honestly i would like to keep this a secrete, but it was so much more then i imagined. the staff, the service, the food. the hotel is like a boutique hotel. the room was small compared to what texas is used to but the staff and the hotel were 5 star. I would definately stay again. there was a 24 hour cafe open at the entrance of the hotel. I dont know if this is all the time or if it was part of the VIP package that we got with expedia but most of the food was included, as was breakfast. The staff was super friendly, spoke english. were eager to assist in what ever they could. The room was clean. The beds were firm and not lumpy, which is my preferance. the bedding was crisp, white, and clean. The towels were clean and white. The hotel provided shampoo, conditioner, bodywash, body lotion. I did not use them, but the staff even provided some guest with umbrellas. they did not have bicycles on hand, but i heard the concierge assisting another visitor with finding some. Honestly, this hotel stay made this trip incredible. It is exactly where we wanted to be , near the zocalo. 2 or 3 blocks away. the street to get to the zocalo reminded me of a new york street. the Palacio of Bellas artes was 2-3 blocks aways as well. This trip was enjoyed by a group of 12 ages 75 to 24.