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洛伊斯邁阿密海灘飯店 - 南灘的評分

4.5 out of 5
洛伊斯邁阿密海灘飯店 - 南灘
1601 Collins Ave, Miami Beach, FL

評論

8.8

有夠讚

10 分，有夠讚；3366 則評論中有 2199 則" "
8 分，不錯哦；3366 則評論中有 612 則" "
6 分，一般般；3366 則評論中有 265 則" "
4 分，不太好；3366 則評論中有 147 則" "
2 分，很糟糕；3366 則評論中有 143 則" "

9.0/10

整潔度

9.0/10

員工素質

9.0/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

fei

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like it to be quiet at night and parking is very convenient
於 2024 年 1 月住了 2 晚
Erick 於 2024年3月24日回覆
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 有夠讚

XIAOXIA

於 2023 年 8 月住了 1 晚
Danay 於 2023年9月21日回覆
Thank you for your review

6/10 一般般

Shujian

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
很旧，第二天只给2条小毛巾，隔壁有一个婴儿经常哭，狗又叫，我提议换一间房，最后都没有换成。
於 2023 年 8 月住了 3 晚
Erick 於 2023年8月31日回覆
thanks so much for sharing your experience with us. We hope to see you again soon!

10/10 有夠讚

Yuan

寵物同遊, 家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Danay 於 2023年8月1日回覆
Yuan, thank you for your feedback

10/10 有夠讚

HAOZHONG，Brooklyn

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2023 年 7 月住了 3 晚
Danay 於 2023年8月1日回覆
Haozhong, thank you for your review

10/10 有夠讚

Tongxiang

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
wonderful experience
於 2022 年 11 月住了 3 晚
Bianca 於 2022年11月15日回覆
Thanks for staying with us. We appreciate your feedback!

4/10 不太好

yuhong

家庭旅遊
不喜歡：住宿環境和硬體
酒店陈旧，整体乱糟糟
於 2022 年 8 月住了 3 晚

6/10 一般般

Shan

於 2021 年 9 月住了 1 晚

10/10 有夠讚

Borui

於 2021 年 7 月住了 2 晚

10/10 有夠讚

Rajiv

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Superb property and excellent surrounding area
於 2024 年 4 月住了 3 晚
Star Service Agent 於 2024年5月2日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Eugene

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very nice hotel good value for money
於 2024 年 3 月住了 3 晚
Star Service Agent 於 2024年5月2日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

6/10 一般般

Arthur Ubaka，New Rochelle

商務旅客
喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
A tired property. Service was just OK.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Galyna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great.
於 2024 年 4 月住了 3 晚
Star Service Agent 於 2024年5月2日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

David

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful experience- friendly and helpful staff is at the top of a long list of things that made this hotel stay wonderful for me and my family.
於 2024 年 4 月住了 1 晚
Star Service Agent 於 2024年5月1日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Guillermo

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Star Service Agent 於 2024年5月2日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Rena

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property! The swimming pool, the amenities and the beach is literally right across the way. Restaurants right across the street and up and down the walk. Just honestly overall great experience. Gave a full star for cleaning this because there was dust and hair residue in the room was definitely clean.
於 2024 年 4 月住了 1 晚
Star Service Agent 於 2024年5月1日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

genevieve

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel and very family friendly. Check in and bell service are friendly and welcoming. Rooms are well appointed with mini fridge. Loved the pool, the shallow area was great for my toddler. On one day they also had games for the little ones. Beach and back boardwalk is relaxing and what makes staying here worth it. South beach area is not nice to walk around though - very dirty and can be sketchy at night.
於 2024 年 4 月住了 3 晚
Star Service Agent 於 2024年4月30日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

8/10 不錯哦

Joan，San Antonio

喜歡：整潔度、員工素質和住宿環境和硬體
Great front desk staff, valet and luggage attendant. Very pleased with housekeeping and friendly staff. Pool was too crowded with guests. An adult pool would be nice.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Robert

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
awesome hotel by the beach with waterfront and amazing pool
於 2023 年 12 月住了 1 晚
Star Service Agent 於 2024年4月30日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Amy

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent customer service from check-in, house keeping, the. restaurant and pool staff. Would highly recommend this hotel!
於 2024 年 4 月住了 1 晚
Loews Customer Service 於 2024年4月30日回覆
Amy, we appreciate the feedback and we hope to welcome you back to the LOEWS Miami Beach Hotel soon!

