CitizenM Hotels Miami hotels

"AC was loud, room was cold even without the AC, toilet didn’t flush."

"Nice hotel. Busy and heavily trafficked area (1 mile from airport). Carpet throughout hotel needs to be replaced. Room clean. Certain furniture and decor in the room needs to be replaced. Bed comfortable. Clean linens. Clean bathroom. Great pool area. Great room view onto the pool. Amazing restaurant on the top on the hotel with amazing view of airport and city. Great happy hour! "

"Everything was great. Only downside was we had someone come into our room due to staff not fully checking us in. They did compensate us so it was rectified. "

"Everyone and everything was wonderful!"

"We had a great stay at this hotel. It was so convenient to Lincoln Road (very cool walkable area with nice restaurants, shops and art) and the beach! We came off a cruise and it was very close to the port. The staff at the front desk was very welcoming. The room was nice and clean and we enjoyed the food. It also has a cool taco restaurant attached and we had a great brunch at the other attached restaurant. The pool were very fun also. "

"Friendly staff. Property is very nice, but not terribly clean."

"Great staff"

"Location on beach is beautiful. Pools are nice. Drinks are delicious at $15-30 a pop. Room was nice. We were quite disappointed though with pool availability and breakfast quality. We flew 3,049 miles to stay at this resort for vacation and there were times we couldn’t find beach chairs at the pool or ocean beach because there were too many people. The pool upstairs is for adults only and we had our child with us. Then on another day they closed one side of the pool at 2pm and the other side at 3pm for a special event they had. So you can use the pool as long as there are no special events. I believe they also close the pool at 7pm. It’s pretty early to me. The breakfast buffet is not worth the $43 a person, and they tack on the 20% service fee tip, which is ridiculous considering they’re only serving you drinks, you’re doing all the work to get your own food. Sometimes they have ala cart, but it seems as though it’s the buffet food. They have mini espresso machines in room but maid never replenished the cream or coffee. Also, you have to pay about $80 a day for parking. So you feel obligated to tip every time you get your car to leave during the day. One day we asked for change for a tip, and the valet worker only gave us back the amount of cash he thought was fair, after he removed his own tip, which I thought was odd. We probably won’t go again. "

"We had reserved a room with a king size bed but the room was only two double beds. It was late at night and we were tired, and we had just walked up to the third floor because the elevator was out of order. We called the front desk to see if we could change but no one answered, so we just stayed in the room. Had to sleep in separate beds because my husband is very tall (which is why we wanted the king). We also didn’t realize there was a very loud nightclub as part of the property. Fortunately it stopped at 10pm but some of the spring breakers were staying at the hotel so it was noisy off and on through the night. Also didn’t realize there would be an additional resort fee of $45 (for two nights). The iron was broken so we asked for a new one. No coffee in the room which would have been nice. Had to buy it in the lobby (free coffee in the lobby would have been nice). Parking was free, which was appreciated. "