Surfside Beach Resort by Counts - Oakes Resort Properties

Property class: 3.5

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Take advantage of a poolside bar, laundry facilities, and a gym at Surfside Beach Resort by Counts - Oakes Resort Properties. With amenities like a private beach and sun loungers, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a hot stone massage, a facial, or reflexology. Be sure to enjoy a meal at Royal Palm Grille, the on-site steakhouse. Enjoy onsite activities like basketball and volleyball. Guests can connect to free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant

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About the neighborhood

Located in Miramar Beach, Surfside Beach Resort by Counts - Oakes Resort Properties is on a private beach. While the natural beauty of Miramar Beach and Henderson Beach State Park can be enjoyed by anyone, those looking for an activity can check out Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links. Ready for a night out? Consider Club LA and LuLu's Destin, FL.. Spend some time exploring the area's activities, including golfing. Visit our Miramar Beach travel guide
Map
1096 Scenic Gulf Dr, Miramar Beach, Miramar Beach, FL, 32550

What's nearby

  • A beach with two people walking along the shore, waves gently lapping at the sand, and buildings in the background.
    Miramar Beach
    2 min walk - 0.2 km
  • A golf course with a pond, tall buildings, and trees.
    Golf Course At Seascape Resort
    10 min walk - 0.9 km
  • A harbor with boats docked, including one labeled 'Florida Girls'.
    Choctawhatchee Bay
    19 min walk - 1.6 km
  • A SilverSands Premium Outlets sign with a pathway lined by trees and a road in the background.
    Silver Sands Premium Outlets
    2 min drive - 1.8 km
  • The Emerald Sanctuary
    17 min walk - 1.5 km

Getting around

  • Northwest Florida Regional Airport (VPS)
    35 min drive

Restaurants

  • Circle K
    10 min walk
  • Whataburger
    3 min drive
  • The Surf Hut
    12 min walk
  • Circle K
    20 min walk
  • Pascalli Kitchen - Take Out
    12 min walk

About this property

Surfside Beach Resort by Counts - Oakes Resort Properties

  • Hotel near Miramar Beach
  • Take advantage of a poolside bar, laundry facilities, and a gym at Surfside Beach Resort by Counts - Oakes Resort Properties. This hotel is a great place to bask in the sun with a private beach and sun loungers. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a hot stone massage, a facial, or reflexology. Be sure to enjoy a meal at Royal Palm Grille, the on-site steakhouse. Enjoy onsite activities like basketball and volleyball. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool and a children's pool
    • Tennis courts, smoke-free premises, and a 24-hour front desk
    • Wedding services and an elevator
    • Guest reviews say good things about the overall condition
  • Room features
  • All guestrooms at Surfside Beach Resort by Counts - Oakes Resort Properties feature thoughtful touches such as furnished balconies and air conditioning, in addition to amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Free toiletries and hair dryers
    • TVs with cable channels and DVD players
    • Microwaves, coffee/tea makers, and heating

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Frequently asked questions

Does Surfside Beach Resort by Counts - Oakes Resort Properties have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Surfside Beach Resort by Counts - Oakes Resort Properties pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Surfside Beach Resort by Counts - Oakes Resort Properties?

Check-in begins at 4 PM.

What time is check-out at Surfside Beach Resort by Counts - Oakes Resort Properties?

Check-out is at 10 AM.

Where is Surfside Beach Resort by Counts - Oakes Resort Properties located?

Nestled on the beach, this Miramar Beach hotel is within a 15-minute walk of Miramar Beach and Golf Course At Seascape Resort. The Emerald Sanctuary and Rainforest Black Light Golf & Arcade are also within 1 mi (2 km).

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Reviews

Surfside Beach Resort by Counts - Oakes Resort Properties Reviews

6.2

6.8

Cleanliness

8.6

Location

6.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 25 out of 124 reviews
Rating 8 - Good. 25 out of 124 reviews
Rating 6 - Okay. 27 out of 124 reviews
Rating 4 - Poor. 29 out of 124 reviews
Rating 2 - Terrible. 18 out of 124 reviews

Reviews

Verified review

4/10 Poor

Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy

Not satisfying *

The room was not clean dirt under bed ..lights not working .. not what we was expecting for price we paid.. faucet leaking.. we have pictures of dirt under bed .. had maintenance fix light bulbs..sorry only telling the truth... God bless yall if you think this was normal....*
Stayed 4 nights in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Very dated and very poorly kept common areas. Window shades were broken or missing. Light bulbs were burned out or did not work. Washer and dryer needs maintenance. Good location and loved that we had reserved chairs and umbrella.
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Check-in, communication, location, listing accuracy

3 Day Getaway!

Super easy reservation and check in process. Very efficient! We came to to beach to be out and about, the room was perfect for what we needed!! The only thing I would have preferred different would have been a bit larger refrigerator. Would definitely recommend!!
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I never wanted to go again!!!!!!

