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Serena Beach Resort and Spa

4.0 star property
Travelers sip drinks by the poolside bar, try windsurfing, or let attentive staff handle every detail at this peaceful oceanfront sanctuary.

Choose dates to view prices

Serena Beach Resort and Spa offers a perfect mix of activity and relaxation by the sea. Guests can enjoy scuba diving, surfing, yoga classes, or massages and Ayurvedic treatments at Serena Maisha Spa. Three on-site restaurants provide diverse dining options throughout the stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
The current price is NT$5,751
NT$6,786 total
includes taxes & fees
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room

  • Sleeps 2

Sea View Room

  • Sleeps 2

Lamu Suite

  • Sleeps 2

Family Room

  • Sleeps 2

View all photos for Family Room, Non Smoking, Garden View

Family Room, Non Smoking, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Family Room, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • Garden view
  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Twin Room, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, free minibar items, in-room safe

Superior Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • Garden view
  • 384 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | Premium bedding, down comforters, free minibar items, in-room safe

Superior Double or Twin Room, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • Sea view
  • 384 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, Garden View

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Terrace, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Executive Studio Suite, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • Garden view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room With Garden View

  • Sleeps 2

Superior Double Or Twin Room, 1 Bedroom

  • Sleeps 2

Deluxe Queen Room With Garden View

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, down comforters, free minibar items, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Superior Double Or Twin Room With Sea View

Premium bedding, down comforters, free minibar items, in-room safe

Superior Double Or Twin Room With Sea View

  • Sleeps 2
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About the neighborhood

Located on a private beach, Serena Beach Resort and Spa is in Shanzu, a neighborhood in Mombasa. Mtwapa Mall and City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nyali Beach and Haller Park. Wild Waters and Mamba Village are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Mombasa travel guide
Map
Shanzu Beach, Mombasa, Mombasa County, 90352

What's nearby

  • Small cove with a rock
    Bamburi Beach
    4 min drive - 1.9 km
  • A hole in the sky at Dusk
    Nyali Beach
    19 min drive - 10.6 km
  • Mombasa, Kenya
    Fort Jesus
    25 min drive - 19.0 km
  • Camping on an endless white sandy beach under palm trees. It simply is paradise. The restaurant is reasonably priced and the food good. In town you can find the best nyama choma at a place called Kombani Joint. #OnTheRoad #camp #roadtrip #BeachTips
    Tiwi Beach
    61 min drive - 48.4 km
  • Mombasa Go-Kart
    4 min drive - 2.6 km

Getting around

  • Mombasa (MBA-Moi Intl.)
    51 min drive

Restaurants

  • Screenshot Lounge
    6 min drive
  • Severin Sea Lodge
    5 min drive
  • The Moorings Floating Restaurant
    6 min drive
  • Kendas Arcade Hotel
    5 min drive
  • Yul's
    5 min drive

About this property

Serena Beach Resort and Spa

Upscale hotel located in Shanzu
At Serena Beach Resort and Spa, you can look forward to a free breakfast buffet, a swim-up bar, and a poolside bar. With a private beach, sun loungers, and scuba diving, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, a hot stone massage, or a body wrap at Serena Maisha, the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. The health club offers yoga classes and fitness classes; other things to do include boat tours, rafting, and kayaking. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and a swim-up bar
  • Free self parking
  • Limo/town car service, 4 outdoor tennis courts, and express check-out
  • Express check-in, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 164 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Designer toiletries, separate tubs/showers, and hair dryers
  • 21-inch LCD TVs with premium channels
  • Wardrobes/closets, balconies, and mini fridges

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  • Breakfast included
  • Spa
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9.2 out of 10, Wonderful, 255 reviews
The price is NT$4,795
NT$8,035 total
includes taxes & fees
Mar 11 - Mar 12
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fountain
  • Jahazi Seafood Grill
  • Makuti Bar
  • Nyota Terrace

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Piano
  • Racquetball/squash
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (20,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 150.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KES 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 7997

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Serena Beach
Serena Beach Mombasa
Serena Beach Resort
Serena Beach Resort Mombasa
Serena Resort
Hotel Serena Beach
Serena Beach Hotel And Spa
Serena Beach Hotel Shanzu
Serena Beach And Spa Mombasa
Serena Beach Resort and Spa Hotel
Serena Beach Resort and Spa Mombasa
Serena Beach Resort and Spa Hotel Mombasa

Frequently asked questions

Does Serena Beach Resort and Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Serena Beach Resort and Spa?

As of 2026/3/9, prices found for a 1-night stay for 2 adults at Serena Beach Resort and Spa on 2026/3/10 start from NT$5,751, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serena Beach Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Serena Beach Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Serena Beach Resort and Spa?

Check-out is at 10 AM.

Does Serena Beach Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 3100 per vehicle applies.

Where is Serena Beach Resort and Spa located?

