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Balmoral Plaza Hotel

4.0 star property
Montevideo's upscale retreat offers relaxation and urban convenience, near the scenic Fountain of Locks with comfy spaces to unwind after exploring.

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Located in central Montevideo, Balmoral Plaza Hotel offers practical amenities. Energize in the 24-hour gym, relax in the sauna, or enjoy the terrace. Near Cagancha Square, the hotel provides services like dry cleaning and bike rentals for city exploration.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
  • Bar
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay. Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Nearby parking fee: USD 339 per day(164 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Balmoral Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Balmoral Plaza Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Balmoral Plaza Hotel?

Check-out is at 11 AM.

Does Balmoral Plaza Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 35 per vehicle applies.

Where is Balmoral Plaza Hotel located?

Located in Montevideo Centro, this hotel is within a 5-minute walk of Cagancha Square, Fountain of Locks, and Sala Zitarrosa. Solis Theater and Port Market are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

8.8

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 106 out of 345 reviews
Rating 8 - Good. 150 out of 345 reviews
Rating 6 - Okay. 62 out of 345 reviews
Rating 4 - Poor. 17 out of 345 reviews
Rating 2 - Terrible. 10 out of 345 reviews

Reviews

Verified

8/10 Good

Marcia

Liked: Cleanliness

bem

Relativamnetr bem, no inicio nao gostei o atendimente mas depois ouve troca de funcionario y melhorou 100℅
Stayed 2 nights in Aug 2020
Verified

2/10 Terrible

Beatriz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I worst experience ever. I was there mid march 2020, while I was in Uruguay, I find out that within 24 hrs USA was closing the boarders and all flights were cancel due to COVID 19. I was very lucky that America Airlines refunded my ticket and I was able to come back to USA in 24 hrs using COPA Air last flight. The hotel refused to refund 6 night that I didn't use, contacting a mger to explain the situation was impossible, also Expedia contacted them numerous times about the refund with no reply. This was an involuntary situation, that they didn't care to help !
Stayed 11 nights in Mar 2020
Verified

6/10 Okay

luis

Disliked: Cleanliness, property conditions & facilities, room comfort
La ubicación Apropiada en el centro de la Ciudad
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

MARCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento

Agradeço muito o atendimento prestativo dos funcionários do hotel.
Stayed 6 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom. Limpeza geral também. Localização ótima, perto do centro mesmo a pé.
Stayed 5 nights in Dec 2019
Verified

8/10 Good

JUAN CARLOS

Liked: Staff & service, property conditions & facilities

No tienen todo lo que dicen

la unica cosa que debo reclamar, es que en el site de hoteles decía una cosa y en realidad el hotel no tenia esos servicios, como por ejemplo tina de baño.
Stayed 9 nights in Jan 2020
Verified

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y servicio

El hotel está muy bien, excelente ubicación (cerca de la Ciudad Vieja y del Mercado del Puerto) y atención. Muy amables todas las personas de la recepción. El lugar estaba limpio y el WiFi funcionaba muy bien. La habitación resultó cómoda sin ser extraordinaria, lo mismo respecto del desayuno: cumple con lo prometido, sin destacarse demasiado. Algo para mejorar es el estacionamiento, muy incómodo y limitado a la disponibilidad del momento. Mi reserva incluía estacionamiento y al llegar al hotel me enteré de que en el caso de que no hubiera lugar solo ofrecían descuentos en parkings cercanos. En general nuestra experiencia fue muy buena, una ciudad muy linda y hospitalaria que vale la pena visitar!
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Juan

Disliked: Amenities
La ubicacion exelente y el desayuno solo aceptable
Stayed 18 nights in Jan 2020
Verified

