Dear Mr. Thomas, Thank you very good for your valuable comments! We are glad to know that your stay was memorable and enjoyed our amazing amenities! Warmest regards, Alma Ramirez Director of Sales and Marketing The Ritz-Carlton, Mexico City

Dear Mr. Patrick, Thank you very much for your valuable comments! Looking forward to welcoming you in the near future, Regards, Alma Ramirez DOSM The Ritz-Carlton, Mexico City

Dear Ms. Stefany,Thank you very good for your valuable comments! We are glad to know that your stay was memorable and enjoyed our amazing amenities! Warmest regards, Alma Ramirez Director of Sales and Marketing The Ritz-Carlton, Mexico City

Dear Mr. Thomas, Thank you very good for your valuable comments! We are glad to know that your stay was memorable and enjoyed our amazing amenities! Warmest regards, Alma Ramirez Director of Sales and Marketing The Ritz-Carlton, Mexico City

Dear Mr. Luis,Thank you very good for your valuable comments! We are glad to know that your stay was memorable and enjoyed our amazing amenities! Warmest regards, Alma Ramirez Director of Sales and Marketing The Ritz-Carlton, Mexico City

Thank you Ali, We are glad to know that you experienced a memorable stay at The Ritz-Carlton, Mexico City and thank you very much for your valuable feedback. We will share your comments to our ladies and gentlemen to continuous extending the finest service we are very proud of. Wishing you a lovely day ahead!Alma Ramirez Director of Sales and Marketing

Thank you dear Helen, We are glad to know that you experienced a memorable stay at The Ritz-Carlton, Mexico City and thank you very much for your valuable feedback. We will share your comments to our ladies and gentlemen to continuous extending the finest service we are very proud of. Wishing you a lovely day ahead!Alma Ramirez Director of Sales and Marketing

Estimado Sr. Omar:Para la familia de Damas y Caballeros de The Ritz-Carlton, Mexico City es muy importante su opinión y su calificación, esperamos darle la bienvenida nuevamente.

Querida Srta. Gloria:Agradecemos sus comentarios y su score, nos gustaria saber mas de su retro alimentación sobre el restaurante y ver de que manera retribuirle esta situación GuestRelations.MEXRZ@ritzcarlton.com

Dear Sang Ji:For us, it is always a pleasure to receive your scores and comments, we hope to welcome you back soon.

Dear Mr. Lawrence:Thank you so much for your feedback and score; this has been helpful for us, and we cannot wait to welcome you back.

Dear Paulina,On behalf of Ladies and Gentleman of The Ritz- Carlton, Mexico City Hotel, allow me to thank you for your review related to your visit and experience at our property.We hope to have the privilege of having you again soon at The Ritz- Carlton, Mexico City!

Thank you Mr. Kalman for your valuable feedback! We are so grateful to know that you have an amazing stay with us and please reach out to us for any upcoming visits to Mexico City

Dear Mr. Rafael:For us, it was a pleasure to welcome you to your new home in Mexico City. For the Ladies and Gentlemen of The Ritz-Carlton, Mexico City this score and feedback is so importantt. Thank you and expecting to welcome you back.

Estimado Sr. Ivan:Para las damas y caballeros de The Ritz-Carlton, Mexico City es muy importante su calificación y comentarios, gracias por darnos la oportunidad de elevar su experiencia y estancia. Esperemos regrese pronto.

Estimado Sr. Cristhian:Lamentamos mucho que su experiencia no haya sido completamente satisfactoria, para nosotros es super importante su comentario y trabajaremos en ello. Esperemos en un futuro nos de la oportunidad de volver a recibirlo.

Dear Mr. Luis:Thank you so much for your excellent score! This is so helpful and meaningful to us. In the future, we hope to welcome you again.

Dear Mr. Jeffrey, we are so sorry your experience hasn't been the best with us; we would love to hear the reason and to allow us to host you again in the future.

Dear Jose, Thank you very much for your comments. We are so glad to hear that you had a great experience. Let us know if we can do anything else for you.We look forward to welcome you

Dear Sheena, Thank you very much for your comments. We are so glad to hear that you had a great experience. Let us know if we can do anything else for you.We look forward to welcome you

Dear Mr. Alberto:I want to apologize on behalf of the ladies and gentlemen of The Ritz-Carlton, Mexico City. Our check-out time is at noon (12:00 pm). Taking down the electricity from your room would never be part of our check-out process. This must have been an electricity failure; we would love to contact you and clarify this incident. We are so sorry.

Dear Mr. Arnaldo, we are sorry, you felt our hotel inconvenient for your needs. One of the pillars of our brand is the privacy and safety of our guest. In a building of 56 floors, what we wanted is for you to feel comfortable and to have the best experience of all.

Dear Mr. Ted:We cannot describe how happy your score and comment make us feel; for The Ritz-Carlton, Mexico City family, your experience feedback is so important. We cannot wait to welcome you back.

Dear Mr. Jeffrey, thank you for sharing your rate with us. For The Ritz-Carlton, Mexico City, it is so important to hear about our ladies and gentlemen's experience. we hope to welcome you back soon.

Dear Miss Maria Elena:We are sorry we did not meet your expectations. For The Ritz-Carlton, Mexico City, it is vital to improve and to hear about your experience; please do not hesitate to contact us and share more about your insight comments.guestrelations.mexrz@ritzcarlton.com

Dear Emiri:Thank you so much for taking the time to give us your score, for us is so important to hear about your experience and to have the opportunity to welcome you back soon.

