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Hotel Karmel

3.5 star property
Travelers choose their own relaxation style at this urban oasis - from lounging with drinks by the rooftop pool to enjoying rejuvenating spa treatments

Choose dates to view prices

Hotel Karmel offers a welcoming retreat in the business district with a rooftop terrace and poolside bar. The restaurant serves local and international dishes, and the spa offers deep-tissue massages. Helpful staff can arrange tours and tickets to nearby attractions.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is NT$1,577
NT$1,577 total
May 29 - May 30
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Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 2 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 9 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Hotel Karmel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–9 PM.

Is Hotel Karmel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Karmel?

Check-in start time: 1:30 PM; Check-in end time: 2 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Karmel?

Check-out is at 1 PM.

Where is Hotel Karmel located?

Located in the heart of Melgar, this hotel is steps from San Francisco de Asis Church, and within 9 mi (15 km) of Piscilago Zoo and Piscilago Water Park. Lago Sol is 7.1 mi (11.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.0

Cleanliness

7.2

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

Reviews

Verified

10/10 Excellent

elvia

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable.
Stayed 1 night in May 2023
Verified

6/10 Okay

MARTHA ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No reservarl por la pagina de hotels.com

El hotel Karmel no reconoce las reservas que se hacen por la plataforma hotels.com, no aseguran la reserva, argumentan que no es una pagina oficial para reservar con ellos, igual la reserva no genera ningun codigo.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felicidades 🎈

Excelente atención,quedamos muy contentos el personal con una ecxelente calidad humana ,el lugar muy agradable muy limpio muy bien organizado mil y mil gracias Dios continue bendiciendo🙌
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Nohora

Liked: Cleanliness, room comfort
El hotel cómodo , limpio , muy bonito !! Excelente ubicación , cerca a todo y de todo!! Lo único que recomendaría sería un poco más de amabilidad por parte de las personas que atienden en la recepción …
Stayed 2 nights in Dec 2021
Verified

4/10 Poor

Melvin Oswaldo

Disliked: Property conditions & facilities
Por el precio pudiera ser mejor . La ubicacion no permite descandar hay muchonruidonexterno . Uds como pagina que promociona debwrian cerciorarse de lo que se ofrece por que uno se engaña .
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Buenos coctails, habitaciones cómodas,comida muy buena
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Thomas

Liked: Property conditions & facilities, room comfort

Buenas habitaciones... pero no más positivo

Fue bueno... aunque no funcionó la nevera y la caja fuerte en la habitación. El desayuno es muy chiquita... un huevo, un pan una fruta un café y un jugo.... no más 😕
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ni nos hospedamos

Mal! Nunca respondieron por una reserva.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Dianydt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buscar otro hotel

Antes de la llegada nos llamaron diciendo que no habia luz en el hotel y llegamos y si habia, luego nos dijeron que no tenian disponibilidad y no nos atendieron, definitivamente nos tocó salir a buscar un hotel porque no solucionaron nada Pesima la capacidad de solución, mala organización y ante todo la recepcionista una grosera y a parte de eso y eran las 4 pm y habian personas desde la 1 pm y no entregaban la habitación.
Stayed 1 night in Jan 2020
Verified

8/10 Good

María Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo, limpio, nuevo
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

JORGE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atencion y servicio

Excelente Hotel, magnifica atención del personal, buen desayuno, buena música y piscina. Muy recomendable
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio, personal muy amable

Excelente servicio de personal, especialmente don Luis del Bar, el servicio de alimentación y recepción. Pueden mejorar las instalaciones, pues la zona de balcones es común y da cierta sensación de inseguridad, a algunos nos gusta más el viento que el AC. De resto es muy recomendable dado su costo. Bien ubicado
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

JOSELIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

😚

Excelente el hotel gracias
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looks new and very comfortable. However, they don’t have a bartender on not busy season. 2 nice bars but no bartenders. Specially if you are at the swimming pool and you want to get any drink.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado para la familia

En general un buen sitio, cuenta con un buen restaurante y una zona de bar con espacio para bailar; la atención excelente.
Stayed 1 night in Jan 2019
Verified

8/10 Good

karl

Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

Pedro

Stayed 1 night in Jun 2023
Verified

4/10 Poor

Mauricio

Stayed 1 night in Oct 2021
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y bonito el lugar

Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Nestor A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena atención, comodidad y buen desayuno

Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Juli Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El servicio es muy bueno, los empleados amables.

Stayed 4 nights in Dec 2018