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常青套房飯店的評分

2.5 out of 5
常青套房飯店
19103 Highway 2, Monroe, WA

評論

8.4

非常好

10 分，有夠讚；898 則評論中有 390 則" "
8 分，不錯哦；898 則評論中有 313 則" "
6 分，一般般；898 則評論中有 138 則" "
4 分，不太好；898 則評論中有 41 則" "
2 分，很糟糕；898 則評論中有 16 則" "

8.6/10

整潔度

8.8/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Kathryn

喜歡：整潔度、員工素質和住宿環境和硬體
Nice place and friendly staff
於 2024 年 5 月住了 1 晚
Anita 於 2024年5月21日回覆
Thank You for the great review.

8/10 不錯哦

Robert

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Lots of construction going on or remodeling. Kind of noisy until 5 pm. Good breakfast, nice looking pool.
於 2024 年 5 月住了 1 晚
Anita 於 2024年5月20日回覆
Thank You for the review Robert. I do apologize for the noise. They were installing new carpet in the halls & stairways. We are very excited for all the new upgrades.

10/10 有夠讚

Angela

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No complaints
於 2024 年 4 月住了 1 晚
Anita 於 2024年5月13日回覆
Thank You for the great score Angela.

4/10 不太好

Robin，Acme

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體
First off, this hotel is super over priced. At the time it was being remodeled. It smelled like paint, a dog kept barking in the next room, and the room had old smoking room smell.
於 2024 年 4 月住了 2 晚
Anita 於 2024年4月22日回覆
I apologize you didn't enjoy your stay. We are priced in the range of other Hotels in the area. We are doing remodeling to make it nicer for guests. It is looking so good. We have also resurfaced the pool & hot tub, painted the floor and added some touches in there and it looks so good.We are also recarpeting the hallways and stairs. Some of the rooms are getting wood flooring and new showers. We are all very excited for these changes.

6/10 一般般

William

情侶出遊
不喜歡：設施服務和住宿環境和硬體
Hotel being renovated, room should have been discounted. Noisy near main road.
於 2024 年 4 月住了 1 晚
Anita 於 2024年4月10日回覆
Thank You for the review William. We have kept our rates lower for this time of year due to the renovations. Sorry for the inconvenience.

10/10 有夠讚

Mike

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Evergreen Hotel has been our go-to hotel when we visit our son in Monroe. The cleanliness and hospitality quality is outstanding! Friendly staff always ready to help. We stayed there over Easter weekend and Monday morning (9:30) we heard a fire alarm go off. The staff was quick to apologize and explain the construction crew was sanding and accidentally set off the alarm. We will continue to stay with Evergreen! Thanks!!
於 2024 年 3 月住了 2 晚
Anita 於 2024年4月2日回覆
Thank You for the great review Mike. We appreciate you being so understanding. I know how loud that alarm is.

10/10 有夠讚

Allison

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and comfortable. Staff is always friendly and they have a nice breakfast selection. This is my go-to when I am in Monroe.
於 2024 年 3 月住了 1 晚
Anita 於 2024年4月1日回覆
Thank You for the great review Allison. We look forward to seeing you again.

10/10 有夠讚

Larry

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Anita 於 2024年3月28日回覆
Thank You for the great score Larry.

10/10 有夠讚

Stephanie

於 2024 年 3 月住了 1 晚
Anita 於 2024年4月8日回覆
Thank You Stephanie.

8/10 不錯哦

Barbara

喜歡：整潔度、員工素質和住宿環境和硬體
Location is covenient
於 2024 年 3 月住了 1 晚
Anita 於 2024年3月18日回覆
Thank You for the review Barbara.

6/10 一般般

Pamela

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
No pool
於 2024 年 2 月住了 1 晚
Anita 於 2024年2月26日回覆
Thank You for the review. It is posted on Expedia that it is under renovation. Should be opening any day.

10/10 有夠讚

Nancy

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Easy check in. It was a bit noisy during the night.
於 2024 年 2 月住了 1 晚
Anita 於 2024年2月19日回覆
Thank You for the great score Nancy. I apologize for the noise issue.

8/10 不錯哦

Leslie

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Anita 於 2024年2月19日回覆
Thank You for the great score Leslie.

