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奈爾利根飯店的評分

4.5 out of 5
奈爾利根飯店
106 Saint-Paul Street West, Montreal, QC

評論

9.6

好極了

10 分，有夠讚；1509 則評論中有 1242 則" "
8 分，不錯哦；1509 則評論中有 184 則" "
6 分，一般般；1509 則評論中有 49 則" "
4 分，不太好；1509 則評論中有 17 則" "
2 分，很糟糕；1509 則評論中有 17 則" "

9.8/10

整潔度

9.8/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Peter

喜歡：整潔度、員工素質和住宿環境和硬體
Great hotel in the old city
於 2024 年 5 月住了 2 晚
Shalana, Assistant Director of Front Office 於 2024年5月29日回覆
Dear Peter,We thank you for such great review! We are looking forward to welcoming you again very soon.Kindest regards,

10/10 有夠讚

Peter

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel in the old city
於 2024 年 5 月住了 2 晚
Shalana, Assistant Director of Front Office 於 2024年5月28日回覆
Dear Peter, We thank you for such great review! We are looking forward to welcoming you again very soon.Best regards,

10/10 有夠讚

Philip

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
One elevator only was working. Inconvenient and annoying
於 2024 年 5 月住了 2 晚
Shalana, Assistant Director of Front Office 於 2024年5月26日回覆
Dear Philip,We thank you for taking the time to leave us a review. We shared your message with the team. We are sorry that the elevator maintenance impacted your stay with us.We are looking forward to welcoming you again very soon.Best regards,

10/10 有夠讚

Barbara

喜歡：整潔度、員工素質和住宿環境和硬體
Our recent stay at the Nelligan was not our first. We have always enjoyed our stay in the hotel and the neighborhood.
於 2024 年 5 月住了 2 晚
Shalana, Assistant Director of Front Office 於 2024年5月26日回覆
Dear Barbara,We thank you for such great review! We truly value your loyalty and are looking forward to welcoming you again during your next visit to Old Montreal.Until then, Kindest regards,

10/10 有夠讚

Nicala

於 2024 年 5 月住了 7 晚
Shalana, Assistant Director of Front Office 於 2024年5月24日回覆
Dear Nicala, We thank you for such great review! We are looking forward to welcoming you again very soon.Best regards,

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location, accommodating staff, and fabulous rooftop bar. We were fortunate to get upgraded to a well appointed junior suite and hotel honored special anniversary request. Valet parking made it easy to offload car at check in. Nothing not to like!
於 2024 年 5 月住了 1 晚
Daniela, Front Office Supervisor 於 2024年5月20日回覆
Dear John,On behalf of the Hotel Nelligan team, we thank you for taking the time to write us this great review! We are glad that you enjoyed your Nelligan experience and that you chose us for such a special occasion, We are looking forward to welcoming you again during your next visit to Old Montreal.Until then, Warmest regards,

8/10 不錯哦

Roxanne

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Room location and poor lighting, restaurant and bar closed for renovation and turned away from roof top bar at 10:40 pm, wanted a night cap after dinner and we were told no they were closing! Very disappointed
於 2024 年 5 月住了 1 晚
Daniela, Front Office Supervisor 於 2024年5月20日回覆
Dear Roxanne,We thank you for your review. We take your comments very seriously and will use them as an opportunity to learn and improve our service and we will be addressing the issues you mentioned with our team.We are looking forward to welcoming you back soon.Best regards,

10/10 有夠讚

Alejandra

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Charming hotel, spacious and comfortable rooms, warm and welcoming feel to it, definitely will come back !
於 2024 年 5 月住了 2 晚
Daniela, Front Office Supervisor 於 2024年5月20日回覆
Dear Alejandra,Thank you so much for such an amazing review. We are so glad that you enjoyed your experience with us.We are looking forward to welcoming you back again soon.Best regards.

