Where to begin. Everything was unplugged. Checkin girl was terrified of dogs, insisted that our dog be taken outside before would enter room.
No coffee maker, only one bath towel, toilet didnt work well at all. We had to keep removing the tank lid to adjust the chain. No kleenex and we noticed that everyone had to put their trash out in the hall to be removed as well as dirty linens. Very dissatisfied
Judith
於 2024 年 6 月住了 3 晚
2/10 很糟糕
Scott
家庭旅遊
2024年6月8日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We asked to see the rooms before we went thru check in. Staff showed us the rooms (2). On the walk to the room the desk girl started making excuses for things. The elevator was out ( renovations )? Im Handicapped but i was trying to be a good sport and it was late. 11:30. The rooms as soon as the door was opened the smell smacked you in the face. It smelled like farm animals. No carpet, obvious uncleaned urine on the floor ( pet friendly). Both rooms! I made my reservations weeks in advance. Lots of spiders and bugs. I immediately said no way. So we did not check in or start that process. This left me scrambling for a room at midnight. That was fun. And since I got my room with expedia i contacted them for refund and they said no refund despite the issues. They said someone from expedia would call me back in 10 min. Never happened. So never ever use expedia! So unless you have goats or sheep DO NOT STAY at this hotel.
Scott
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Alexis
2024年6月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff, room were clean no bugs. Looks like they are upgrading renovation in process. Quite no noise. Slept like a baby. One of the light didn’t work but I loved it
Alexis
於 2024 年 6 月住了 2 晚
6/10 一般般
Michael Anthony
2024年6月4日
喜歡:整潔度和員工素質
The phone did not work, so it was difficult to contact the front desk. The temperature in the room was hard to control
Michael Anthony
於 2024 年 5 月住了 4 晚
6/10 一般般
Xena
親子旅遊
2024年6月4日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Our first room , the bathroom wasn’t clean , the floor needed to be vacuumed . hair clogged the tub drain and it would drain extremely slow so we couldn’t use it the first night . The next morning maintenance came to our room in a timely and reasonable manner and attempted to fix the tub . He said it needed more work so he called and suggested they give us a new room . The staff got on it immediately and was super nice and did everything they could to accommodate us. We got our new room and it was clean to the best it could be done . They’re remodeling the property and so it… well looked like it . The breakfast was absolutely sad and nasty The waffle maker was the only good thing . The pool didn’t open till 3pm everyday. To me it just seems like they are understaffed and in the midst of a revamp . Which is totally fine cause they’re making it work . I still may stay again in the future once it’s renovated and fully staffed .
Xena
於 2024 年 5 月住了 3 晚
2/10 很糟糕
Theresa
2024年6月3日
不喜歡:整潔度、員工素質和住宿環境和硬體
Theresa
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Joel,Elkhart
家庭旅遊
2024年6月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Good place and convenient
Joel
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Joseph
2024年5月31日
喜歡:整潔度、員工素質和住宿環境和硬體
Joseph
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Barbara
2024年5月29日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was dirty, I called the staff to see the very unpleasant smell in the room, they also had to spray it with air freshener