4/10 不太好

Tim

喜歡：員工素質
不喜歡：住宿環境和硬體
No hot tub
The hotel is under renovation for water damage. It has a very strong chemical smell that’s disturbing us. Also we booked this hotel because it was listed as having a hot tub but it’s out of service.
於 2024 年 2 月住了 1 晚
Anita 於 2024年2月5日回覆
Thank You for the review Tim. We are repainting the pool and the hot tub has been resurfaced as well as the floor has been repainted. There is no good time to shut this area down but it will be so much nicer for guests when it is complete. It is listed on Expedia that it is temporarily closed.

8/10 不錯哦

Dale

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not to bad of a place to stay at
於 2024 年 1 月住了 1 晚
Anita 於 2024年1月30日回覆
Thank You Dale. We appreciate you taking the time to give us a review.

8/10 不錯哦

Diane

家庭旅遊
喜歡：整潔度和員工素質
We enjoyed our stay very much. We were disappointed that the pool was not in service and I had hoped they would have giving us a discount because of that. They did not
於 2024 年 1 月住了 1 晚
Anita 於 2024年1月29日回覆
Hi Diane,Thanks for taking time to give us a review. I do apologize about the pool and hot tub being closed. I verified with Expedia that it does state on the website that we are closed. It shouldn't be too much longer, and will be so nice when completed. Please come see us again.

2/10 很糟糕

Megan

親子旅遊
Terrible experience. Room was so smelly. They offered an air freshener. Pool was closed without a note of it. And the room was so dirty! Do yourself a favor and stay at the cheaper best western across the parking lot!
於 2024 年 1 月住了 1 晚
Anita 於 2024年1月29日回覆
Thank You for the review Megan. When I checked you out this morning, you didn't mention anything to me regarding this. When I got this review, I personally went to the room and smelled nothing bad. I also spoke with night agent and there were no complaints. Yes the pool is closed, but it is closed on Expedia site as well as noted at our front desk. I checked myself and also called Expedia and they verified it is closed on their site, and has been for over a month. Of course there is no good time to close a pool, we decided to do this during our slow period. We are making some great renovations including resurfacing and painting the pool and spa and painting the floors. We are doing this so our guests will have a great area to hangout, as it was getting pretty out of date. It will be quite nice when it is complete.

2/10 很糟糕

Maria

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
First the front desk agent checked us into a room that was already occupied by a guest I went down and explain that to her she moved as quickly to a new room. The new room was on a different floor we get off the elevator to the smell and sight of vomit all over the floor we stepped around it went to our room and I went down to the front desk and let her know when we came back from our event 5 hours later being now dried vomit was still on the floor. The room itself was clean other than barely any water pressure coming out of the shower and the toilet seat was extremely loose you had to be careful sitting down or it was going to dump you on the floor
於 2024 年 1 月住了 1 晚
Anita 於 2024年1月25日回覆
I apologize you didn't enjoy your stay with us. Good to hear the rooms were clean. I will look into the issues.

10/10 有夠讚

Julie

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff is so kind and accommodating. I’ve stayed a number of times due to bad weather at my house. I highly recommend this hotel.
於 2024 年 1 月住了 1 晚
Anita 於 2024年1月15日回覆
Thank You so much for the great review Julie.

10/10 有夠讚

Keith

家庭旅遊
喜歡：設施服務
Nice and clean
於 2023 年 12 月住了 2 晚
Anita 於 2024年1月1日回覆
Thank You for the great review Keith. Come see us again.

8/10 不錯哦

Jodi

家庭旅遊
The staff were incredibly nice and super helpful.
於 2023 年 11 月住了 1 晚
Anita 於 2023年11月29日回覆
Thank You for the great review and score Jodi. Please come and see us again.

10/10 有夠讚

Albert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was very clean and spacious. The bathroom was a bit dated though with an odd layout.
於 2023 年 11 月住了 1 晚
Anita 於 2023年12月19日回覆
Thank You Albert.

10/10 有夠讚

Bonnie，East Wenatchee

於 2023 年 11 月住了 2 晚
Anita 於 2023年12月19日回覆
Thank You for the great score Bonnie.

8/10 不錯哦

Walter

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2023 年 11 月住了 1 晚
Anita 於 2023年11月17日回覆
Thank You Walter.

8/10 不錯哦

Walter

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good rooms. A bit pricey in comparison
於 2023 年 11 月住了 1 晚
Anita 於 2023年11月17日回覆
Thank You Walter.

6/10 一般般

Tammarie

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
The front desk staff was very lazy, they found it exhausting to unlock the door at night when my husband wanted to go out and check on our vehicle. They looked at him and have a huge loud exhale sound each time. When I wanted change for the vending na home I had the same response from a different clerk. We will never be back…
於 2023 年 11 月住了 2 晚
Anita 於 2023年11月14日回覆
Hi Tammarie,I do apologize for this. I will for definitely look into the matter.