8/10 不錯哦

Lesley

商務旅客, 家庭旅遊
This historical hotel was a real treat to stay in! The entire staff was exceptional. From the gentlemen opening the doors, to the staff who met us at the desk to the waiters on the terrace, everyone was so polite and pleasant. While our toilet did not work perfectly, as soon as we asked for help, we got it. The room was very dark and the bathroom lighting needs to be more. I feel very lucky to have stayed in such a special place!
於 2024 年 5 月住了 3 晚
Daniela, Front Office Supervisor 於 2024年5月20日回覆
Dear Lesley,On behalf of the Hotel Nelligan team, we thank you for taking the time to write us this great review! We are glad that you enjoyed your Nelligan experience. We are looking forward to welcoming you again during your next visit to Old Montreal.Until then, Warmest regards,

8/10 不錯哦

Meredith

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Fantastic Historic Hotel Excellent, attentive staff. Close to Old Port
於 2024 年 5 月住了 4 晚
Daniela, Front Office Supervisor 於 2024年5月17日回覆
Dear Meredith,Thank you so much for your review. We are glad that you enjoyed the location, the service give by our team and your overall experience.We are looking forward to welcoming you back again soon.Best regards,

6/10 一般般

Alix

情侶出遊
喜歡：整潔度和員工素質
Very friendly and welcoming staff! Located in such a great location in Old Montreal and only a 5ish minute walk to the metro. The room was a bit outdated, but very clean and had everything we needed. Some things did need to be repaired like the shower head falling off the wall and bathtub jets that did not work. But we enjoyed the fireplace and large bathtub. Definitely recommend you bring earplugs, as the walls are thin and we could hear every noise outside - like garbage trucks in the early morning and cars revving their engines late at night. Our room overlooked an alleyway lined with garbage cans so we did not really enjoy a nice view and could not open our windows because of the smell. They did have complimentary snacks, coffee, tea, and flavored water in the lobby which was very nice.
於 2024 年 5 月住了 3 晚
Daniela, Front Office Supervisor 於 2024年5月15日回覆
Dear Alix,Thank you for your review. We are so glad that you enjoyed the location and the service given by our team. we have taken note of your comments and suggestions. Your insights will be instrumental in guiding us towards improving our offerings and ensuring a more enjoyable experience for our future guests.We look forward to welcoming you back soon.Best regards,

10/10 有夠讚

Dan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, friendly helpful staff. Part of the hotel appeared to be under construction, but noise was not an issue overnight
於 2024 年 5 月住了 1 晚
Shalana, Assistant Director of Front Office 於 2024年5月13日回覆
Dear Dan,We thank you for such great review! We are glad that you enjoyed your Nelligan experience and are looking forward to welcoming you again very soon.Until then, Kindest regards,

10/10 有夠讚

Crystal

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
excellent staff and stay terrace nelligan was amazing
於 2024 年 5 月住了 1 晚
Shalana, Assistant Director of Front Office 於 2024年5月12日回覆
Dear Crystal,We thank you for such great review! We are looking forward to welcoming you again very soon.Until then, Kindest regards,

8/10 不錯哦

Karla

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Inside the Hotel was very quiet, but bring your Bose noise canceling headset because of the drunk tourists coming out of the bars across the street. Cannot recall any complaints other than that. Would stay here again if ever in Montreal
於 2024 年 5 月住了 2 晚
Shalana, Assistant Director of Front Office 於 2024年5月12日回覆
Dear Karla,We thank you for taking the time to write us a review. We are sorry that the outside noise impacted your stay in the heart Old Montreal. We are looking forward to welcoming you again very soon.Until then, Kindest regards,

6/10 一般般

Jennifer

團體旅遊
不喜歡：住宿環境和硬體
Not a four star experience at all. Construction noise, dust and workmen on every floor. Inadequate lighting in the rooms. Room finishes not up to par.
於 2024 年 5 月住了 4 晚
Shalana, Assistant Director of Front Office 於 2024年5月13日回覆
Dear Jennifer,We are sorry that your experience was not a memorable one. We shared your message with our responsible of renovations and are taking your feedback seriously.We are looking forward to welcoming you again during a next visit to Old Montreal.Sincerely,

10/10 有夠讚

Sebastien

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Roof terrasse is amazing
於 2024 年 5 月住了 2 晚
Shalana, Assistant Director of Front Office 於 2024年5月12日回覆
Dear Sebastien,We thank you for such great review! We are looking forward to welcoming you again very soon on our Terrasse.Until then, Kindest regards,

10/10 有夠讚

thomass

家庭旅遊
喜歡：整潔度和員工素質
Overall excellent stay from room, staff , location to old Montreal The staff was excellent in all aspect of our trip
於 2024 年 5 月住了 3 晚
Shalana, Assistant Director of Front Office 於 2024年5月12日回覆
Dear Thomass,We thank you for such great review! We are looking forward to welcoming you again very soon.Until then, Kindest regards,

