2/10 很糟糕
Yawen
商務旅客
2025 年 4 月 16 日
不喜歡：員工素質、住宿環境和硬體和客房舒適度
never go back
Actually, I booked a two-night stay on hotels from March 31st to April 2nd, but due to personal reasons, I only stayed for one night and then checked out. The hotel told me that the night I didn't stay could not be refunded, which I can understand and accept.
But when I checked out the next day, the hotel charged me again. At that time, I thought that hotels plateform only deducted the money for one night, so I paid by credit card for another night. Now the situation is that I only stayed for one night, but they charged me for three nights and refuse to give back the repaid amount to me with no explanation.
I write down my experience in this hotel on the hotels APP to warn future travelers to pay attention to their front desk routines.
Yawen
於 2025 年 3 月住了 2 晚