露台/庭院

伊莎貝拉大渡假屋的評分

伊莎貝拉大渡假屋
K. 1.65 Bo. Interior, Moca

評論

8.4

非常好

10 分,有夠讚;33 則評論中有 21 則" "
8 分,不錯哦;33 則評論中有 5 則" "
6 分,一般般;33 則評論中有 1 則" "
4 分,不太好;33 則評論中有 2 則" "
2 分,很糟糕;33 則評論中有 4 則" "

8.8/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

Elias

家庭旅遊
Would absolutely right here again!
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Axel

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Todo super limpio bien bonita propiedad muy comoda
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sheila

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
We love it! Family friendly home, quiet, shopping, restaurants, and beaches nearby
於 2024 年 1 月住了 2 晚

2/10 很糟糕

Carrie

親子旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
The home was extremely hard to find because it does not look anything like this. It took us 3 hrs to find it. We called the numbers they sent us and it took them over an hour to reply with the door code. It's only tan in color, no blue at all. The yard was overgrown and not maintained. And the neighbors dog would not shut up day and night! When they say private parking you are lead to believe you can park in the 2 car garage. Nope, you have to leave the car out in the driveway, the garage is locked and off limits to the renter. Once we got into the home we realized immediately this was a "party" house. Not a family vacation home. The house was NOT anything like the photographs. All of the rooms were staged with nice furnature, and useful things to photograph. Wifi didn't work so no tv, grease and filth in the kitchen, 3 warped cheap pans, dirty dishes. Food crumbs on the table. Nasty toilet paper and hair clumps in the bathroom floor, the Jacuzzi didn't work and hot water is solar that is in the shade, cold in the evening. One room had a broken glass door leaning over the bed. So couldn't use the room. Inches of filth in the bed frames and I found a few hypodermic needles in the master bed! And pills on the floors. No office space, no household supplies as photographed. We were a family of 6 and no other places were available so we was stuck cleaning a full day. The owner only offered my cleaning fee refunded. Nothing more, they was rude and inconsiderate.
Evelyn 於 2024年4月24日回覆
Dear guest: the property is exactly as it is in the photos; We sent you the location through Google Maps that takes you right to the front of the house easily, for more than 6 years we have not had any problems in this regard, it seems that you did not use the instructions properly, did not communicate immediately by We always respond, we do not offer parking inside the garages but you can park inside the property where there is ample parking, we were never informed of any problem during your stay because we always sent someone from the staff to solve any problem ; but we never received any negative information about it.

4/10 不太好

Amit

家庭旅遊
We did not have a hot water for our stay. One of the shower head was broken. Also lots of small flies inside the house. Kids did not enjoy showering in cold water.
於 2023 年 11 月住了 2 晚
Amit 於 2023年12月3日回覆
We checked the water heater, and it's in good condition. We have already fixed what was damaged. We regret that the children didn't enjoy the shower. If you come back another time, we will make sure that everything is in perfect condition.

10/10 有夠讚

Sheila

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
One of the best homes we’ve ever stayed in! This home is big spacious, clean, nearby stores and beaches. The bedrooms are big, the beds are super comfortable, one of the bathrooms come with a tub great for children and adults to relax and bathe in. The front yard and backyard is outstanding great for entertaining guests. If you have a big family like we do this is a great option for your stay in Puerto Rico we highly recommend it!

8/10 不錯哦

Wenwei

家庭旅遊
喜歡:整潔度和客房舒適度
於 2022 年 12 月住了 1 晚

10/10 有夠讚

calvin

喜歡:整潔度、設施服務和住宿環境和硬體
Very spacious

8/10 不錯哦

Ramon

商務旅客
喜歡:整潔度和客房舒適度
Pasamos una noche excelente. El lugar muy tranquilo. Wifi intermitente. TV sin los canales locales. No pude usar el garage, pues el control no funcionaba.
於 2022 年 9 月住了 1 晚

2/10 很糟糕

Yessenia

於 2022 年 6 月住了 1 晚

8/10 不錯哦

Jacqueline

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Es cómodo. Lo q no me gustó fue el jacuzzi no servía nunca pide usarlo prendido.lo.demas súper acojedor
於 2022 年 3 月住了 4 晚

10/10 有夠讚

Beth

團體旅遊
喜歡:整潔度和客房舒適度
Isabela rental
This home was BEAUTIFUL and very very clean. About 20/25 minutes to nearest beach. Quiet property in a safe neighborhood with other families around. Behind the house was some type of pasture where you could see horses roaming. My daughter loved that. Fully stocked kitchen. Tons of bath towels and soft clean bedding. Ductless air kept rooms comfortable and cool. Large family room with couches and huge TV with access to streaming services. Would definitely stay again if I came back to Isabela.
於 2022 年 1 月住了 1 晚
Nicole 於 2022年2月19日回覆
THANK YOU, FOR BOOKING WE HAVE MORE PROPERTIES IN ISABELA THAT IF YOU WISH TO RETURN IN THE FUTURE CHECK THE LINK OF OUR PROPERTIES, ALL HOUSES INCLUDE FREE WIFI, WASHING MACHINE AND DRYER.

