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LaiLa Hotel CDMX

4.0 star property
Travelers find a peaceful rooftop retreat in Mexico City's vibrant center, with authentic cuisine just steps from iconic landmarks like Diana the Huntress Fountain

Choose dates to view prices

LaiLa Hotel CDMX offers an upscale sanctuary in downtown Mexico City. Guests enjoy authentic Mexican dishes at La Terraza, unwind on the sunny terrace, and appreciate reliable high-speed WiFi. Attentive staff and a strategic location consistently earn praise from visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is NT$2,867
NT$3,426 total
includes taxes & fees
Jul 3 - Jul 4

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(50 reviews)
  • City view
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | LCD TV, books

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)
  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Reforma, a neighborhood in Mexico City, LaiLa Hotel CDMX is in the entertainment district and near a boardwalk/promenade. Paseo de la Reforma and Diana the Huntress Fountain are notable landmarks, and travelers looking to shop may want to visit Plaza Carso Shopping Center. Looking to enjoy an event or a game? See what's going on at Arena México or Auditorio Nacional. Visit our Mexico City travel guide
Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    2 min walk - 0.2 km
  • Diana Cazadora Fountain - Mexico City
    Diana the Huntress Fountain
    2 min walk - 0.2 km
  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    7 min walk - 0.6 km
  • Chapultepec Park
    Chapultepec Park
    14 min walk - 1.2 km
  • U.S. Embassy
    9 min walk - 0.8 km

Getting around

  • Sevilla Station
    8 min walk
  • Mexico City Fortuna Station
    9 min drive
  • Benito Juarez International Airport (MEX)
    21 min drive

Restaurants

  • Starbucks
    1 min walk
  • La Guanajuatense
    1 min walk
  • Salón Ríos
    1 min walk
  • Sede Café Río Lerma
    1 min walk
  • Peltre Lonchería
    2 min walk

About this property

LaiLa Hotel CDMX

  • Upscale hotel near Paseo de la Reforma
  • Located close to Diana the Huntress Fountain and Angel of Independence Monument, LaiLa Hotel CDMX provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • A roundtrip airport shuttle (surcharge), a porter/bellhop, and coworking spaces
    • Luggage storage, books, and multilingual staff
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 167 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Childcare services and free infant beds
    • Bathrooms with designer toiletries and showers
    • LCD TVs with cable channels
    • Wardrobes/closets, LED light bulbs, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 290 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is LaiLa Hotel CDMX pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at LaiLa Hotel CDMX?

As of 2026/6/20, prices found for a 1-night stay for 2 adults at LaiLa Hotel CDMX on 2026/7/3 start from NT$2,867, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at LaiLa Hotel CDMX?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at LaiLa Hotel CDMX?

Check-out is at 1 PM.

Does LaiLa Hotel CDMX provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–9:00 PM on request. A fee of MXN 1000 per vehicle applies.

Where is LaiLa Hotel CDMX located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. Angel of Independence Monument and Chapultepec Park are also within 1 mi (2 km). Sevilla Station is 8 minutes by foot and Chapultepec Station is 13 minutes.

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Reviews

LaiLa Hotel CDMX Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1067 out of 1526 reviews
Rating 8 - Good. 286 out of 1526 reviews
Rating 6 - Okay. 88 out of 1526 reviews
Rating 4 - Poor. 39 out of 1526 reviews
Rating 2 - Terrible. 46 out of 1526 reviews

Reviews

Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing & friendly staff from check-in, to Breakfast and check-out!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very comfortable no complaints
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it clean and very helpful! Perfect customer service!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, and well maintained. Same with the room. The air conditioner worked great for the hot weather. The area is very nice and safe to walk at night.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staying was satisfying, room clean and comfortable and great space for resting. Room service and lobby service excellent…!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tsuneki Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and walking distance to every important place on Reforma. This will be my go-to hotel for business reasons and leisure from here on, my son loved the place.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Li

Liked: Cleanliness, staff & service
Clean, friendly staff, convenient location
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, courteous professional helpful staff, clean rooms, tasty buffet style breakfast.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will absolutely be staying here again. Close to many sites, friendly staff, and yes there are many bars in the area - which is great!
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, staff very kind, location was perfect, close to restaurants and places of interest, breakfast was good. Very safe area and the room was comfortable and very clean. Totally recommend the hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yanelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is incredibly kind and helpful. The facilities are more than adequate for a comfortable stay. Considering the price, the value for money is really good. I would definitely recommend it.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, very clean room and amazing service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness
Always love staying here since its location is so convenient. The staff is nice, the rooms could use some remodeling but overall it is a good hotel option for the price
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
I enjoyed staying at Laila hotel. The rooms are nice and clean. They clean the room for you everyday during your stay. It’s also in a good location. Restaurants and stores are in walking distance and the staff are friendly.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Everything was great! Staff was friendly, check in was fast and easy! Great location to everything.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Amelys

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!! 1000% recommended. Everyone was excellent and treated us very well.Super central location and everything is close by
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location! Nice hotel at a reasonable price. A lot of places were walkable. I would definitely stay there again.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
The staff were nice. The facilities were ok, but maybe a bit basic.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent room and service, staff was great just quick letdown its you dont get free breakfast if you book through expedia :/
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bryan J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laila is centrally located, I felt very safe in the surroundings and personnel was super kind and attentive.
Stayed 5 nights in Sep 2025