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Casa Ofelia

4.0 star property
Hotel with a rooftop terrace, 8-minute walk to Paseo de la Reforma

Choose dates to view prices

Photo gallery for Casa Ofelia

Exterior
Deluxe Suite | Premium bedding, minibar, free WiFi, bed sheets
Property entrance
Sundeck
Deluxe Suite | Premium bedding, minibar, free WiFi, bed sheets
Near Avenida Presidente Masaryk, Casa Ofelia offers an inviting atmosphere with a rooftop terrace, coffee shop/cafe, and restaurant. With in-room WiFi and helpful staff praised by previous guests for their exceptional service and location.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room

Comfort Room | Premium bedding, minibar, free WiFi, bed sheets

Comfort Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Air conditioning
Smart TV
Premium bedding
Rainfall showerhead
Private bathroom
Designer toiletries
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room

Queen Room | Premium bedding, minibar, free WiFi, bed sheets

Queen Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Rainfall showerhead
Private bathroom
Designer toiletries
Hair dryer
Local meal delivery service
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

King Room | Premium bedding, minibar, free WiFi, bed sheets

King Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Rainfall showerhead
Private bathroom
Designer toiletries
Hair dryer
Local meal delivery service
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite

Classic Suite | Premium bedding, minibar, free WiFi, bed sheets

Classic Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Air conditioning
Smart TV
Premium bedding
Rainfall showerhead
Private bathroom
Designer toiletries
Hair dryer
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, free WiFi, bed sheets

Deluxe Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Rainfall showerhead
Private bathroom
Designer toiletries
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, minibar, free WiFi, bed sheets

Master Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Air conditioning
Smart TV
Premium bedding
Rainfall showerhead
Private bathroom
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
129 Anatole France Polanco III Sección, Mexico City, CDMX, 11550

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Antara Polanco - 10 min walk - 0.9 km
  • Auditorio Nacional - 12 min walk - 1.0 km
  • Parque Zoologico de Chapultepec - 13 min walk - 1.2 km
  • Angel of Independence Monument - 12 min drive - 4.2 km

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Polanco Station - 9 min walk
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪La Casa del Pastor - ‬2 min walk
  • ‪Klein’s - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Matisse - ‬1 min walk
  • ‪Niddo café - ‬1 min walk

About this property

Casa Ofelia

Upscale hotel near Paseo de la Reforma
Close to Antara Polanco and Auditorio Nacional, Casa Ofelia provides a rooftop terrace, a coffee shop/cafe, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Local meal delivery service, smoke-free premises, and outdoor furniture
  • Luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Casa Ofelia boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch Smart TVs with cable channels
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Niddo Cafè

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Meal delivery service
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children 11 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Casa Ofelia Hotel
Casa Ofelia Mexico City
Casa Ofelia Hotel Mexico City

Frequently asked questions

Is Casa Ofelia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Ofelia?

This property doesn't offer parking.

What time is check-in at Casa Ofelia?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Ofelia?

Check-out is at 11:00 AM.

Where is Casa Ofelia located?

Located in Polanco, this hotel is within a 10-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Chapultepec Park and Antara Polanco are also within 15 minutes. Polanco Station is 9 minutes by foot and Auditorio Station is 18 minutes.

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Reviews

Casa Ofelia Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 112 out of 146 reviews
Rating 8 - Good. 15 out of 146 reviews
Rating 6 - Okay. 10 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 5 out of 146 reviews

Reviews

10/10 Excellent

Claudia E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. We loved the hotel, is a small unique and beautiful place with a nice coffee house next door. The best coffee we had in our stay. Absolutely we will come back again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 1 night in Aug 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely. The rooftop had a coffee station and snacks available which was nice to enjoy while working. 10/10 recommend. :)
Stayed 4 nights in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Loved this hotel. Very comfortable, safe. Great neighborhood. So many restaurants and parks in both directions.
Stayed 6 nights in May 2025

10/10 Excellent

Mina

Liked: Cleanliness, amenities, property conditions & facilities
The staff members were very nice and we had a great experience there!!!! The location is amazing and there are so many nice restaurants in the neighborhood.
Stayed 3 nights in May 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great, just 2 things we didn't like: - The bathroom ridiculous small - We didn't like the bed (this is personal)
Stayed 4 nights in May 2025

10/10 Excellent

Erika Perez Grovas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 1 night in Apr 2025

10/10 Excellent

filipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet street and good restaurants around.
Stayed 3 nights in May 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Polanco

