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"The hotel has such a great relaxing vibe. It is a bit away from all the action which is a good thing because it can get noisy and busy in the heart of Merida. It is less than a 10 minute walk to the heart of the city and you can’t beat the pool area, dining area, and lovely lobby. "

"Great location. But certain parts of the property were a bit outdated. The staff were very kind and attentive. "

"Excellent location, service, and cleanliness. Strongly recommended. "

"Great business class hotel!"

"Breakfast and dinner buffet was excellent. Morning fresh juices, and variety was plenty to satisfy our appetite. It is an older building and the hotel is kept in a good condition and clean. Will definitely chose it again."

"The room temp was set by the hotel and could not be changed. So, I felt that the room was too warm for the Yucatan. And the water in the shower would not get warm"

"A/C not working properly and makes a lot of noise , sliding door of the shower not working properly, mattress had a red stain, I think they should take care more and have better maintenance, the location is perfect but the building is old and with a lack of good maintenance "

"The hotel was perfect location and generally clean and comfortable. My only issue was that on the first night we did not have water. We informed the front desk and she was not helpful and asked to try again in 30 mins. "

"a top notch location for a holiday with great staff "