My family and I arrived around 8pm for check in and was greeted by a man with blondish hair who was extremely friendly and gave great recommendations for things to do in Monterey Bay! He also told us to stop by in the morning for breakfast! My family and I were driving Hwy 1 and stopping in cities along the way. In the am, I came in for breakfast with 2 children! A man was seated at a desk and a woman was standing close to the desk. I stood there awkwardly for about 45 seconds waiting for a greeting, then I told them I was here for breakfast! The woman began asking me, “ Are you staying with us? What room are you in? How did you know about breakfast?” I was standing there with hungry children and responded, “ Is this how you treat your guests that stay at your hotel?” I then gave my name and the room number and proceeded to take out my room key. The woman gave me banana, yogurt, and granola bars. There was no apology, no kindness, or anything for the rude apathetic behavior, and after spending $200 on a room for a night, there’s no reason to treat a mother and her children that way!