We were in CDMX for 12 days, 2 nights at The Grand Hotel, beautiful hotel with impeccable service, seven nights at the Hyatt Regency Mexico City in Polanco and three nights at the Historico Central Hotel.
WOW, what an amazing experience, the only thing we regret from this trip is not staying at this hotel for the whole 12 days, their service was 20 out of 10, everybody made us feel so welcome and truly like they were happy and excited to have us there.
Ulysses, our bellboy, and Natalie who cleaned our room, what amazing human beings, They went out of the way to make sure we were take care of. If management reads this, please, take care of these people, they are what makes your hotel one of the best.
Location: 20 out of 10
Service: 20 out of 10
Cleanliness: 20 out of ten
Price: 19 out of ten : )
Ulysses and Natalie: 100 out of 10