10/10 有夠讚

Darren

家庭旅遊
喜歡:整潔度和客房舒適度
This is a very nice and spacious house in a beautiful part of Puerto Rico.
於 2021 年 10 月住了 1 晚
Nicole 於 2022年2月19日回覆
THANK YOU, FOR BOOKING WE HAVE MORE PROPERTIES IN ISABELA THAT IF YOU WISH TO RETURN IN THE FUTURE CHECK THE LINK OF OUR PROPERTIES, ALL HOUSES INCLUDE FREE WIFI, WASHING MACHINE AND DRYER.

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
El establecimiento se encontraba limpio y bien suplido. Único detalle bimba de bañera no funciona. Un lugar muy cómodo y logra hacerte sentir ameno. Volvería a quedarme.
於 2021 年 3 月住了 1 晚
Nicole 於 2022年2月19日回覆
YA SE ARREGLO EL PROBLEMA CON LA DUCHA....GRACIAS, POR HABER RESERVADO TENEMOS MAS PROPIEDADES EN ISABELA QUE SI DESEAS REGRESAR EN EL FUTURO VERIFIQUE EL LINK DE NUESTRA PROPIEDADES, TODAS LAS CASAS INCLUYEN WIFI, LAVADORA Y SECADORA GRATIS.

10/10 有夠讚

Aileen

家庭旅遊
喜歡:整潔度和客房舒適度
Amazing
It was amazing
於 2021 年 1 月住了 5 晚
Nicole 於 2022年2月19日回覆
THANK YOU, FOR BOOKING WE HAVE MORE PROPERTIES IN ISABELA THAT IF YOU WISH TO RETURN IN THE FUTURE CHECK THE LINK OF OUR PROPERTIES, ALL HOUSES INCLUDE FREE WIFI, WASHING MACHINE AND DRYER.

10/10 有夠讚

Yadira

家庭旅遊
喜歡:整潔度和客房舒適度
Excelente propiedad!!! Nos encantó y cerca de todo!!
於 2020 年 8 月住了 4 晚
Franco 於 2020年8月15日回覆
Gracias, siempre es bueno cuando las personas dan reseñas honestas. Gracias a ustedes por dejar la casa limpia y organizada, son un ejemplo para la comunidad de rentas de casas vacacionales.

10/10 有夠讚

Porfilio,Alabama

商務旅客, 家庭旅遊
喜歡:整潔度和設施服務
Franco was easily accessible via text message and his neighbors were informative and friendly. The place was stocked with everything that we could need from coffee makers, to coffee filters, pots, kitchen ware, etc. In addition the decor was simple but very comfortable. My husband and I shared part of the trip with three other adult family members and everyone slept comfortably and well. We highly recommend staying here and will do so ourselves on future trips.
於 2020 年 4 月住了 1 晚
Nicole 於 2022年2月19日回覆
THANK YOU, FOR BOOKING WE HAVE MORE PROPERTIES IN ISABELA THAT IF YOU WISH TO RETURN IN THE FUTURE CHECK THE LINK OF OUR PROPERTIES, ALL HOUSES INCLUDE FREE WIFI, WASHING MACHINE AND DRYER.

10/10 有夠讚

Michael,Indiana

商務旅客, 家庭旅遊
喜歡:整潔度和設施服務
Thank you for allowing us to stay on your property, we leave an additional tip for the cleaning staff. Thank you
於 2020 年 4 月住了 1 晚
Nicole 於 2022年2月19日回覆
THANK YOU, FOR BOOKING WE HAVE MORE PROPERTIES IN ISABELA THAT IF YOU WISH TO RETURN IN THE FUTURE CHECK THE LINK OF OUR PROPERTIES, ALL HOUSES INCLUDE FREE WIFI, WASHING MACHINE AND DRYER.

