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My only complaint was that there was not a mini refrigerator in the room. I had bought some expensive cheese in Rome and was unable to keep it due to this. Wonderful staff and I like that they hire mentally challenged people to help with the kitchen.

The Parkhotel Matrei has some of the most attentive and friendly staff I’ve met. The hotel gave off “home” feelings and not commercial hotel. The convenience of a front parking lot, gas station & grocery nearby was great and the rooms were perfect size for me and my many bags, as well as a space for me to get my work done. I was also given a holiday gift bag because they knew I’d be alone for the holiday. Just a great place, words don’t do them justice. Definitely will be returning some day!

Beautiful place

Innsbruck is a great place, with beautiful views of snowy mountains around the city. The hotel is place situated such that you get the view of beautiful mountains from your room. Enjoyed the stay

Very comfortable rooms, great breakfast and amenities

Totally fantastic! The place is beautiful, comfortable and super clean. We loved the swimming pool and spa. Also enjoyed sitting out in the garden. The breakfast was delicious with a large variety of options. We wanted to stay longer. A small fridge in the room would have been nice to have but is not essential for us.

very nice hotel and location

Hotel staff was super friendly! Room was excellent, and location was great.

Awesome stay, hotel chef was amazing! Great bartenders great servers all around awesome

While the rooms are fine , everything else the hotel offers is brilliant ! A location impossible to beat! The hotel breakfast with one possible exception at a Four Seasons in the Middle East,was the best ever ! Amazing ! Finally, the hotel staff was exceptional So helpful in every way. Especial gratitude should go out to the wonderful Vittoria and her assistant the very accommodating Olivier ! THey were THE BEST

The staff was AWESOME! Especially Lara & Edward. They truly made you feel like family.

Excellent spa facilities, great dinners and wonderful host!

This is a great property. The apartment had everything we needed to cook and eat a meal. It was modern with a new bathroom. Beds were very comfortable and room was spotless…very clean. We were in Innsbruck to see the Gundolf Family Tyrollean music Show. It was a 7 min walk from apartment and a six min drive fro historic center so it’s very convient Just be prepared as the desk is not always manned. Make sure you have entry code sent to you in advance and arrange for parking if required.

Clean Room and helpful staff.

We arrived early from our overnight flight and relaxed by the pool as we waited for our room. The room was very clean and the bed was so comfortable! Very nice buffet breakfast with many choices. When we checked out, we were pleasantly surprised with a thank you gift of berry wine.

Great location with helpful staff and convenient room layout. Perfect for a short visit like ours!