We booked 2 family rooms and were assigned 2 Maisonette rooms. I did not complain to the staff at the time because we had a full schedule and no time to change hotels and I did not want to ruin my vacation with a verbal back and forth. Facts:
1. there were ants on the floor, bed and pillow- I have video.
2. black mold on the shower head and shower walls and glass - have photos.
3. One of my guests stayed in a top loft where the fabric back board was stained and there was garbage under the bed. She changed beds and her room because she was not comfortable.
4. The bidet drain was broken.
5. We sat on our first day on the cafe chairs which were inviting and had coffee and croissants from a local vegan bakery. We were quickly told that we couldn’t sit there by a male staff member. And that it was reserved for the restaurant. We were embarrassed because he was quite upset and we picked up our breakfast and went to our room. Unfortunately we did not have a terrace (like other rooms) to have our breakfast. Perhaps a classier way to handle the situation would have been to say “I am so sorry but the garden is reserved for the restaurant and we frown upon outside food, please finish your meal but I just wanted to let you know. Is there anything I can bring you? Again my apologies” BTW there were no signs, menus or any indication that the outdoor area was part of the restaurant and there were many people outside with no food smoking and reading books.
Cynthia
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Emily
2025 年 7 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely comfortable rooms and staff really helpful.
Emily
於 2025 年 7 月住了 3 晚
6/10 一般般
Farah,Carrollton
2025 年 7 月 29 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
We stayed in room 121. Convenient location to tram stop we used several times. Lots of Asian cuisine options nearby. Room carpet had not been vacuumed. Safe was broken. Old urine on floor around toilet which stunk. This room was ground level so people walking on street and loitering were loud while sleeping. Also the shutters could be opened from outside by people on street to peer in your room. There was a lockable window and a sheer curtain, but didn’t like that at all.We could see out. I have a picture, but not sure I can upload.
Farah
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Yma
2025 年 7 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great spot for a weekend trip to Milan. Rooms are very quiet and we enjoyed the interior courtyard at night
Yma
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Clark
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful Garden Area
Friendly and Professional staff
Clark
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Robert
2025 年 7 月 25 日
喜歡:員工素質和住宿環境和硬體
Liked the staff who where very helpful
Robert
於 2025 年 7 月住了 7 晚
8/10 不錯哦
Ruben,Sankt Augustin
情侶出遊
2025 年 7 月 25 日
喜歡:整潔度和員工素質
Centrally located Hotel from which you can visit every place you want in Milano with an idyllic garden (courtyard). Tram station/Bus Station etc. are nearby. Staff is nice and helpful. Rooms are clean and big enough, air conditioned. The furniture in the rooms are dated but for staying few days, it is good enough. Do not expect to much from the breakfast. It is good but not varied (would say typical italian breakfast). parking in the street is not possible and hotel does not have own parking spaces. if you come with car, you have to us the parking house "Machiavelli Parking" (costs round about 30€/day) and is near to the hotel.
Ruben
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Marco Jaime
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was good.
Marco Jaime
於 2025 年 7 月住了 1 晚
6/10 一般般
Alejandro
家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質和設施服務
El hotel me parece que esta mas cerca de ser tres estrellas que 4. Es un hotel viejo con cierto encanto por sus areas comunes, patio, bar y restaurante. Las habitaciones remodeladas, todas distintas en tamaño y mobiliario pueden parecer un poco improvisadas en su decoración. también un poco oscuras y ruidosas. El bar y quien lo atiende hace que el lugar sea agradable y se antoje utilizar las areas comunes del patio.
Alejandro
於 2025 年 7 月住了 3 晚
6/10 一般般
Norman
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Nice hotel and conveniently located but the front desk staff person overnight and morning of our checkout was quite impatient and unpleasant. 4 stars reduced to 3.
Norman
於 2025 年 7 月住了 1 晚
6/10 一般般
Catherine
團體旅遊
2025 年 7 月 19 日
I had to switch rooms three times throughout my stay. The rooms are overall very small and old with facilities often not working. The elevator wait was also very long. I also didn't like how the hotel leak information about me and allowing people to visit rooms when other people are still staying in. My friend easily found my room through the front desk and got a card without the hotel informing me. I think this is a very big liability issue.
Catherine
於 2025 年 7 月住了 4 晚
10/10 有夠讚
PAULO,North Kingstown
家庭旅遊
2025 年 7 月 13 日
喜歡:整潔度和住宿環境和硬體
The property had caracter. Unfortunately the gym was in disrepair, with brocken machines. If you need a gym in your stay that is not the place to stay. If you are looking for a clean place with some caracter and close to the center you can have a pleasant stay.
PAULO
於 2025 年 6 月住了 3 晚
6/10 一般般
Axel
情侶出遊
2025 年 7 月 12 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Das Zimmer war klamm. Unsere Sachen waren alle feucht und muffelig. Das Bett hat bei jeder Bewegung geknarzt.
Der Vorhang an dem einen Fenster zum Innenhof war defekt. Im Flur eine Baustelle.
Ansonsten war das Zimmer Recht groß und die Klimaanlage Recht leise.
Axel
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Amiram
2025 年 7 月 9 日
Amiram
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Yasniel,HIALEAH GARDENS
2025 年 7 月 4 日
Yasniel
於 2025 年 7 月住了 2 晚
6/10 一般般
Francisco
情侶出遊
2025 年 7 月 3 日
喜歡:整潔度
This hotel was alright. The air conditioner did not work very well and at some point during our stay our hotel had a blackout. The hotel was clean enough and while the pillows were not super comfortable they did the job compared to other places I stayed in. The staff was very nice and helpful so this is a positive. The area of the hotel was good in some ways. There were several restaurants, ethnic and local in the area, a lot of bars too. The hotel was close enough to Milano Centrale which is a positive if you are planning on doing day trips or if you are traveling Italy by train. I have to say that other comments mentioned this area was sketchy. While I might agree that the area was sketchy for Italy it was not all bad when compared to places back in the states or cities like Paris. Would I stay here again. Probably.
Francisco
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Alison
團體旅遊
2025 年 7 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A lovely welcome on arrival, helpful lovely staff especially Roman in the bar who was such good fun and made our stay special. The hotel was exceptionally clean and lots of thoughtful extras like water and fresh apples in the lounge area. Breakfast was very tasty with lots of choice and the staff extremely helpful. We had a wonderful stay and will definitely come back again.Thank you to all the staff.
Alison
於 2025 年 6 月住了 3 晚
4/10 不太好
Herman Aleczandier
情侶出遊
2025 年 7 月 3 日
不喜歡:設施服務和住宿環境和硬體
Hyggelig personale, men rommet var i dårlig stand. Hvordan dette hotellet har 4 stjerner klarer jeg ikke helt å forstå. Ubehagelig seng, som forøvrig var to enkeltsenger lagt sammen. AC var støyete og ineffektiv. Frokosten var helt OK. Sammenlignet med et annet 4-stjerners hotell vi sov på i Milano, så vil jeg heller si dette fortjener 2-3 stjerner.
Herman Aleczandier
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Joe
情侶出遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient hotel near the Milan train station. Staff was very attentive, and the breakfast was plentiful and included in rate! We were here for a quick overnight in Milan, and managed to walk to the Duomo for dinner
Joe
於 2025 年 6 月住了 1 晚
6/10 一般般
Regine,Neckartailfingen
團體旅遊
2025 年 6 月 29 日
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
Die Zimmer sollten renoviert werden, vor allem das Badezimmer! Duschen in der Badewanne ist schon lange nicht mehr zeitgemäß!