10/10 有夠讚

Arlene

喜歡：整潔度、員工素質和住宿環境和硬體
The torn up streets made visiting the immediate area around the hotel difficult. Hard to imagine how the storeowners are surviving right now.
於 2024 年 5 月住了 1 晚
Shalana, Assistant Director of Front Office 於 2024年5月12日回覆
Dear Arlene,We thank you for such great review! We are looking forward to welcoming you again very soon during your next visit to Old Montreal.Until then, Kindest regards,

10/10 有夠讚

Sarah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Shalana, Assistant Director of Front Office 於 2024年5月12日回覆
Dear Sarah,We thank you for such great review! We are looking forward to welcoming you again very soon.Until then, Kindest regards,

10/10 有夠讚

Lesley Jennifer，Richmond

於 2024 年 5 月住了 1 晚
Shalana, Assistant Director of Front Office 於 2024年5月26日回覆
Dear Lesley Jennifer,We thank you for such great review! We are looking forward to welcoming you again very soon.Best regards,

10/10 有夠讚

Alexandra

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Romain, Front Desk Team Leader 於 2024年5月7日回覆
Thank you for your great comment and for choosing Hotel Nelligan! We are delighted to hear that you enjoyed your stay with us.Looking forward to welcoming you again soon!Kind regards,Romain, Front Desk Team Leader

10/10 有夠讚

kathleen

於 2024 年 5 月住了 1 晚
Shalana, Assistant Director of Front Office 於 2024年5月23日回覆
Dear Kathleen,We thank you for such great review! We are looking forward to welcoming you again very soon.Best regards,

8/10 不錯哦

Achyut

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Romain, Front Desk Team Leader 於 2024年5月7日回覆
Thank you for your great comment and for choosing Hotel Nelligan! We are delighted to hear that you enjoyed your stay with us.Looking forward to welcoming you again soon!Kind regards,Romain, Front Desk Team Leader

10/10 有夠讚

Marc-André

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, with incredible staff!
於 2024 年 4 月住了 1 晚
Shalana, Assistant Director of Front Office 於 2024年5月2日回覆
Dear Marc-André,We thank you for such great review! We are looking forward to welcoming you again very soon.Until then, Kindest regards,

10/10 有夠讚

Amy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Shalana, Assistant Director of Front Office 於 2024年5月3日回覆
Dear Amy,We thank you for such great review! We are looking forward to welcoming you again very soon.Best regards,

10/10 有夠讚

Kim

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel with excellent friendly service. The room was extremely comfortable and clean. We would definitely stay at Hotel Nelligan again.
於 2024 年 4 月住了 3 晚
Shalana, Assistant Director of Front Office 於 2024年5月2日回覆
Dear Kim,We thank you for such great review! We are looking forward to welcoming you again very soon.Best regards,

10/10 有夠讚

Sylvie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful room. Friendly staff. Fabulous neighborhood.
於 2024 年 4 月住了 3 晚
Shalana, Assistant Director of Front Office 於 2024年5月2日回覆
Dear Sylvie,We thank you for such great review! We are looking forward to welcoming you again very soon.Until then, Kindest regards,

10/10 有夠讚

Helen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Shalana, Assistant Director of Front Office 於 2024年5月21日回覆
Dear Helen,We thank you for such great review! We are looking forward to welcoming you again very soon.Best regards,

10/10 有夠讚

Anne Marie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My daughter and I stayed for 4 nights on a girls trip away. The room was very large, loved the decor. Service was great. Everyone was very kind and helpful. Appreciated the turn down service and the responsiveness of the staff. There were so many restaurants and shops nearby. We would definitely stay again.
於 2024 年 4 月住了 3 晚
Shalana, Assistant Director of Front Office 於 2024年5月1日回覆
Dear Anne Marie,On behalf of the Hotel Nelligan team, we thank you for taking the time to write us such great review! We shared your message with all departments and are looking forward to welcoming you again very soon.Until then, Kindest regards,

