Pros:
Staff was great and breakfast was good - lots of options. Nice area. Hotel and rooms were very clean.
Cons: We were awakened at 8am one morning by housekeepers moving furniture in the rooms just above us. When I spoke with them, they said "we're sorry, but this is the time when we have to clean." In other words, "sorry, not sorry." Cleaning is one thing, but it sounded like they were literally throwing furniture around, making as much noise as possible.
The heat didn't work... we tried to adjust the heat up to 23 or 24 C but it would not go above 22 and we didn't get the sense that there was heat coming out of the air condition unit in any event - the fan would blow all night but the air coming out was not warm.
There was nowhere in the shower to put soap or shampoo/body wash. You had to either balance it on the door frame or put it on the ground, which seemed unsanitary.