「There is only 10 mins by taxi from CCU airport to the hotel, and the city center II is just in the same building. It's very convenient to me to have one night in the hotel for transfer. The breakfast is good and the staffs are very friendly and helpful. It's far from Kolkata city though, in general it takes 1 hour to Victoria Memorial by taxi.」
「It was my second time staying in Maureen and i had a wonderful time even now. The staff was exceptional and the cleanliness and room space worth every penny.」
「My room was clean and comfortable, the mattress and pillow were soft and plush and the bathroom was clean, well lit, and had modern hardware in great condition. So many hotel bathrooms I stay at in India are pathetic but not the case here. Also I had to check out at 3am and the staff helped me order a taxi to the airport (just a 5 min drive away at 3am) and carried my bag to the curb and talked to the driver for me since I only speak English. Would gladly stay again. 」
「I highly recommend SAMOTEL. I ended up here after leaving the very dirty Hotel Consulate by Bookmerihotel where I had my original reservation. I am so glad I found SAMOTEL. It’s the best value for money I’ve had in my visits to 36+ countries. A modern touch with amazing staff. Everyone works hard to ensure a great stay. I would definitely recommend this place, and will be staying here again when I’m back in Kolkata. 」
「Staff really helpful, room was what was to be expected in accordance with the website, clean, food was really good too, overall very nice, only thing I could complain about would be that my flight landed at 07:35 and I was at the hotel at 08:00 I was able to enter the hotel and sit in reception but couldn’t check in until 09:30」
「Two of us stayed overnight for a flight next early next morning. The Hotel is new and clean and fresh. Bed, linen, toilets and corridors were all nice and clean and of good standard. No smell, no bugs. Only small issue was the room bit small in size, but OK for one night. The staff were extremely polite, friendly and helpful. They agreed to give us packed fruit breakfast to take with us at 5 AM, but forgot in a rush. The staff helped us with loading the heavy luggage.They helped us to book the...
「Considering this hotel is quite new- I figured the staff would be on their toes regarding the service to all customers. I booked an executive room with a king-size bed, but upon reaching my room, I was exposed to two twin-size beds suitable for children. Once I went down to address this issue with the reception manager- we were told that the hotel has overbooked and we would have to stay in that room until the next day. This was HIGHLY inconvenient as my husband is over 6ft tall and struggled to...
「Deplorable unhygienic conditions. The room was filthy, the bedsheets stained, pillows heavily molded, walls and headboard covered in thick disgusting grime, and the towel covered in stains and a grease residue. As bad as the room was, the staff were even worse. Rude, incompetent, and crooked. Stay far away from this hotel. 」