2/10 很糟糕

Lacey

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚
Anita 於 2024年1月5日回覆
Thank You for the review.

8/10 不錯哦

Terry

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
parking is crowded small spots
於 2023 年 10 月住了 2 晚
Anita 於 2023年10月25日回覆
Thank You for the review.

8/10 不錯哦

Charlene

於 2023 年 10 月住了 2 晚
Anita 於 2023年10月25日回覆
Thanks for the score Charlene.

10/10 有夠讚

Marcy

喜歡：整潔度、員工素質和住宿環境和硬體
Close to restaurant and event venue
於 2023 年 10 月住了 1 晚
Anita 於 2023年10月17日回覆
Thank You for the great score Marcy.

8/10 不錯哦

Terry

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
clean rooms, very good breakfast
於 2023 年 10 月住了 1 晚
Anita 於 2023年10月9日回覆
Thank You Terry.

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Anita 於 2023年10月9日回覆
Thank so much for the great score Michelle.

10/10 有夠讚

Leticia

於 2023 年 9 月住了 1 晚
Anita 於 2023年10月31日回覆
Thank You for the great score Leticia.

10/10 有夠讚

Dennis

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Nice but not upto date.
於 2023 年 9 月住了 2 晚
Anita 於 2023年10月2日回覆
Thank You for the great review Dennis.

10/10 有夠讚

Monica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is super friendly. Rooms were stocked and clean.
於 2023 年 9 月住了 2 晚
Anita 於 2023年9月25日回覆
Thank You Monica.

10/10 有夠讚

matthew

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Anita 於 2023年9月19日回覆
Thank You for the great score Matthew

10/10 有夠讚

Patti

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice play to stay!
於 2023 年 9 月住了 1 晚
Anita 於 2023年9月18日回覆
Thank You for the great review Patti

8/10 不錯哦

Melissa

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel staff was fantastic. The room is nice, but shows signs of age. There was a slight cigarette smell in the bathroom.
於 2023 年 9 月住了 1 晚
Anita 於 2023年9月14日回覆
Thank You for the review Melissa.

6/10 一般般

David

家庭旅遊
喜歡：員工素質和客房舒適度
不喜歡：整潔度和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Anita 於 2023年9月14日回覆
Thank You for the review David

10/10 有夠讚

Jim

於 2023 年 9 月住了 1 晚
Anita 於 2023年10月2日回覆
Thank You for the great score Jim.

6/10 一般般

Jennifer，Lacey

於 2023 年 9 月住了 4 晚
Anita 於 2023年10月2日回覆
Thank You for the score Jennifer.

10/10 有夠讚

Thomas

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was very clean daily cleaning service like pre covid . Breakfast was cooked the sausage a d bacon was cooked till it was done
於 2023 年 8 月住了 14 晚
Anita 於 2023年9月11日回覆
Thank You for the great review Thomas.

10/10 有夠讚

Armando

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Anita 於 2023年8月28日回覆
Thank You Armando.

10/10 有夠讚

Dennis

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Anita 於 2023年8月28日回覆
Thank You Dennis.

10/10 有夠讚

Mara Lynn，Spokane

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was big, clean and comfortable. The breakfast was very good.
於 2023 年 8 月住了 1 晚
Anita 於 2023年8月23日回覆
Thank You for the great review Mara Lynn.

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great. The bed was comfortable. The room had all amenities in it. The room was big and inviting. Great place for pea e and quite after a day of traveling, airplanes and traffic.
於 2023 年 8 月住了 1 晚
Anita 於 2023年8月23日回覆
Thank You for the great review Michelle. Come see us again.

10/10 有夠讚

Karen

喜歡：設施服務
Nice and comfy
於 2023 年 8 月住了 1 晚
Anita 於 2023年8月23日回覆
Thank You for the great review Karen.

10/10 有夠讚

Lana

於 2023 年 8 月住了 2 晚
Anita 於 2023年8月28日回覆
Thank You Lana

6/10 一般般

Francis

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The room I was in had just got its floors cleaned. But they did not let the room air out or dry and I got a damp musky smelling room. But other than that it was a great time. I just opened a window for an hour and all was good.
於 2023 年 8 月住了 2 晚
Anita 於 2023年8月21日回覆
Thank You for the review Francis. I apologize for this issue. Please come again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Anita 於 2023年8月21日回覆
Thank You for the great score