10/10 有夠讚

Richmary,Denver

商務旅客, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度和設施服務
The house is awesome and very comfortable, it’s also loaded with ameneties, however, the best thing about it is it’s location, it takes roughly 12 minutes to the beach and all it’s restaurants and it’s also 7 minutes to supermarkets, walmart etc. for any last minute needs.
於 2020 年 4 月住了 1 晚
Frank 於 2020年4月12日回覆
Thanks

10/10 有夠讚

Jaques,New Mexico

情侶出遊, 商務旅客, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度和設施服務
The house is well located, it has a patio next to it that can fit about 20 cars, which is excellent for activities if necessary. The place is quiet and has no neighbors to the sides which is good because we could have loud music without disturbing anyone.
於 2020 年 4 月住了 1 晚
Frank 於 2020年4月10日回覆
Thanks

10/10 有夠讚

Jackie,New York

親子旅遊
喜歡:整潔度和設施服務
We really liked the stay. We arrived at 3 p.m. It is the stipulated time of check-in, not like other people who have before and that is a lack of respect for the owners. We have vacation homes and we know what that is. So we arrived and everything was ready. The house has fumigation receipts and clear rules, they charged us what it said on the page since we read everything before booking and they returned the security deposit in the established time. It is a large house with high ceilings and 65-inch television with wifi. My children loved it. We will return with more family members and for more days in summer.
於 2020 年 4 月住了 1 晚
Haydee 於 2020年4月7日回覆
Thanks for your review. We are always making improvements. We recently installed a 600 gallon water tank, so if the water goes out in the town, the property will always have water. We wait for you in the future.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The best vacational house in the area
Excellent property, we made the last minute reservation and they called us very quickly to coordinate access and that is what we wanted because we were tired. The house is large and has fumigation certificates a day, it is seen that they give maintenance to the kitchen and the patio. Check in is easy is at 3 p.m. or at any time after 3 p.m. (We are not abusers and do not ask to enter before 3 p.m. as I read in a review, that's what the rules are for.) And the rules are written so that there are no misunderstandings. You enter at your own pace and the administrators communicate by message unless you wish to call them and they respond to you which is excellent for us. The payment is the same as the page indicated. We will definitely stay in the future. Isabela and Moca is beautiful. Apart from the cleaning fee that is specified on the page, we leave an additional tip to the cleaning staff for their good work. The hot tub was very clean. I give them 10 stars.
於 2020 年 2 月住了 1 晚
Frank 於 2020年4月5日回覆
Thanks

8/10 不錯哦

Hingris

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
La comodidad el espacio limpieza excelente mi estadía fue corta. Ya que fue una noche. Se pasaría mejor en grupo ya que es muy espaciosa. Y otra cosa deberían incluir la limpieza al precio original de la página ya que es un costo adicional y qué si no lees las letras pequeñas te ramas de sorpresa. De lo de más excelente
於 2020 年 2 月住了 1 晚
Franco 於 2020年2月11日回覆
Gracias por tu excelente review de la propiedad en si misma. Solo te aclaro que nosotros no controlamos donde Expedia o Hotels escribe los precios, eso es de ellos y usan ese sistema por más de 5 años, no nosotros. Ellos piden que leas todo antes de reservar. Pero otra vez te digo que es ellos. Lo importante es que disfrutaron de su estadía y están bienvenidos en un futuro, somos especialistas en reservas de último momento, pueden reservar el mismo día hasta las 10 p.m.

2/10 很糟糕

PR2020

團體旅遊, 家庭旅遊
不喜歡:整潔度和設施服務
Bad customer service, the communication was pretty bad. They were so quick to call you so you can pay them
於 2020 年 2 月住了 3 晚
Frank 於 2020年4月5日回覆
HI, if someone makes a booking we call the guest as soon they book in order to complete the payment in order to provide them the access code. That's part of our strength as a company

6/10 一般般

al,NY

團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
The house is nice and the location is quiet. There are small ants in the bathroom that are not a real nuisance but are present. Just beware of hidden fees. Like fees for using your credit card 4% of the total (how else are people from out of town suppose to pay?) and a separate security deposit that is not refundable. My understanding of a security deposit is an amount held in case there are minor damages to the premises. Once it is determined that the property is not damaged the deposit is returned. That is not the case here. The cleaning fee I agree with and understand although we left the place like we got it...The total ended up being more than a nice hotel and the goal for this trip was to spend less as were on a humanitarian trip to help earthquake victims...The Expedia total in not the real amount charged...
於 2020 年 1 月住了 2 晚
Frank 於 2020年1月29日回覆
Everything is specified on the page other than prices is specified for taxes. You must read the page. The hotels cannot be compared with our property, in a Hotel you get 1 room and a bathroom and about 400 square feet, this is a complete house with more than 2,300 square feet, large patio as it is in the photos, 2 1 / 2 bathrooms, jacuzzi and is a luxury property. If they are limited in budget they should rent a cheaper property or an apartment that fits your budget. There are many options depending on the needs of people. Therefore, people who wish to enjoy a great vacation property is the perfect alternative.