Nestled on the beach, this Shanzu hotel is 0.9 mi (1.5 km) from Bamburi Beach and 1.5 mi (2.5 km) from Mombasa Go-Kart. Nyali Beach and Haller Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serena Beach Resort and Spa Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 148 out of 223 reviews
Rating 8 - Good. 58 out of 223 reviews
Rating 6 - Okay. 8 out of 223 reviews
Rating 4 - Poor. 4 out of 223 reviews
Rating 2 - Terrible. 5 out of 223 reviews

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely atmosphere, friendly, efficient service. Great food and drinks.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tobias

Liked: Cleanliness, amenities, property conditions & facilities
Extremely well trained, welcoming staff, lovely location, nice beach, great food. Nothing not to like!
Stayed 1 night in Jan 2026

8/10 Good

Collins

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Courteous staff. Serene environment. Safe beach.
Stayed 3 nights in Jan 2026

10/10 Excellent

Osa

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly and excellent people skills by staff
Stayed 1 night in Sep 2025

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and attentive staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service!
Stayed 3 nights in Feb 2025

10/10 Excellent

ADANMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Overlooks the ocean. Nice rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Delia

The staff was friendly and very attentive.
Stayed 4 nights in May 2024

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school style, beach restaurant is very good, although next doors hotel had a disco that was anoying
Stayed 2 nights in Nov 2023

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place, Good pool and a beautiful beach. Lots af monkeys in the garden. Wonderfull staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serena was lovely. A serene and beautiful hotel with friendly staff. I will definitely be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, nice clean rooms and property, nice amenities and friendly staff. Except the gym attendant, he was rude, he just continued to watch TV, when we came in, no hi or anything. When I was going to sanitize the equipment I wanted to use , he yelled at me and asked me what am I doing, claiming all the equipments are clean. I didn't even know he works there till he started confronting me.
Stayed 2 nights in Oct 2025

8/10 Good

Gilles

Liked: Staff & service, property conditions & facilities
Pros: Great hotel in an excellent location. The rooms were clean, spacious, and very comfortable. Cons: There was ongoing construction during our stay, and the hotel did not maintain the beach, which made the overall experience feel overpriced for what was offered.
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
First visited nearly 30 years ago and have stayed several times since. It's a lovely hotel for a short stay and it has an amazing staff. The facilities are excellent, great for young families and can be lively in the evenings (ask for a room away from the music in need). The restaurants are all open attracting monkies, crows and sparrows so some surfaces are likely not very clean but generally not a nuisance. The hotel's reputation is well-deserved.
Stayed 6 nights in Mar 2025

6/10 Okay

tasheer

Liked: Cleanliness, staff & service
This hotel has beautiful gardens. It’s a very relaxing place to be in. The rooms, although charming, are tired, and in need of a makeover. Food offerings are adequate, but unimaginative. Wonderful team of staff, responsive and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great grandeur, property super well kept, pristine beaches, lot of amenities, 5 star property with great service. Top class service. Loved it.
Stayed 1 night in Jul 2023

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serena Beach Hotel is well located, had beautiful timeless architecture and wonderful ambience. The staff made our stay special, very attentive, pleasant and wet had lots of laughter with them. The Chef is outstanding, all the meals and snacks were well prepared, with a diverse presentation of food and drink. The sea front needs some cleaning attention otherwise we enjoyed cooling off in the ocean, very safe and comfortable to swim, even for the little ones. We will be back!
Stayed 7 nights in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel for a rest after safari with lovely moorish style architecture. Staff were very attentive, great food, lovely uncrowded pool and beach area. Plenty of things to do inside the grounds including kayaking, paddle board, catamarran sailing, squash, tennis, table tennis, pool and darts. It is also adjacent to a marine conservation area where you can snorkel on the reef with tropical fish. Highly recommended.
Stayed 7 nights in Aug 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Serena Beach Hotel. The grounds are beautiful and well maintained, there is easy access to the beach, the rooms are big with comfortable beds & big bathrooms, and the staff go above and beyond to meet your expectations. For those on a family vacation there here is a kids club with kids activities (thank you Zawadi & Esther) and evening performances (music, acrobats, etc.). It never felt crowded, it was very serene and relaxing. We would definitely stay there again. Thank you!
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great staff, but rooms and fixtures are ageing

The staff throughout the hotel are friendly. No less than in the past or what you’d expect. The restaurants remain very good. The gym is very good too, for a hotel. But the room was old and disappointing. The shower flooded every time because the flat surface between the partition and tub allowed water to collect and then drip to the floor instead of the tub. The doorknob on the bathroom door was partially detached. The TV was old and angled upwards. The leather on the office chair was frayed and tatty. The bathroom/bedroom frosted window was loosely installed, which meant that it would rattle if other people on the corridor closed their doors.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon tea from 4–5 p.m., which offered a lovely selection of treats in a relaxing setting. The spa team was wonderful as well professional, friendly, and they created such a calm, peaceful atmosphere that made it easy to unwind completely. For families, the kids club was an absolute gem. Our 3-year-old daughter adored it and looked forward to going every day. The staff were incredibly caring, patient, and engaging, we could see how much they genuinely enjoyed spending time with the children. Overall, Serena Bay exceeded all our expectations. It’s the perfect place for both relaxation and family fun. We can’t recommend it highly enough and can’t wait to return!
Stayed 8 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a coastal Kenya vacay. Loved everything about it
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025