Casa Hedera

3.5 star property
This boutique hotel combines artistic design with a peaceful ambiance near Mexico City's famous boulevard, perfect for relaxation and productivity.

Choose dates to view prices

Casa Hedera, near Paseo de la Reforma, offers a quiet city escape. Enjoy massage services, continental breakfast on the sunny terrace, and high-speed WiFi in coworking areas. Staff receive consistently positive reviews from guests.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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About this property

Casa Hedera

  • Hotel near Paseo de la Reforma
  • Close to Antara Polanco, Casa Hedera provides free continental breakfast, a free daily manager's reception, and a terrace. Treat yourself to a sports massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • Other perks include:
    • Free self parking and valet parking
    • Airport pick-up service (surcharge), a porter/bellhop, and coffee/tea in the lobby
    • Multilingual staff, a front-desk safe, and wedding services
  • Room features
  • All guestrooms at Casa Hedera feature comforts such as free international calls and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
  • Extra amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
    • Bathrooms with showers and hair dryers
    • 42-inch Smart TVs with Netflix, streaming services, and digital channels
    • Daily housekeeping, electrical adapters/chargers, and phones

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 1 per vehicle (maximum occupancy 3)
  • Late check-in fee for check-in between 6:00 AM and 1:30 PM
  • Hosted evening meal: USD 60

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number ASG181113QL3

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Casa Hedera pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Casa Hedera?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 6:00 AM–1:30 PM for a fee.

What time is check-out at Casa Hedera?

Check-out is at noon.

Does Casa Hedera provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 1 per vehicle applies.

Where is Casa Hedera located?

Located in Miguel Hidalgo, this hotel is within a 15-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Antara Polanco and Chapultepec Park are also within 1 mi (2 km). Polanco Station is 29 minutes by foot and Auditorio Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.8

Cleanliness

8.8

Amenities

7.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

10/10 Excellent

Hector Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5-star Hotel Boutique. Best location in Mexico City and outstanding service from all the staff. I will definitely recommend this place and visit again in my next trip to Mexico City
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Teresa

Disliked: Staff & service
No me han respondido de mi factura. Había una cucaracha en el baño y la limpieza diaria no fue buena
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mayor atención a sus redes sociales

Buen y agradable lugar, perfecto para viajes de negocios. Como recomendación deberían atender mejor sus redes sociales (no están actualizadas) y no anunciar servicios que no cumplen (como ir al aeropuerto por los huéspedes, me quedé dos días esperando una llamada para confirmar y al final tuve que usar el taxi del aeropuerto).
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

geoffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked the hotel and the hotel was closed! Like literally close. I spent 1 hour outside the location waiting to someone to come out. Even the Police came since they where passing by. Trying to get a refund now! Don’t book! They might be bankrupt and just collect funds before announcing it.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Fernando Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Me encantó el lugar. Estaba muy accesible , silencioso y cómodo
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022