도착해서 주차증을 받았고 거기에 방번호가 있어습니다. 그러나 방의 비밀전호를 몰라 들어가지 못했습니다. 경비원에서 도움을 받아 어렵게 들어간 방. 호텔스닷컴 고객센터에 전화해서 비밀번호를 물어보니 그 방이 나의 방이 아니하고 했습니다. 우리는 새로운 방의 번호와 비밀번호를 받아 체크인했습니다 우리는 도착한지 세시간만에 우리의 방으로들어왔습니다. 객실은 결코 깨끗하지 않습니다 바닥은 모래로 가득햇고 화장실엔 쓰다가 걸어둔 수건이 걸려 있었습니다. 이층침대의 이불은 더러웟습니다. 베란다 역시 더러 웟습니다. 다시는 가고싶지 않은 리조트였습니다. I got a parking ticket when I arrived and I got a room number there. However, I could not enter the room's secret sign. A difficult room with help from a security guard. When I called the Hotels.com Customer Center and asked for a password, it wasn't my room. We checked in with a new room number and password. We entered our room three hours after arrival. The rooms are never clean. The floor was full of sand and the bathroom had a towel hanging from it. The bunk beds are dirty. The porch was also dirty. It was a resort I never wanted to go again.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not impressed

My mother and I rented a condo at surfside for a quick birthday trip. The room was tidy, however, there was a thick layer of dust on EVERYTHING made you feel like things were not very clean. The Condominium was okay, very run down. the pool area was not very impressive and VERY rundown. The best part of staying here was just not having to drag chairs back and forth from the beach everyday. We will not becoming back.
Stayed 4 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Staff & service

Contract vs being decent. They are not the latter

Booked and 2 hours later noticed the cleaning fee. I called the management company and they would not let me cancel with a refund.. turned out I had a change in plans and didn’t stay at all.. I asked if I can at least have the cleaning fee refunded and they refused. I can’t speak for the room but, the service was poor.
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surfside Resort was not what I paid for

Having to pay an additional $435 just to get my room assignment was not what I paid for. Also having no services; cleaning and maintenance, etc. in a room that Motel 6 would consider a fixer upper also was not what I paid for either. Either advertise the true price correctly or work with property owners to manage the expectations.
Stayed 7 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great place to stay. Convenient location. Walk across the street to the beach.
Stayed 7 nights in Jul 2019
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Took them a day to give us the reast bands for the pool. It was hot in the room. Their air condition didn't work well. The room was not well cleaned, towels had hair from other people, not well mopped. The room was outdated. One lamp didn't work, 2 broken chairs in the balcony. I really felt disappointed of this room i feel like i payed too much for what we went through.
Stayed 3 nights in Jun 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, TV didn't work , master bed was broken and the owner wouldn't discount the first night stay.
Stayed 3 nights in May 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The resort it’s self was great, but our room was dirty. A lot of dust, dirty pillows, trash under the bed, stuff splattered on the walls, the showers were kind of gross. The washing machine didn’t work and when we ran the dishwasher it smelled really bad. What is the cleaning fee for?
Stayed 3 nights in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Reservation # 319308 Itin: 155636277217 To whom it may concern: I am to inform you of my complete dissatisfaction with this property and lack of proper disclosure at the time of booking which in fact has cause us a great hardship during our vacation. Problems are as follows: 1- the room is located directly cross the gym and adjacent to the entrance to the tennis / basket ball court and rec area. The number of guest using that area is overwhelming and it was a constant traffic day and night specially kids bouncing balls in the hallway on the way in or outside of the court up to midnight. 2- room located directly cross from the parking garage and constant slamming of the doors and remote locking or unlocking the cars was a constant beeping into our ears day and night. 3- the construction of this building is very poorly done as there absolutely no insulation for sounds barrier we could hear every conversation clearly going through the hallways and also our next room neighbor which was very disturbing hearing every detail so clearly and our concern of them hearing our conversation so clearly. No privacy at all. 4- we have included some photo showing of how this impacted us. The sounds and constant traffic with activities all over with, Bouncing balls/ cars/ kids running it is unbelievably painful
Stayed 5 nights in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty water falling from ceiling

