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voco Hotel Napoleon Memphis by IHG

4.0 star property
Hotel with a restaurant, a short walk to Beale Street

Choose dates to view prices

Photo gallery for voco Hotel Napoleon Memphis by IHG

Breakfast area
Lobby
Restaurant
Lobby
Front of property
Experience the vibrant energy of downtown Memphis at Hotel Napoleon. Savor a cup of coffee in the on-site cafe, then unwind near the cozy lobby fireplace or get energized at the gym. The friendly staff and top-rated amenities like free WiFi have left guests feeling welcome.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Room options

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About the neighborhood

Located in Downtown Memphis, a neighborhood in Memphis, Hotel Napoleon Memphis is in the entertainment district. National Civil Rights Museum is a notable landmark and some of the area's popular attractions include Memphis Zoo and Graceland. Looking to enjoy an event or a game? See what's going on at FedExForum or Bass Pro Shops at the Pyramid.
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Map
179 Madison Ave, Memphis, TN, 38103

What's nearby

  • AutoZone Park - 2 min walk - 0.2 km
  • Peabody Ducks - 5 min walk - 0.4 km
  • Beale Street - 6 min walk - 0.6 km
  • FedExForum - 8 min walk - 0.7 km
  • Bass Pro Shops at the Pyramid - 18 min walk - 1.5 km

Getting around

  • Memphis Central Station - 6 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪Charlie Vergos' Rendezvous - ‬3 min walk
  • ‪Huey's Restaurant - ‬4 min walk
  • ‪Crazy Gander Coffee Company - ‬1 min walk
  • ‪Flight Restaurant and Wine Bar - ‬5 min walk
  • ‪Peabody Corner Bar - ‬4 min walk

About this property

voco Hotel Napoleon Memphis by IHG

Upscale hotel near Beale Street
Close to FedExForum and National Civil Rights Museum, Hotel Napoleon Memphis provides a coffee shop/cafe, a fireplace in the lobby, and a bar. Be sure to enjoy a meal at Archives, the on-site bistro. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • Self parking (surcharge), a vending machine, and smoke-free premises
  • A computer station, an elevator, and a 24-hour front desk
  • Luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 58 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with rainfall showers and tubs or showers
  • 52-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 17 per day)
  • Covered self parking on site (USD 17 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Frequently asked questions

Is Hotel Napoleon Memphis pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 100.00 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Napoleon Memphis?

Self parking is available for USD 17.00 per day.

What time is check-in at Hotel Napoleon Memphis?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Napoleon Memphis?

Check-out is at 11 AM.

Where is Hotel Napoleon Memphis located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of AutoZone Park and Beale Street. FedExForum and National Civil Rights Museum are also within 1 mi (2 km). Memphis Central Station is 22 minutes by foot.

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voco Hotel Napoleon Memphis by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 945 reviews
Rating 8 - Good. 267 out of 945 reviews
Rating 6 - Okay. 95 out of 945 reviews
Rating 4 - Poor. 50 out of 945 reviews
Rating 2 - Terrible. 25 out of 945 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rebecca M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. The room was clean and nicely decorated. The location of the hotel was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel super clean & a very accommodating staff :)))) Would definitely return again !!! Karen from Canada 🇨🇦
Stayed 2 nights in Aug 2025

10/10 Excellent

Jamelia Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely outstanding hotel service and location. At all times I felt safe and secure. I highly recommend this place and they’re in the middle of renovations which can only make it even more superb than it already is
Stayed 5 nights in Aug 2025

8/10 Good

Tronisha

Liked: Cleanliness, staff & service
Overall....our stay was great! We would have loved to see more breakfast options..a laundry option, and possibly microwaves in the room, just to enhance convenience.
Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, notany dining options nearby
Stayed 3 nights in Jul 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby is beautiful, limited amenities, responsive staff
Stayed 3 nights in Jul 2025

8/10 Good

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was very nice. Great location downtown with restaurants and their minor league baseball stadium in walking distance. The hotel's restaurant was closed during our stay, but the staff was great.
Stayed 7 nights in Jun 2025

8/10 Good

Constance

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was nice, directly across the street is busted buildings,
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, handy parking next door, Friendly staff, very comfortable bed
Stayed 3 nights in Apr 2025

10/10 Excellent

Deira

Liked: Cleanliness, staff & service, amenities
I loved this property I would definitely stay again !
Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed in
Stayed 6 nights in Apr 2025

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities
Good enough
Stayed 3 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and highly recommend it if you’re traveling to Memphis!
Stayed 1 night in Apr 2025

10/10 Excellent

Roushan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025

6/10 Okay

Melissa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was in walking distance of local attractions. The restaurant and bar in the hotel was closed the whole time we where there and that was a big letdown
Stayed 2 nights in May 2025

10/10 Excellent

Jazlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable, clean, easy access to quite a bit downtown! food was all amazing as well.
Stayed 2 nights in Apr 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Nice clean room, friendly service. Very basic breakfast but fine. Easy parking next door. All the main bits of Memphis within walking distance. Lots of bars and restaurants nearby. The only disappointment was the hotel bar, which looks really nice and is fully lit up was not open. A shame a it would have been good to get a drink at the end of the day at the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Great location. 2 large windows provided city view & abundant light.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Napoleon is a great choice in downtown Memphis! Very stylish and conveniently located, this hotel boasts outstanding room. Give Hotel Napoleon a try!
Stayed 1 night in Apr 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities
Pleasant hotel. Affordable but not cheap
Stayed 4 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff was engaging and helpful. The bar/restaurant was amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful front desk staff.
Stayed 1 night in Mar 2025

10/10 Excellent

kelly

Liked: Staff & service, property conditions & facilities
Close to Bealle street
Stayed 2 nights in May 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very clean and welcoming. Parking convenient. Easy walk to Beale Street
Stayed 1 night in May 2025