10/10 有夠讚

Bulent，Mountville

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It has great location
於 2024 年 4 月住了 2 晚
Loews Customer Service 於 2024年4月30日回覆
Bulent, we appreciate you taking the time to complete our survey. We look forward to seeing you again at the LOEWS Miami Beach Hotel.

10/10 有夠讚

Deivison

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
great
於 2024 年 4 月住了 4 晚
Loews Customer Service 於 2024年4月30日回覆
Deivison, thank you for providing this feedback. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.

8/10 不錯哦

Jeffrey，New York

商務旅客
喜歡：整潔度、員工素質和設施服務
Slightly dated in the particular wing I was in - but otehrwise great hotel!
於 2024 年 1 月住了 1 晚
Loews Customer Service 於 2024年4月30日回覆
Jeffrey, thank you for taking the time to provide this feedback. We hope to welcome you back soon to the LOEWS Miami Beach Hotel.

10/10 有夠讚

Carrie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Star Service Agent 於 2024年5月1日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

David

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great for kids- great pool
於 2024 年 4 月住了 1 晚
Star Service Agent 於 2024年4月29日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Stephany

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great time!
於 2024 年 4 月住了 1 晚
Star Service Agent 於 2024年4月29日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Souheil

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Loews Customer Service 於 2024年4月30日回覆
Souheil, thank you for taking the time to complete our survey. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.

10/10 有夠讚

Stephanie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Star service agent 於 2024年4月29日回覆
Thank you for your feedback

10/10 有夠讚

Gregory

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Erick 於 2024年4月28日回覆
Gregory, we are glad you enjoyed your stay with us.

6/10 一般般

Ari

團體旅遊, 家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
The area around the property like dining and shopping/going out was awesome. The staff in the pool and beach area were rude/unfriendly.
於 2024 年 4 月住了 1 晚
Erick 於 2024年4月28日回覆
Ari, we're pleased to hear that you enjoyed the vibrant dining, shopping, and nightlife options near our property. However, we apologize for any unfriendly experiences with our pool and beach staff. Your feedback is valuable, and we'll address this issue internally to ensure a more welcoming atmosphere for our guests in the future. Thank you for bringing this to our attention.

10/10 有夠讚

Manuel

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pretty good hotel!
於 2024 年 3 月住了 3 晚
Loews Customer Service 於 2024年4月26日回覆
Manuel, thank you for taking the time to complete our survey. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.

10/10 有夠讚

Neil

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing location, great restaurants, clean hotel. Small pool area for size of hotel
於 2024 年 4 月住了 3 晚
Loews Customer Service 於 2024年4月26日回覆
Neil, thank you for taking the time to fill out this survey. We appreciate the feedback provided and look forward to welcoming you back to the LOEWS Miami Beach Hotel.

10/10 有夠讚

Alvaro

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy buen servicio, el desayuno delicioso
於 2024 年 4 月住了 3 晚
Star Service Agent 於 2024年4月25日回覆
Gracias por sus comentarios y estamos muy contentos de saber que disfrutó de su estadía con nosotros. ¡Esperamos darle la bienvenida pronto al Loews Miami Beach!

10/10 有夠讚

Hesaam，New York

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Perfect hotel with a perfect pool, superb customer service, very kids friendly and at a great location.
於 2024 年 4 月住了 4 晚
Star Service Agent 於 2024年4月25日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Regina

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Star service agent 於 2024年4月25日回覆
Thank you for your feedback!

10/10 有夠讚

Ludmila

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚
star service agent 於 2024年4月25日回覆
Thank you for your feedback

10/10 有夠讚

Jordan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We visit this property several times a year. You are greeted upon arrival by the attendees concierge is ready to check you in. They give it small gift bags to the younger children and there is a ton for the kids to do. It is a great hotel for adults and for children. The food in the restaurants and at the pool is delicious. And definitely reserve a cabana at SOAK where Paul, Jaqueline, Radost and Sonia will take care of your every need throughout the day. They are the absolute best.
於 2024 年 4 月住了 3 晚
Star Service Agent 於 2024年4月24日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

8/10 不錯哦

Richard

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is very central. Front Desk could be more client oriented.
於 2024 年 4 月住了 2 晚
Star Service Agent 於 2024年4月22日回覆
Thank you for your feedback!