Upon arrival the condo smells, cigarette butts are all over the patio and one night into our stay we return to our room at midnight to the ceiling pouring water. Water was leaking throughout the whole kitchen and living room. Food was ruined, electronics were wet and there is no available front desk staff after a certain time. Security was called and even the security guard didn’t know what to to. We had to clean the mess up ourselves and wait for maintenance to figure out what the issue was. Count-Oakes Property management was not available to help, which is who we booked the room through. Hotels.com could have spat in our faces and it would have been better than the way we were treated. We were basically told to deal with it. To deal with dirty water leaking throughout our condo’s kitchen and living room. The next morning maintenance cleaned up our room after telling us they PEAKED INTO OUR ROOM all night long while we barely slept in those conditions. Talk about creepy. Very unhappy with how this weekend turned out and the response I’ve received from Hotels.com and Count-Oakes Property Management. Would like a full refund for our stay as it was quite traumatic.
Stayed 3 nights in Mar 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spacious, clean, well decorated, with a great view of the beach. I did not like the check-in process. There is not a lobby. A property manager has to be contacted and a meeting arranged. Cribs are available but you have to contact a 3rd party.
Stayed 6 nights in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Very good Location, had to meet mgmt to get packet to checkin, quite confusing, ther was no layout of Hi-Rise apts so difficult to find things, hot tub not working and room layout not very good
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
The room looked like a college dorm room, smaller than a regular hotel room. There was no kitchenette or living area so I hardly call this a condo. Our tv went, they couldn’t fix it, brought another tv up and couldn’t get it to work then only discounted us $30 for the inconvenience. We will never stay there again nor will we recommend it to anyone.
Stayed 2 nights in Oct 2018
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort

Extreme hidden fees, don’t do it!!

When we get to the place they charged both rooms an additional $430 +\- for “resort” fees they say you don’t see in the fine print on hotels.com. We were out of time and nowhere to go so we stayed the one night. We were also told we would get up to $250 per room back and 3 week’s later we haven’t seen the money. When I call them they give me excuses. A complete ripoff!
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an older facility and not well kept. The elevators and hallways were HOT, everything felt a bit old & dirty. The condo itself was nicely furnished but the floors were dirty, there was mold in the shower & a drawer was broken in the kitchen. The staff was nice but charged an exhorbitant fee for an early check in when there wasn’t anyone there the night before. I will not stay here again.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was not right on the beach as the pictures showed. Condo was very clean and comfortable. Not very well equipped in the kitchen
Stayed 3 nights in Sep 2018
Verified review

6/10 Okay

Standard hotel room, 5/10.

The room was clean and to a decent standard. The staff is friendly and helpful. The shower had terrible water pressure on the 15th floor and the bed was as hard as the floor. Be prepared to pay the extra taxes and resort fees upon arrival (outside of what is paid to hotels.com).
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Great location and views to beach, very spacious unit very outdated needs upgrades but outside of that for the price not bad at all
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Close to the beach but very outdated

So we walk to find out we didn’t have a stove. Maybe I didn’t read the reservation so it was okay. Then later we discovered the trash can was broken , the sink was clogged up and there was a big punch on the wall. I took pictures just in case I was not to blame. But I have yet not received my deposit. But overall it was a nice beach.
Stayed 2 nights in Aug 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort
The room was extremely dirty. We had to buy supplies at 10 pm just to clean out bathroom. The sheets were dirty and the room was run down and unkept. When we contacted the front desk we were told to leave a message. We did that for a week and no one returned our calls. I would never stay here again.
Stayed 7 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tons of space!

Tons of space, nicely decorated, family friendly! We will be back!
Stayed 3 nights in Aug 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We have stayed at Surfside on and off for the past 25 years and have always been happy with the accommodations. This year was the exception. The owner of unit #405 has not reinvested in the property and the unit needs to be renovated.
Stayed 7 nights in Jul 2018