Perfect spot in Polanco. Hotel is located near restaurants and stores and has the perfect atmosphere.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay in a great neighborhood. first time ataying in polanco, will be back
Stayed 2 nights in May 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful boutique hotel with tons of restaurants within 5 minutes walking, and in the heart of Polanco. The staff are very helpful, and the rooms are really nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to enjoy and rest in one of the best locations in Mexico City
Stayed 5 nights in Jan 2024

10/10 Excellent

Harry

Liked: Amenities
Very stylish with excellent staff.
Stayed 4 nights in Feb 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is lovely. Great location and very nice to have the coffee shop right near.
Stayed 5 nights in Feb 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden quiet gem in Polanco

Great location and wonderful space. Vey walkable and safe.
Stayed 3 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and great price. Only issue was hotel water.
Stayed 1 night in Feb 2024

10/10 Excellent

fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would book again

Amazing location. Great place! My room had no AC so it was a bit warm at night
Stayed 4 nights in Feb 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property! Nice and modern with an organic flare. The manager was very attentive and compliant. The room was very clean, and nice. I would come back for sure.
Stayed 1 night in Jul 2024

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
More light in the bathroom and another mirror maybe in the room
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I usually stay at the Presidente Intercontinental when I travel to Mexico on business but because I booked my trip last minute the cost per night was ridiculous as were all the other business traveler hotels. This was completely different, small property on a quiet and safe street. Nice cafe next door, friendly and accommodating manager/owner.. not all rooms have desks but they offered to bring one to my room… a lot of restaurants within walking distance.. I thought it was a nice change and will be back…
Stayed 2 nights in Feb 2024

8/10 Good

Ze

Liked: Cleanliness, room comfort

Rather than saying a hotel, it is an airbnb

Rather than saying it is a hotel, an airbnb is more appropriate. There is no front desk to check in, only a 24-hour security guard who speaks only Spanish. Due to weather reasons, the flight was canceled. I checked in on the second day of the reservation and I left a message to the property manager beforehand. Even so, upon arrival, the entire building was without water and electricity, and the door battery was dead, making it impossible to open the door. The next day, they encountered a circuit problem in the building and the Wi-Fi did not work. The room did not have the air conditioner, so I contacted the property manager and she sent a heater. At the same time, the property manager cannot respond to guest needs in a timely manner like the hotel front desk. Everything els is good like location.
Stayed 3 nights in Jan 2024

4/10 Poor

YUER

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
My experience at Casa Ofelia in Jan 2023 was quite disappointing overall. My flight to CDMX was cancelled 2 days prior to my departure and I had to arrive a day later, so I wanted to reach out and let the hotel know about my late arrival. However both Expedia and myself had a very hard time getting in touch with people in charge. The hotel manager never picked up the phone, and the front desk staff barely spoke any English and was unable to assist. This made me very nervous about my approval. Luckily when I got to the hotel the front desk staff was able to check me in at least. However my suite was way smaller than what’s shown in the pictures. And it wasn’t even a suite - no separate living/bedroom area and it’s smaller than most of the hotel “rooms” I’ve stayed in. One of the shower towels had a huge dark stain on it. And during my stay the hotel manager finally responded to me and offered to refund my first night charge - which I thought was a nice gesture. However it’s now been one whole month since the manager first promised me that and after numerous follow-ups I still haven’t got the refund. The manager kept making excuses and blaming their system saying the refund process takes a long time. At this point I’ve just accepted that my refund would never come. I guess the only good things I’ve enjoyed with this property were the location and the cafe. The hotel itself was quite a let-down.
Stayed 2 nights in Jan 2024

10/10 Excellent

Luis Eduardo Fernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located boutique hotel in the heart of Polanco (Polanquito). Normally when I’m in the city I stay with friends but this time opted to find my own accommodation and this property did not disappoint. There are plenty of dining options in the immediate vicinity(within a couple hundred feet walking distance) including the well known Niddo Café which is part of the property and immediately downstairs. Very quiet and safe area with good police presence safeguarding locals and tourists as well. The staff was extremely friendly and accommodating at all times — all the way from the front desk manager(Arturo, who’s a gem of a person, always smiling and happy to help with anything), to the housekeeping team, and security guards. Overall had a phenomenal stay with a few minimal observations, remarks and comments that I will share directly with the management team of the property.
Stayed 5 nights in Oct 2025

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, very clean and excellent location.
Stayed 3 nights in Oct 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for a boutique hotel, could improve look and cleaning. Overall nice experience and staff was awesome
Stayed 4 nights in Oct 2025