8/10 Good

Eliene

Liked: Cleanliness, property conditions & facilities, room comfort

Amamos Montevidéo

Em nossa 1a. viagem a Montevideo, há cerca de 8 anos, ficamos neste Hotel. É um 4 estrelas muitissimo bem situado, quartos enormes 33m² com janelas antiruido, cama confortável e lençois de cerca de 250 fios. Um variado cafe da manha. Entretanto os funcionários, especialmente as mulheres não são simpáticas. Necessitam de treinamento urgente. Um agradecimento muitissimo especial ao metre que fez um cafe da manhã especial para o meu esposo, que tem restrição alimentar por ser diabético. Ele foi extremamente gentil e solícito TODOS os dias.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

NB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Right on a major city artery, with numerous points of interest in an easy walking periphery. Staff were fun in accommodating my practice of español, and the breakfast buffet was great. My expectations were met.
Stayed 9 nights in Dec 2019
Verified

10/10 Excellent

jose carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima experiência

Foi muito boa porém foi extraviado uma camiseta minha que não foi encontrada
Stayed 4 nights in Nov 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
absolument nul et la photo que vous montrez ne correspond en rien à l'état véritable
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Hotel con muy buena ubicacion en zona centrica

Excelente atencion. Personal muy amable.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

KAPI

Disliked: Staff & service, amenities, property conditions & facilities
場所と朝食は良かった。 壊れかけのカギの部屋をそのまま使うのは如何なものか。 ランドリーサービスが無いと言われ、教えてもらったクリーニング店の場所が間違ってた。地図に間違った場所を書き込まれた。
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 9,O. Muito bom hotel

O hotel atendeu minhas expectativas. Localizado no centro, confortável e limpo. Café da manhã razoável, atendimento em geral atencioso. Infelizmente não disponibiliza garagem, porém tem estacionamento conveniado perto e com preço bom. Nota 9,0
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Maria

Liked: Cleanliness

Buen hotel, pero necesita ser remozado.

Hotel bien ubicado, el sector es tranquilo y central, pero requiere ser remozado. Sin duda tuvo mejores tiempos.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, el estacionamiento es chico.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not recommended. Very dated.
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
Très bien localisé sur une des rues les plus animées de la ville. Le tout est correct de façon générale pour le prix. Toutefois, l’hôtel aurait bien besoin d’être rafraîchi. La chambre était propre mais les rideaux sont sales et le mobilier est minimal.
Stayed 15 nights in Sep 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service

Looks nice, horrible front desk staff towards fore

Couldn't even stay here. Front desk was incredible how they were treating the dozen or so people trying to get a room when check-in started. They had some computer issue, or too many down rooms, so they said all our reservations were invalid. I peeked at this screen system, it seemed they had at least three "better" rooms available, but said they were not or they could not allow. We have video of this one guy finally exploding after the staff tried to ignore everyone until they just left. People prepaid for these rooms and some came from different countries. This place as a dozen country flags outfront yet was the most unfriendly place we have encountered in all sorry Americas how they treat Spanish speaking and non Spanish speaking foreigners. They insisted we did not prepay, even after showing credit card statement. We were forced to leave and stay with local couch surfer. We contacted Hotels.com and still no action or refund. We never stayed, we never signed or filled legal foreign guest documents, we are not in their security footage. Disgraceful
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Tomaz

Liked: Cleanliness, property conditions & facilities, room comfort

Ótima localização. Bom custo / benefício.

Localização ideal em Montevidéu. Estacionamento um pouco apertado mas tranquilo para estacionar. Hotel precisa de manutenção melhor e mais ativa. Tivemos pequenos problemas com o atendimento - em um dia não limparam o quarto.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Salvo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Es war sehr laut und der tranafer hat nicht geklappt. Musste ein taxi nehmen
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good for bsiness, but dont have place to a coffe and work with the laptop.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen Bar. Y un elevador no funcionaba. Ademas de que no tienen en recepción saca corchos.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Thomas

Liked: Staff & service, room comfort

Séjour à Montevideo

Chambre correct, silencieuse et confortable. Emplacement idéal pour visiter la ville.
Stayed 1 night in Aug 2019