「This is the 4th year that I have stayed in a Les Etincelles hotel and based on this experience it will be the last. On arrival the room type that I had booked had been changed- significantly smaller bed, different bathroom- plus lipstick stained glasses, no plug for the bathroom sink, a shower curtain that was not connected to the wall and kept falling down and robes and slippers missing. Not what I expect from a 4* hotel. I attempted to resolve this with both the hotel directly and with...
「This is the 4th year that I have stayed in a Les Etincelles hotel and based on this experience it will be the last. On arrival the room type that I had booked had been changed- significantly smaller bed, different bathroom- plus lipstick stained glasses, no plug for the bathroom sink, a shower curtain that was not connected to the wall and kept falling down and robes and slippers missing. Not what I expect from a 4* hotel. I attempted to resolve this with both the hotel directly and with...
Anna