Stara Hamburgo

Property class: 5 and above

Choose dates to view prices

Located close to Museo de Cera and Angel of Independence Monument, Stara Hamburgo provides a free daily manager's reception, a rooftop terrace, and an art gallery on site. Treat yourself to a hot stone massage, a body wrap, or a body treatment at the onsite spa. The on-site international cuisine bistro, Luna Bistro, offers breakfast, lunch, and dinner. In addition to designer stores on site and 2 coffee shops/cafes, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

View all photos for Deluxe Suite

Room

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for EXECUTIVE SUITE

Room

EXECUTIVE SUITE

  • 592 sq ft
  • Sleeps 3

View all photos for STARA SUITE

Room

STARA SUITE

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • Sleeps 3

View all photos for TERRACE SUITE

Room

TERRACE SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 602 sq ft
  • Sleeps 3

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About the neighborhood

Located in Reforma, a neighborhood in Mexico City, Stara Hamburgo is near the airport and near a metro station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Alameda Central and Chapultepec Park. Looking to enjoy an event or a game while in town? See what's going on at Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
Map
Hamburgo No. 32, Col. Juárez, Mexico City, 06600

What's nearby

  • A statue of an angel with wings on a rooftop.
    Avenida Insurgentes
    1 min walk - 0.1 km
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    3 min walk - 0.3 km
  • A monument with a golden figure, surrounded by modern buildings and purple flowering trees.
    Angel of Independence Monument
    12 min walk - 1.0 km
  • Reforma 222
    2 min walk - 0.2 km
  • Museo de Cera
    5 min walk - 0.5 km

Getting around

  • Mexico City Buenavista Station
    9 min drive
  • Insurgentes Station
    9 min walk
  • Benito Juarez International Airport (MEX)
    25 min drive

Restaurants

  • El Bajío
    2 min walk
  • Pandora Rooftop
    2 min walk
  • Petit Roquefort
    3 min walk
  • Starbucks
    2 min walk
  • Expresso café
    2 min walk

About this property

Stara Hamburgo

  • Luxury boutique hotel near Paseo de la Reforma
  • Located close to Museo de Cera and Angel of Independence Monument, Stara Hamburgo provides a free daily manager's reception, a rooftop terrace, and an art gallery on site. Treat yourself to a hot stone massage, a body wrap, or a body treatment at the onsite spa. The on-site international cuisine bistro, Luna Bistro, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with designer stores on site and 2 coffee shops/cafes.
  • Other perks include:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
    • Express check-out, a gift shop, and tour/ticket assistance
  • Room features
  • All 60 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
  • Other amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
    • Bathrooms with designer toiletries and showers
    • 50-inch Smart TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and ceiling fans

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

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Frequently asked questions

Is Stara Hamburgo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Stara Hamburgo?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Stara Hamburgo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Stara Hamburgo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Stara Hamburgo located?

Located in Reforma, this luxury hotel is within a 5-minute walk of Paseo de la Reforma and Museo de Cera. Angel of Independence Monument and Alameda Central are also within 1 mi (2 km). Insurgentes Station is 9 minutes by foot and Cuauhtemoc Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Stara Hamburgo Reviews

9.0

Wonderful

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 140 out of 201 reviews
Rating 8 - Good. 37 out of 201 reviews
Rating 6 - Okay. 13 out of 201 reviews
Rating 4 - Poor. 4 out of 201 reviews
Rating 2 - Terrible. 7 out of 201 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a great stay overall.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is a stunning boutique hotel in the middle of Zona Rosa - we loved everything about it !
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Nice place. Comfortable and with great location.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed my stay. The hotel is in a great location and there are some great dining options within walking distance nearby. The staff was really helpful and I recommend this hotel for solo travellers.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
great hotel and great location. Staff was great, welcomed us and helped us with all of our bags as soon we got there. Very clean and quite hotel I will definitely be staying at this hotel again. Good neighborhood As well, lots of places to go eat around the corner.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing and charming property. Great service
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Excellent service, super clean and everyone was great!!
Stayed 5 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a very pleasant stay. The property and room was sparkling clean and confortable. They have excellent customer service.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are modern and perfectly appointed. We were welcomed with a note and chocolate truffles. It’s an beautiful hotel.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great room. Super comfy beds. Top clean, modern - gave us a welcome note and cookies 😍
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
nice spot, not far from some of my favorite places to eat in cdmx. clean. staff was friendly and helpful. the feel was a little stiff but the price was great so no complaints.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

