The New Big Tree Beach Resort

3.0 star property

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A beach bar, a terrace, and an outdoor entertainment area are just a few of the amenities provided at The New Big Tree Beach Resort. Indulge in a facial, a body treatment, and aromatherapy at the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 2 bars and a restaurant.

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
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Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 11:30 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Children 17 years old and younger are not permitted at this property

Frequently asked questions

Is The New Big Tree Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The New Big Tree Beach Resort?

Check-in start time: 12:30 PM; Check-in end time: anytime.

What time is check-out at The New Big Tree Beach Resort?

Check-out is at 10:00 AM.

Where is The New Big Tree Beach Resort located?

Nestled on the beach, this Mombasa resort is within 1 mi (2 km) of Bamburi Beach and Haller Park. Mombasa Go-Kart and City Mall are also within 3 mi (5 km).

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Reviews

Reviews

6.0

8.0

Cleanliness

6.0

Amenities

9.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

4/10 Poor

Keith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great staff, nice vibe, but below par rooms

I love the atmosphere of the NBT, the staff are wonderful and can’t do enough for you, but the rooms are very basic. The air conditioning works and was good. The shower was terrible. Little more than a trickle. The whole room needs a refurb. My biggest gripe, was with the roof of the ‘patio’, it was a sloping roof at about 5’5 feet at the entrance. I’m 6’1 and hit my head at least 3 times. Go to the NBT for the beach bar, atmosphere and staff. I wouldn’t recommend the rooms.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Helmut

Liked: Cleanliness, staff & service
Zimmer war sehr klein, aber für 1 person ausreichend, Obwohl Double Room für 2 personen gebucht, gab es nur 1 Handtuch. Kleiner gemütlicher Balkon mit Ausblick auf Beach Bar. Das Umfeld war top. Gut gepflegte Anlage mit Beach Bar direkt am Meer. Komme gerne wieder.
Stayed 7 nights in Nov 2025