10/10 有夠讚

Elionai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente big house for rent.
We had a wonderful stay and the place was extra clean and so many extra towels and blankets. The place is stylish and the wifi and TV channel options were great for kids. Thank you for a wonderful experience. We hope to be back!
於 2019 年 7 月住了 1 晚
Frank 於 2019年7月23日回覆
Thanks for staying with us. We feel very good when the guest follows all the rules of the property and look to enjoy their vacations. Thanks hope to see your group again. Thanks

10/10 有夠讚

真實旅客

商務旅客, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a Big House, the have A/C in the 3 rooms, the area is very safe, the beds are excelente, is a quiet place. They have a very good comunication with me and is very near at almacenes Berrios. The house have a reserve water tank, we have water always, also they have a solar heater for the water that is excelent, always have hot water. The land sacaping is excelente and the house is at minutes of Walmart Isabela and the beaches of Isabela. I will going to stay away for more days. Thanks. This is a 10star property.
於 2019 年 7 月住了 1 晚
Francisco 於 2019年7月18日回覆
Thanks that is good when people are very statisfied. Hope to see you again.

2/10 很糟糕

Edgardo

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beatiful but has a roach infestation
1. We contacted owner to see if we could check in earlier than 3pm. Owner said no b/c they “needed time to clean” 2. We delayed our trip and arrived at approx. 4pm. First impression house was beautiful and seemed clean. Wife found 3 roaches when she opened the cabinets, but we didn’t make a big deal of it since it’s a rural area 3. We left to get a few things in Walmart. When we got back at around 6pm, wife and I turn on the kitchen lights to find about 15 roaches all over our stuff 4. My dad and I tried to alleviate the situation while my wife and mom were with our baby in the other corner of the house. We found roaches in the fridge, in the kitchen cabinets and on the counters. 5. We took pictures and contacted the owner of the house to notify her of the situation. She states that the house was cleaned the day before (note from 1 that owner did not allow us to check-in earlier b/c they “needed time to clean” that day – lie #1). She offered me to stay at a different property (bait-and-swtich much???) which I refused. She told me that they did not see any roaches (there was a can of Raid on the kitchen counter when we arrived – lie #2) 6. As we looked around the house for the roaches, we noticed that the house was not so clean after all. We decided to leave that same day 7. I attempted to contact owner again to request a refund, but owner never responded, so I contacted Hotels.com. Hotels.com attempted to request a refund on my behalf, but owner refused
於 2019 年 5 月住了 2 晚
Franco, Administrator 於 2019年6月6日回覆
Sorry for the inconvenience this could have caused. Being a tropical island and because of the weather it can happen. They rented the property the day it was fumigated and usually on occasions that causes some to die during the day. They can even find the fumigant company's certificate next to the kitchen. That shows that we keep our properties fumigated. The property is spacious and comfortable, and is highly recommended. You can see it in the reviews by other guest and also can accommodate up to 11 people because is big. The property is an excellent option to spend an excellent vacation on the Island.

4/10 不太好

真實旅客

於 2018 年 12 月住了 3 晚
Frank 於 2019年1月6日回覆
Desconocemos de que es este review ya que no tiene nombre. Debe ser un Spam del sistema. ;-)

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度和住宿環境和硬體
The house is beautiful, clean and very comfortable.
於 2018 年 11 月住了 1 晚
~Haydee~ 於 2018年12月21日回覆
Gracias por escogernos! Nos alegra que la estadia fuera de su agrado.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful home. Plenty of space and owner very responsive. It is a rural home. While we were only 3, house us capable of at least 11 per website. However, they would need to provide addiitional silverware and dishes. Oh, i could not find a cork screw
於 2018 年 8 月住了 3 晚
Franco 於 2020年4月7日回覆
Thanks for the great review. Next time call us to let you know where you can find the corkscrew in the kitchen. Thanks

10/10 有夠讚

Alexandra,Guaynabo

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Una casa hermosa!!! Un lugar perfecto para pasarla con familia y amistades. Un lugar muy comodo y tranquilo, cerca de todo.
於 2018 年 7 月住了 2 晚
Francisco 於 2018年8月8日回覆
Thanks

8/10 不錯哦

Maria

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Recomendable
La casa es muy cómoda y queda cerca de playas, restaurantes etc.
於 2018 年 6 月住了 2 晚
Francisco 於 2018年7月6日回覆
Gracias por eso es que muchos nos seleccionan por la cercanía a las playas y los restaurantes de Isabela y los de la playa de Jobos. Los esperamos en un futuro.