The receptionist and the manager tried to give us a different room from the one we paid for and booked originally without any explanation. Their service was very rude, unprofessional and horrible. Do not book this place if you want to have a nice and proper check in experience.
Mario Leonel
於 2025 年 3 月住了 2 晚
10/10 有夠讚
FEDERICO
2025 年 3 月 20 日
FEDERICO
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Angeles
2025 年 3 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
Angeles
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Sarah
家庭旅遊, 親子旅遊
2025 年 3 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was helpful and friendly. We loved everything about this hotel!
Sarah
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Manon
2025 年 3 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Manon
於 2025 年 3 月住了 1 晚
6/10 一般般
Keith
2025 年 3 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Expensive, not great value.
The room was spacious, clean with a separate kitchen and a comfortable bed. Relatively quiet except except noises carried up the stairs from the rooms below(noisy children). Breakfast was meager and barely adequate portions. We were willing to a higher price for this hotel anticipating a good breakfast. Be prepared to check out promptly by 11:00 or you will have staff knocking on your door every 5 to 10 minutes. Good location.
Keith
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Francisco
2025 年 3 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice room, clean and the staff was super nice.
Francisco
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Alan
2025 年 3 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Alan
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Sarah
2025 年 2 月 16 日
喜歡:整潔度
不喜歡:員工素質
Sarah
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Robert
2025 年 2 月 15 日
Robert
於 2025 年 2 月住了 5 晚
2/10 很糟糕
pamela
2025 年 2 月 7 日
pamela
於 2025 年 1 月住了 5 晚
10/10 有夠讚
Donald
家庭旅遊
2025 年 1 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is the third time we have stayed at the Hotel It is in a great safe residential area close to embassies. The manager, Mabel is extremely helpful with advice and taking care of the clients. Several reasonable small restaurants close by.
Donald
於 2025 年 1 月住了 3 晚
4/10 不太好
Antonio
親子旅遊
2025 年 1 月 2 日
喜歡:住宿環境和硬體
When I arrived my room was not ready, and receptionist couldn’t find my reservation so she called her supervisor. It took a long time for them to find it, the receptionist did her best to get room ready. Their advertising showed a complimentary bottle of wine, I reminded night staff but she said “she will talk to supervisor and let me know in the morning “ nobody said anything next day and nothing was given to me or even a “ sorry “ about this. This hotel definitely needs to improve a lot if they want to have more people staying at their place
Antonio
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Paul
家庭旅遊
2024 年 11 月 27 日
喜歡:住宿環境和硬體和客房舒適度
An unpretentious property offering comfortable accomodation, friendly and responsive staff, breakfast of the guests choice. The place is immaculate.
Paul
於 2024 年 11 月住了 5 晚
6/10 一般般
Lochana
團體旅遊
2024 年 9 月 25 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The staff are incredibly friendly here.
That being said, there were a few things that I felt were not up to par given the price for this property:
- water pressure in the shower was non-existent, and hot water was inconsistent
- the TV remote batteries were dead, so we had to swap out batteries in order to control the box
- property seems a bit old, so even though it was clean, it still felt a bit dirty
Lochana
於 2024 年 9 月住了 3 晚
8/10 不錯哦
Emmarilis
情侶出遊
2024 年 8 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
This quaint hotel was located in the Condesa neighborhood about 25 minutes from Palacio de Bellas Artes (without traffic). It is within walking distance to Chapultepec Castle. It was easy to grab an Uber. The room was spacious and nicely decorated. The hot water however was a bit fidgety and would get cold after a few minutes. Other than that the room was okay. We did not get the of wine that should have been included. Breakfast was filling, they offered fruit, tea/coffee, toast and your choice of omelette and hot cakes. The was staff was very nice and attentive.
Emmarilis
於 2024 年 8 月住了 4 晚
2/10 很糟糕
Jesús Emilio
2024 年 8 月 10 日
Jesús Emilio
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Donald
情侶出遊
2024 年 3 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well located in Condesa walking distance to Chapultepec Park and Russian Consulate. Excellent breakfast included. Mabel was great assisting us in getting taxis and upgrading our room