Surrounded by the vibrant energy of Showcenter Complex, Novotel Monterrey Valle offers an upscale retreat. Unwind at the garden or playground, indulge in breakfast and dinner at the on-site restaurant, and connect with free in-room WiFi. With a seasonal pool and arcade/game room nearby, guests have given top marks to this hotel’s helpful staff.
Located close to Metropolitan Center and Showcenter Complex, Novotel Monterrey Valle provides a terrace, a garden, and a playground. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Other perks at this hotel include:
A seasonal outdoor pool
Buffet breakfast (surcharge), self parking (surcharge), and express check-out
A banquet hall, smoke-free premises, and a 24-hour front desk
An elevator, 8 meeting rooms, and a water dispenser
Guest reviews give top marks for the helpful staff
Room features
All 238 rooms offer comforts such as heated floors and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and deep soaking tubs
55-inch flat-screen TVs with cable channels
Wardrobes/closets, heated floors, and daily housekeeping
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 595.00 per pet, per night, plus a deposit of MXN 595 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 395.00 for adults and MXN 175.00 for children
Covered self parking fee: MXN 150.00 per stay
Pet deposit: MXN 595 per night
Pet fee: MXN 595.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from March to September
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Novotel Monterrey Valle have a pool?
Yes, this property has a seasonal outdoor pool.
How much does it cost to stay at Novotel Monterrey Valle?
As of 2026/5/20, prices found for a 1-night stay for 2 adults at Novotel Monterrey Valle on 2026/6/5 start from NT$2,645, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Monterrey Valle pet-friendly?
Yes, Novotel Monterrey Valle allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 595 per night and a fee of MXN 595.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is available for MXN 150.00 per stay. Limited spots are available.
What time is check-in at Novotel Monterrey Valle?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Novotel Monterrey Valle?
Check-out is at 1 PM.
Where is Novotel Monterrey Valle located?
This family-friendly San Pedro Garza García hotel is located in the business district, within a 15-minute walk of Metropolitan Center, Fashion Drive, and Showcenter Complex. Monterrey Institute of Technology and Auditorium Pabellón M are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.8
Amenities
8.4
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 517 out of 1023 reviews
10 - Excellent
517
Rating 8 - Good. 201 out of 1023 reviews
8 - Good
201
Rating 6 - Okay. 151 out of 1023 reviews
6 - Okay
151
Rating 4 - Poor. 86 out of 1023 reviews
4 - Poor
86
Rating 2 - Terrible. 68 out of 1023 reviews
2 - Terrible
68
Reviews
Verified
10/10 Excellent
Roxana
2026/4/21
This hotel was perfect, friendly staff, extremely vlean, and breakfast was excellent
Renovations are on last stages. Not an issue for guests. Friendly helpful staff. True it is 10 mins walk to Starbucks and Fashion Drive Mall but the sidewalks are not in good shape and not really fully set up for comfortable walking for pedestrians. Overall very pleasant stay.
The showers were really nice, beds are really comfortable, but the room smelled so bad. It smelled like if they mopped with a dirty mop, sort of like a humid smell. To check in it took like 30mins, so staff wasn’t really organized.
The price is relatively inexpensive. but the hotel is in renovation, so the lobby has no place to hang out, the room looks outdated. the people and staffs there are all very warm and helpful.