6/10 一般般

Gabriel，New york

親子旅遊
喜歡：設施服務和住宿環境和硬體
不喜歡：整潔度和員工素質
Had to change rooms since ours was so dirty. Baby’s crib was stained and dirty too, very unfortunate. Not many friendly/helpful staff. Refrigerator key was not given to us, had to ask someone from reception to get us one by the end of the day. Beach and pool service only start at 11am, seems so late, especially being a family friendly hotel. We definitely expected more. Shoutout to Luis in security who found our 3 missing baby shoes!!
於 2024 年 4 月住了 6 晚
Loews Customer Service 於 2024年4月22日回覆
Gabriel, we appreciate you taking the time to complete our survey and provide this feedback. We will be sure to pass this information along to our other teams. We hope to welcome you back to the LOEWS Miami Beach Hotel.

10/10 有夠讚

Yuqi

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean room. Walk distance to ocean drive and lincoln road. Very convenient. Staff is helpful.
於 2024 年 4 月住了 2 晚
Star Service Agent 於 2024年4月21日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Tanya M

喜歡：整潔度、員工素質和住宿環境和硬體
Book this hotel. You won’t regret it. If I had a complaint, it’s that everything on property is expensive. But you’re in the middle of South Beach so everything is expensive everywhere. I purchased three drinks by the pool and was out of $100
於 2024 年 4 月住了 1 晚
Star Service Agent 於 2024年4月21日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Stephanie，North Smithfield

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service, my room got messed up and they offered to either accommodate or have a credit for a massage I opted for the massage. Which was superb. Truly recommend and will be my only place to stay while in Miami
於 2024 年 1 月住了 3 晚
Star Service Agent 於 2024年4月21日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Julian

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Can’t find anything to complain, everything was perfect, will go again.
於 2024 年 4 月住了 3 晚
Star service agent 於 2024年4月25日回覆
Thank you so much for your kind words and amazing feedback. It was such an honor servicing you throughout your entire stay

10/10 有夠讚

Vladislav

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Very friendly and flexible staff. Great location and service.
於 2024 年 4 月住了 1 晚
star service agent 於 2024年4月20日回覆
thank you for your feedback! we really appreciate it

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
star service agent 於 2024年4月18日回覆
thank you for your feedback!

10/10 有夠讚

Ronnie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I didn’t like having to pay so much for parking.
於 2024 年 4 月住了 1 晚
Loews Customer Service 於 2024年4月18日回覆
Ronnie, thank you for your feedback we will be sure to pass this information along to the corresponding department. We hope to welcome you back to the LOEWS Miami Beach Hotel soon.

10/10 有夠讚

Stephanie

家庭旅遊
喜歡：整潔度和員工素質
All around 5 stars!!
於 2024 年 4 月住了 1 晚
Star Service Agent 於 2024年4月16日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Sergio

喜歡：整潔度、員工素質和住宿環境和硬體
I had a wonderful experience with Loews hotel ! I’ll recommend this hotel to all my friends.
於 2024 年 4 月住了 3 晚
Star Service Agent 於 2024年4月16日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

10/10 有夠讚

Ghaith

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awsome
於 2024 年 4 月住了 3 晚
Star Service Agent 於 2024年4月16日回覆
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!

6/10 一般般

Alexander

家庭旅遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Very good location, nice loby, pool, access to the beach. Room is very small, mirrors in the room, bathroom in poor condition; tiles are broken,bath better to be replaced by shower, silicon doesn’t look new, it all need to be renovated...
於 2024 年 4 月住了 4 晚
Erick 於 2024年4月15日回覆
Alexander, we're glad to hear that you appreciated our hotel's prime location, inviting lobby, pool, and beach access. However, we apologize for any disappointment with the size of the room and the condition of the bathroom. Your feedback regarding the need for renovations and improvements will be taken into consideration as we strive to enhance our guests' experiences. Thank you for sharing your thoughts with us.