I stayed at Viajero for a week in a 12-bed dorm
Overall, it's an amazing hostel - one of the best I've stayed at.
Highlights:
- The building is beautiful - it's one of those 2-storey Latin American buildings with an open courtyard in the middle
- The rooms and showers are clean, the kitchen is usually clean but could do with being checked a bit more often
- It's a great social experience. The open courtyard makes it very easy to hang out and chat to people
- The staff are very helpful and super friendly. A special thanks to the amazing and charming Brenda, who checked up on me each day after I got sick and after I said the A/C in the room was too cold
Lowlights:
- The dorm was too cold because the A/C was set too cold (the staff control it, not the guests). 24° was OK, anything lower than that was too cold
- They tell you the coffee is "free", like it says on the sign outside, but then you discover that you actually have to pay 50 pesos ($2.40) for it during breakfast hours (8am to 11am)
- For sure, I bet this makes great money for the hostel, but for the guests, it's just annoying... The coffee is just basic brew coffee from a big metal urn. It should be free at all hours.
- They need to invest in ceramic cups. They have a limited number of metal cups, but the rest are plastic. This is not good and not safe for drinking hot drinks. E.g. the coffee from the urn is super hot, so it's going to melt the plastic into your drink