2/10 很糟糕
Guadalupe
家庭旅遊
2024年6月2日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
So far this hotel has been the worst we have stayed in during this trip to Mexico City. The worst part was what seem to be bedbugs, I took photos of the bites on my child and my husband. They were also infested in mosquitoes and it was burning hot. We asked for a fan and they said there were none available and that they would put us on a waiting list. However, we never got a call letting us know there was a fan available. They were also infested in roaches, when we came back from dinner and turned on the lights, we noticed there were cockroaches in our bed. Mexico City is a beautiful city. However, if you’re coming to town, please do not stay in this hotel. I am opening a report with Expedia because this has been the only time that we have been bit by insects, and I hope this matter is resolved.
Guadalupe
於 2024 年 5 月住了 4 晚