A short walk from Auditorio Nacional and Paseo de la Reforma, W Mexico City provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to aromatherapy, a facial, or a massage at the onsite spa. Be sure to enjoy Mexican cuisine and more at the two on-site restaurants. In addition to a bar and a health club, guests can connect to free WiFi in public areas.
Located in Polanco, a neighborhood in Mexico City, W Mexico City is in a shopping district and near a metro station. Paseo de la Reforma and Antara Polanco are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
Campos Eliseos 252, Chapultepec, Mexico City, 11560
What's nearby
Chapultepec Park
2 min walk - 0.2 km
Avenida Presidente Masaryk
3 min walk - 0.3 km
Paseo de la Reforma
3 min walk - 0.3 km
Auditorio Nacional
3 min walk - 0.3 km
National Museum of Anthropology
14 min walk - 1.2 km
Getting around
Auditorio Station
8 min walk
Mexico City Fortuna Station
9 min drive
Benito Juarez International Airport (MEX)
29 min drive
Restaurants
Living Room Bar
1 min walk
Cantina La No. 20
2 min walk
Starbucks
1 min walk
Epicentro Mixology Bar
2 min walk
Ricos Tacos
2 min walk
About this property
W Mexico City
Luxury hotel near Paseo de la Reforma
Close to Auditorio Nacional and National Museum of Anthropology, W Mexico City provides a terrace, a garden, and dry cleaning/laundry services. Indulge in aromatherapy, a facial, and a massage at the onsite spa. Be sure to enjoy Mexican cuisine and more at the two on-site restaurants. In addition to a bar and a health club, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
Wedding services, massage treatment rooms, and concierge services
A front-desk safe, luggage storage, and a banquet hall
Guest reviews give top marks for the helpful staff and location
Room features
All 237 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
Recycling and LED light bulbs
Bathrooms with designer toiletries and hair dryers
30-inch TVs with satellite channels
Coffee/tea makers, daily housekeeping, and desks
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 640 for adults and MXN 260 for children
2 restaurants
A bar/lounge
Restaurants on site
Living Room Bar
Things to do
Bicycle rentals
Full-service spa
Health club
Hot tub
Sauna
Steam room
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
9 meeting rooms
Business center
Outdoors
Garden
Terrace
Full-service spa
4 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Facials
Massage
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Stair-free path to entrance
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
More
1 building
25 floors
Ballroom
Banquet hall
Built in 2003
Comprehensive food waste policy
Designated smoking areas
No plastic coffee stirrers
No plastic drinking straws
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy
Room amenities
Bedroom
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
30-inch TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Minibar
More
Air conditioning (climate-controlled)
Desk
Energy-saving switches used
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 640 for adults and MXN 260 for children
Valet parking fee: MXN 90 per night
Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses some solar energy
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is W Mexico City pet-friendly?
Yes, W Mexico City allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 550 per pet, per stay. A cleaning fee of MXN 1350 also applies.
How much does it cost to stay at W Mexico City?
As of 2026/9/3, prices found for a 1-night stay for 2 adults at W Mexico City on 2026/9/14 start from NT$8,181, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for MXN 90 per night.
What time is check-in at W Mexico City?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at W Mexico City?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is W Mexico City located?
Located in Polanco, this luxury hotel is within a 5-minute walk of Chapultepec Park, Paseo de la Reforma, and Auditorio Nacional. National Museum of Anthropology and Antara Polanco are also within 1 mi (2 km). Auditorio Station is 8 minutes by foot and Polanco Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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