10/10 有夠讚

JEAN-FRANCOIS

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Shalana, Directrice adjointe de la réception 於 2024年5月2日回覆
Cher Jean-Francois,Nous vous remercions pour ce super commentaire! En espérant vous recevoir à nouveau très bientôt.Cordialement,

6/10 一般般

Marc

於 2024 年 4 月住了 1 晚
Daniela, Front Office Supervisor 於 2024年5月20日回覆
Dear Marc,Thank you so much for your review. We are glad you enjoyed your stay.We are looking forward to welcoming you back again soon.Best regards,

4/10 不太好

melanie

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
On me m’a pas offert le type de chambre payé et l’hôtel ne voulait pas compenser.
於 2024 年 4 月住了 2 晚
Shalana, Directrice adjointe de la réception 於 2024年4月30日回覆
Chère Melanie,Nous sommes désolés que votre séjour en chambre Supérieure King ne vous ai pas plut. Nous restons disponibles à discuter si vous avez des questions ou pour planifier votre prochain séjour dans un différent type de chambre.En espérant vous recevoir à nouveau très bientôt lors de votre prochaine visite au Vieux-Montréal.Sincèrement,

10/10 有夠讚

Victor

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Shalana, Assistant Director of Front Office 於 2024年4月25日回覆
Dear Victor,We thank you for such great review!We are looking forward to welcoming you again very soon.Best regards,

8/10 不錯哦

Marie-Josée

於 2024 年 4 月住了 1 晚
Shalana, Directrice adjointe de la réception 於 2024年5月12日回覆
Chère Marie-Josée,Nous vous remercions d'avoir pris le temps de nous laisser un commentaire. Nous aimerions avoir plus de détails concernant votre séjour afin de nous améliorer et vous offrir une expérience mémorable lors de votre prochaine visite au Vieux-Montréal.Cordialement,

10/10 有夠讚

Etienne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Toit etait parfait
於 2024 年 4 月住了 1 晚
Shalana, Directrice adjointe de la réception 於 2024年4月23日回覆
Cher Étienne,Nous vous remercions pour ce super commentaire. En espérant vous recevoir à nouveau très bientôt.Cordialement,

10/10 有夠讚

Dayna

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay at The Nelligan. The staff was exceptional and we felt very welcome.
於 2024 年 4 月住了 3 晚
Shalana, Assistant Director of Front Office 於 2024年4月23日回覆
Dear Dayna,We thank you for such great review! We are glad that you enjoyed your overall stay in Old Montreal.We are looking forward to welcoming you again very soon.Best regards,

10/10 有夠讚

Timothy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love the vibe. Exposed brick. Old School vibe. Great room.
於 2024 年 4 月住了 1 晚
Shalana, Assistant Director of Front Office 於 2024年4月21日回覆
Dear Timothy,Thank you for such great review! Wea re looking forward to welcoming you again very soon.Until then, Kindest regards,

10/10 有夠讚

Vivian，Morristown

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was extremely attentive, restaurant and hotel. Ambience was lovely. Location was convenient to everything. Cleanliness was impeccable. There was street construction in front of hotel but it did not interfere with our stay.
於 2024 年 4 月住了 3 晚
Shalana, Assistant Director of Front Office 於 2024年4月23日回覆
Dear Vivian,We thank you for taking the time to write us this review. We are glad that you enjoyed your stay in Old Montreal.We are looking forward to welcoming you again very soon.Until then, Kindest regards,

10/10 有夠讚

Katrina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel with friendly, helpful staff. Our room was clean and comfortable and the location was perfect for walking all around Montreal. Would love to come back after the road construction is complete to fully absorb the beauty of the area.
於 2024 年 4 月住了 3 晚
Shalana, Assistant Director of Front Office 於 2024年4月20日回覆
Dear Katrina,We thank you for taking the time to write us such great review! We are glad that you enjoyed your Nelligan experience and the hotel location.We are looking forward to welcoming you again very soon.Until then, Kindest regards,

10/10 有夠讚

jason

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Romain, Front Desk Team Leader 於 2024年5月7日回覆
Thank you for your great comment and for choosing Hotel Nelligan! We are delighted to hear that you enjoyed your stay with us.Looking forward to welcoming you again soon!Kind regards,Romain, Front Desk Team Leader

