The hotel offers no services ~ you must walk to the sister hotel for food, shopping, beach, etc . Frequently, there was no one at the front desk. Nice part of town, but I'm not sure I would stay there again
Janet
於 2025 年 4 月住了 3 晚
10/10
Good job
ihor
於 2025 年 4 月住了 1 晚
8/10
Good attention from the manager
Hector
於 2025 年 4 月住了 1 晚
6/10
The hotel is definitely not worth the price. The room is nice and the location is great, but every other aspect of the stay feels below average. From the products in the room to the service at the front desk, it didn’t feel like I got my money worth.
Maya
於 2025 年 4 月住了 4 晚
10/10
Sarah
於 2025 年 4 月住了 1 晚
10/10
Hadassah
於 2025 年 3 月住了 2 晚
10/10
Hernán
於 2025 年 3 月住了 2 晚
6/10
Jose
於 2025 年 4 月住了 2 晚
10/10
Eric
於 2025 年 3 月住了 1 晚
8/10
Nikolay
於 2025 年 3 月住了 3 晚
10/10
Martine
於 2025 年 2 月住了 3 晚
2/10
The customer service is not existant
The room had a cracked floor which i advice 4 times, there was no reply no sorry no we will change your room
There is no managers on duty
I will never go back
Oriana
於 2025 年 3 月住了 4 晚
4/10
The first reservation in room 330 i told the reception 4 times to fix the floor as it was coming out in two areas the entrance and by the bed
Nothing was done not even an apology or an assurance we will fix it we will change your room
Then one early morning they knock on the door to ask if i want service on the room???? A 5 star hotel and they ask if i want service?? And turndown service is on request
Shoking
Never staying there again
There are beautiful reaorts in the area
Oriana
於 2025 年 3 月住了 3 晚
6/10
The property could use some minor maintenance updates, stains on the rugs, plastering on the roof pools, furniture cracks.
we used to get a welcome drink at the bar, now u have to ask reception at the main hotel for your welcome drink, not so welcoming
The beach and service there is exceptional
Julete
於 2025 年 3 月住了 7 晚
4/10
Chaya
於 2025 年 3 月住了 3 晚
6/10
Stayed here many times over the years, this will probably be the last time. Some areas understaffed, check in issues (Wifi stopped working), West reception looks messy/unprofessional.
Elaine
於 2025 年 2 月住了 3 晚
8/10
Room was excellent. Front office person was rude. Parking has a hefty price tag—over $50 per night. Love the two bathrooms in each room.