation. The funny thing is they could have made a lot of money off this and make us happy but they chose not to, unnecessarily. Expedia tried to change their mind but this didn't help either. This forced us to stick with the original booking. We will avoid booking with this hotel chain again."