「good location nearby the Liverpool Street Station, just few mins walk, easy to reach the underground, shops and restaurants, nice room with good space.
only problem is the opposite building is under re-construction, a little bit mess」
「Reception was very helpful. I like the free mini bar in the room. The breakfast was great and has many choice. Just only the staff was a bit rude when we were ordering the breakfast. The hotel location is excellent as it’s just next to the train and tube stations. 」
「The Shangri-La at The Shard in London, staying in a room with an iconic view, offers a clear vista of the Tower Bridge and various important landmarks. The dinners and breakfasts provided by the TING restaurant are excellent. The front desk also offers service in fluent Chinese and English. Other Shangri-La hotels should consider this establishment's service standards as a worthwhile example to emulate.」
「The location is very convenient. I love the design of the room and it is user-friendly. You got the machines required during the trip inside the room. Staff are nice as well. My husband and I enjoyed our stay here!」
「Modern design, convenient location with two nearby underground stations i.e. Aldgate and Tower Hill that allow you to go everywhere in London. Mini bar is complimentary and all staff in particular Katia is considerate, friendly and willing to offer advice on transportation and attractions. A hotel that will make your stay in London comfortable and memorable.」
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."