High quality, beyond expectations!

This hotel really exceeded expectations. The room was huge, high-end quality and comfort - great terrace and I used the gym as well. The staff was incredibly accommodating. I hope to stay here on a future visit and it may become my go-to hotel in Roma Norte. I wish I stayed more nights here! Thank you for a lovely stay.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very modern concept under a classic construction. The restaurant menu at the roof top is a bit limited in terms of food options
Stayed 4 nights in May 2023
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Not as clean as expected, can be improved. Ripped towels.
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The hotel was overall fine but the air conditioning unit is loud and don’t forget to bring a toothbrush or they will charge you for it. The concierge should clarify the cost before sending to room as I’ve never been charged for a toothbrush in any hotel I have stayed. The breakfast was ok but nothing special. Probably won’t return as there are so many other places to stay in Mexico City. The location is great .
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Facilities were okay, communication with the staff was confusing: they had no idea of the reservation and then, they offered late check out on arrival and then refused to offer it, so I had to change plans which was unfortunate
Stayed 1 night in Nov 2022
Verified review

4/10 Poor

Disliked: Cleanliness
The room was not clean.
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Some details... AC !

I really missed Air Conditioning... the room got very hot at night so I had to open the windows but noise was very uncomfortable... so
Stayed 3 nights in Nov 2022
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Check in was complex. was asked to sign a three page contract in Spanish. Check ou was not good either. I had to insist to receive proof that i was being reimbursed for the deposit and to be given a proper invoice.
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, communication
Charged for 3 person but didn’t prep room for 3 (glasses, towels, coffee, water, coffee pods and cups…). Never cleaned the floor in living room. Had to leave a note to request clean glasses after asking twice I’m person. Beds were smaller than described. Welcoming letterhead said Deluxe suite w hen I booked Executive suite… I could go on. Concierge was very friendly and Shay’s willing to assist.
Stayed 4 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Unfortunately our stay was not the best. Phone did now work. The AC did not work. They had this control that monitor everything with no instructions. No Menus in the room . Everytime we needed something we had to go down. They even left the food in refrigerator from prior stay. So disappointed.
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Part time front desk

This was my second time staying at this property. I like its style and comfort and above all I love the location. The complaint I have was that its front desk is only staffed part time. I'm not sure if it's Low season but the hotel was deserted. Other than the Porter there were days I didn't see another soul. I had an issue with the tablet that comes with every room. It helps you control TV, lights, fan, etc. It stopped working and I couldn't get fan to work. But there was no one at front desk to help me. The room was hot because there's no central air conditioning. There is a cooling unit that does a decent job cooling the room but it's not central air. Tip: if you arrive really late or need to check out very early call ahead so you don't end up without someone at the front desk. The property is closed doors at night but just knock and the Porter will let you in. Overall I would recommend this hotel and would stay here again so long as they have sales. Regular price is a bit high.
Bathroom sink
Bathroom shower
Great water pressure
Bedroom comfy bed
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Es un hotel muy bonito y propicio para el descanso. El check in fue lento y confuso.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel boutique muy bien ubicado.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Estuvo genial , sin ningún contratiempo y tuve toda la atención necesaria de la administración , para disfrutar nuestra estancia, por supuesto regresaría !!
Stayed 2 nights in Jul 2023