Dear Raffy:We were delighted to have you. Thank you for taking the time to leave such a lovely message. We hope to welcome you back again.

Estimado Sr. Joaquin, Antes que nada, gracias por tomarse el tiempo para dejarnos saber sus comentarios acerca de su estancia. Valoramos su retroalimentación acerca de nuestro servicio de Valet y nos enfocaremos en esta área para mejorar. Esperamos que esta estancia haya sido placentera y estaremos honrados de que nos pueda volver a visitar en un futuro cercano. Quedo a sus ordenes, Alma Ramirez Director of Sales and Marketing

Estimado Sr. Diego, En nombre de todas las damas y caballeros, le ofrezco nuestro más sicero agradecimiento por tomarse el tiempo de proporcionarnos su retroalimentación sobre su pasada estancia. Nos alegra saber que quedó complacido con nuestras hermosas vistas al parque de Chapultepec, así como con el servicio más fino de nuestras damas y caballeros. Esperamos verlo de regreso muy pronto! Cordialmente, Alma RamirezDirector of Sales and Marketing

We are delighted to know that you enjoyed your stay with us! Thank you for letting us be your home far away from home, we hope to you soon again!

Dear Guest, thank you so much for an amazing score. we hope your stay was memorable and delightful, we hope to welcome you back soon and create indelible memories with you and your loved ones.

Dear Lady Sophia:Thank you so much for taking the time to submit a review, it is so helpful for us to receive your evaluation. This will keep us improving for your future comeback.

Estimado Sr. Bross, Gracias por su hermoso comentario y nos es muy grato saber que cumplimos con sus expectativas de viaje. Esperamos que su visita a Ciudad de México haya sido mejor de lo esperado y deseamos tenerlo pronto de regreso en The Ritz-Carlton, Mexico City. En nombre de todas las damas y caballeros de nuestro bonito hotel, le doy las gracias por tomarse un momento de su tiempo para escribirnos su comentario. Por favor no dude contactarnos para cualquier asistencia en el futuro. Cordialmente Alma Ramirez Director of Sales & Marketing The Ritz-Carlton, Mexico City

Estimado Sr. Alejandro Javier, Muchísimas gracias por su hermoso mensaje, el cual compartiremos con todas nuestras damas y caballeros. Esperamos que su estancia sea la primera de muchas estancias por venir en Ciudad de México. Estaremos encantados de poder recibirlo nuevamente en The Rit-Carlton, Mexico City Le deseo un maravilloso Fin de Semana, Cordialmente, Alma Ramirez, Director of Sales and Marketing The Ritz-Carlton, Mexico City

Thank you, Miss Maritza, for your excellent score. We hope your experience has become memorable.

Dear Adrian,We are delighted that you had a magnificent experience with our legendary service.We expect to keep inspiring your lifes most meaningful journeys and it would be a pleasure to welcome you again soon.

Dear Pamela,We are delighted that you had a magnificent experience with our legendary service.We expect to keep inspiring your lifes most meaningful journeys and it would be a pleasure to welcome you again soon.

Dear Donald,We are delighted that you had a magnificent experience with our legendary service.We expect to keep inspiring your lifes most meaningful journeys and it would be a pleasure to welcome you again soon.

Dear Alejandro,We are delighted that you had a magnificent experience with our legendary service.We expect to keep inspiring your lifes most meaningful journeys and it would be a pleasure to welcome you again soon.

Dear Megan,We are delighted that you had a magnificent experience with our legendary service.We expect to keep inspiring your lifes most meaningful journeys and it would be a pleasure to welcome you again soon.

Querido Gustavo,Estamos encantados de que haya tenido una magnífica experiencia con nuestro legendario servicio.Esperamos seguir inspirando los viajes más significativos de su vida y será un placer recibirlo nuevamente.

Dear Edgaras, We are glad you had a delightful time with us and thank you very much for your honest feedback, our main priority is for you to experience the most meaningful memories with us, so we are going to consider it to make your next stay unforgettable. Warm regards,

Querido Maximiliano,Gracias por su honesta retroalimentación, nuestra prioridad es que usted experimente los recuerdos más significativos con nosotros; así que tomaremos esta inquietud con mucha seriedad.

Dear Aalia,We are delighted that you had a magnificent experience with our legendary service.We expect to keep inspiring your lifes most meaningful journeys and it would be a pleasure to welcome you again soon.

Querido Alejandro Javier,Estamos encantados de que haya tenido una magnífica experiencia con nuestro legendario servicio.Esperamos seguir inspirando los viajes más significativos de su vida y será un placer recibirlo nuevamente.

Dear Ali,We are delighted that you had a magnificent experience with our legendary service.We expect to keep inspiring your lifes most meaningful journeys and it would be a pleasure to welcome you again soon.

Dear Monti,We are delighted that you had a great experience with our legendary service.We expect to keep inspiring your lifes most meaningful journeys and it would be a pleasure to welcome you again soon.

Dear Torgeir,We are delighted that you had a magnificent experience with our legendary service.We expect to keep inspiring your lifes most meaningful journeys and it would be a pleasure to welcome you again soon.

Dear Anh,We are delighted that you had a magnificent experience with our legendary service.We expect to keep inspiring your lifes most meaningful journeys and it would be a pleasure to welcome you again soon.