6/10 一般般

Jennifer，Middle Grove

喜歡：員工素質
於 2024 年 4 月住了 2 晚
Shalana, Assistant Director of Front Office 於 2024年4月16日回覆
Dear Jennifer,We thank you for taking the time to write us a review and for contacting us. We will be following up with you directly concerning your recent stay.Kindest regards,

10/10 有夠讚

Janet

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The restaurant was very good and the staff in the dinning room were lovely The young fellows that did the valet parking were very pleasant and helpful
於 2024 年 4 月住了 2 晚
Shalana, Assistant Director of Front Office 於 2024年4月13日回覆
Dear Janet,We thank you for such great review! We are glad that you enjoyed your Nelligan experience.We are looking forward to welcoming you again in Old Montreal.Best regards,

10/10 有夠讚

SHERMINEH

Excellent experience! Unexpectedly my flight to New York got canceled and the plane landed in Montreal. Nice area, great staff, and comfy hotel made me feel better. Also, an amazing valet guy (I don’t remember his name) offered a jacket and umbrella which I could not get out without them. It was -4 degree and snow storm, but I walked around the area and enjoyed art galleries.
於 2024 年 4 月住了 1 晚
Romain, Front Desk Team Leader 於 2024年4月12日回覆
Thank you for your great comment and for choosing Hotel Nelligan! We are delighted to hear that you enjoyed your stay with us.I am very pleased to hear that our staff made your stay pleasant.We look forward to being your host again for your next stay!Kind regards,

10/10 有夠讚

Caroline

於 2024 年 4 月住了 1 晚
Romain, Front Desk Team Leader 於 2024年4月12日回覆
Thank you for your great comment and for choosing Hotel Nelligan! We are delighted to hear that you enjoyed your stay with us.Looking forward to welcoming you again soon!Kind regards,

10/10 有夠讚

Michael

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
5 star all around! Valet, Front desk, Concierge, and the staff taking care of the rooms. Location is right where I want to be!
於 2024 年 4 月住了 2 晚
Daniela, Front Office Supervisor 於 2024年4月10日回覆
Dear Michael,On behalf of the Hotel Nelligan team, we thank you for such great review and are glad that you enjoyed your stay in Old Montreal. We shared your message with the team and we are looking forward to welcoming you again very soon.Until then, Kindest regards,

10/10 有夠讚

Johan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We arrived very late because our flight was delayed. The hotel staff were amazing and the chef was willing to cook ribs and fries for us even though the kitchen and restaurant was closed. Thank you for the friendly welcome and amazing hospitality.
於 2024 年 4 月住了 1 晚
Daniela, Front Office Supervisor 於 2024年4月10日回覆
Dear Johan,Thank you so much for such a nice review. We are so glad that you enjoyed your experience and the service given by our team.We are looking forward to welcoming you back again soon.Best regards,

10/10 有夠讚

Mary Jo

於 2024 年 4 月住了 2 晚
Shalana, Assistant Director of Front Office 於 2024年4月26日回覆
Dear Mary Jo,We thank you for such great review! We are looking forward to welcoming you again very soon.Until then, Kindest regards,

8/10 不錯哦

marjorie

於 2024 年 4 月住了 1 晚
Shalana, Directrice adjointe de la réception 於 2024年4月26日回覆
Chère Marjorie,Nous vous remercions pour ce super commentaire. Nous sommes ravis que vous ayez apprécié votre séjour au Vieux-Montréal et espérons vous recevoir à nouveau très bientôt.Cordialement,

10/10 有夠讚

Andre

於 2024 年 3 月住了 2 晚
Shalana, Assistant Director of Front Office 於 2024年4月23日回覆
Dear Andre,We thank you for such great review! We are looking forward to welcoming you again very soon.Best regards,

6/10 一般般

Robert

商務旅客
不喜歡：住宿環境和硬體
The hotel is under construction and the restaurant is closed.
於 2024 年 4 月住了 1 晚
Daniela, Front Office Supervisor 於 2024年4月4日回覆
Dear Robert,Thank you so much for you review. We understand that the ongoing renovations may have contributed to your dissatisfaction. Please know that these renovations are being undertaken to enhance our facilities and services, with the aim of providing a better experience for all our guests in the future.Despite the renovations, our restaurant Mechant Boeuf remains open and continues to offer a variety of delicious options for our guests to enjoy.We are looking forward to welcoming you back again soon.Best regards,