Mercure Melbourne St Kilda Road

Property class: 3

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Located close to Alfred Hospital and Royal Botanic Gardens, Mercure Melbourne St Kilda Road provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Naima Bar & Restaurant, offers breakfast, brunch, and lunch. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

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About the neighborhood

Located in Melbourne Central Business District, a neighborhood in Melbourne, Mercure Melbourne St Kilda Road is near a metro station. Melbourne Central and Princess Theatre are notable landmarks, and travelers looking to shop may want to visit Queen Victoria Market and Collins Street. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Melbourne travel guide
Map
568 St. Kilda Road, Melbourne, VIC

What's nearby

  • A colorful tram with 'Kilda Beach' written on it, a Ferris wheel, and a sign with the number '96'.
    St Kilda Road
    1 min walk - 0.1 km
  • A cityscape with a river, green park, and dense urban buildings.
    Albert Park Lake
    5 min walk - 0.5 km
  • A coastal cityscape with a marina, sandy beach, and urban skyline.
    Fitzroy Street
    12 min walk - 1.1 km
  • A landscaped garden with a central statue, surrounded by palm trees and a variety of colorful flowers.
    Royal Botanic Gardens
    4 min drive - 2.7 km
  • A wooden pier with a pointed roof and a sign reading "St. Kilda Pier".
    St Kilda Beach
    4 min drive - 2.7 km

Getting around

  • Flinders Street Station
    10 min drive
  • Prahran Station
    13 min walk
  • Melbourne Airport (MEL)
    29 min drive

Restaurants

  • Mortimer's Bar
    5 min walk
  • Cafe La Colline
    4 min walk
  • New Order.
    11 min walk
  • Prahran Hotel
    13 min walk
  • Bench Coffee
    3 min walk

About this property

Mercure Melbourne St Kilda Road

  • Hotel remodeled in 2023 and located near Alfred Hospital
  • Located close to Royal Botanic Gardens and St Kilda Beach, Mercure Melbourne St Kilda Road provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Naima Bar & Restaurant, offers breakfast, brunch, and lunch. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Outdoor pool access nearby
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
    • A nature reserve, smoke-free premises, and a 24-hour front desk
    • A banquet hall, meeting rooms, and an elevator
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 145 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and offices.
  • More conveniences in all rooms include:
    • Showers, free toiletries, and hair dryers
    • 45-inch Smart TVs with cable channels
    • Wardrobes/closets, cribs/infant beds, and electric kettles

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Frequently asked questions

Does Mercure Melbourne St Kilda Road have a pool?

Yes, this property has outdoor pool access.

Is Mercure Melbourne St Kilda Road pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 40 per night. Limited spots are available.

What time is check-in at Mercure Melbourne St Kilda Road?

Check-in begins at 3:00 PM.

What time is check-out at Mercure Melbourne St Kilda Road?

Check-out is at 10:00 AM.

Where is Mercure Melbourne St Kilda Road located?

Located in Melbourne Central Business District, this hotel is within 1 mi (2 km) of Alfred Hospital and Toorak Road. Royal Botanic Gardens and St Kilda Beach are also within 2 mi (3 km). Prahran Station is 13 minutes by foot and Windsor Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Melbourne St Kilda Road Reviews

7.8

Good

8.6

Cleanliness

8.0

Amenities

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 33 out of 84 reviews
Rating 8 - Good. 22 out of 84 reviews
Rating 6 - Okay. 16 out of 84 reviews
Rating 4 - Poor. 8 out of 84 reviews
Rating 2 - Terrible. 5 out of 84 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent comfort clean rooms
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great food and good location very easy to find.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy place to stay
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay when attending events at MSAC. Nice rooms and friendly helpful staff. Will stay again
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lux rooms. Comfy beds. Friendly staff. Enjoyed our stay here
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close public transport.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base for the family - with a kitchenette.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were provided with a complimentary upgrade on our room. Staff were very friendly. The restaurant served a beautiful dinner & breakfast at very affordable prices. Excellent accommodation & I would highly recommend.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Alfred hospital. Quiet room, very helpful staff.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. The staff were great and always had a smile. The room was comfortable, we also had 2 cockatoo's visit us the first day we arrived on the balcony. Thank You! Nevay and Brett
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to trams. Restaurant very welcoming. Our room had mini kitchen and a balcony, definitely a bonus especially at a reasonable price.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy and Hospitable

Very handy position on St Kilda road with good eating options around. Two tram stops close by makes travel into the City or to St Kilda very easy. Rooms are spacious with a balcony and a good sized lounge as well as a small table and chairs. Little kitchen space and microwave help to keep costs down. Very friendly staff and good onsite parking (not free).
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that apparently yr staff were from South America. Very pleasant manner, their language was so calm to listen too. What we were disappointed with was the fact that about 3pm we were able to order a meal, on arrival, but when we asked to purchase some bread with our meal we were advised that bread was not available (?). Disappointed.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The room was very clean and tidy and we were happy with the check-in process and the stay in general - comfortable bed, good facilities reasonable amount of space. BUT, we were to check-out early on our last day so the day prior we checked with the desk clerk that there would be someone on duty at that time and were told only that "...there should be someone at the desk...". When we tried to leave there was no-one at the desk and ringing the desk number was successful only for nobody to appear despite a jacket hanging on the back of the desk chair. After approx 45mins we found a cleaner who went to the back room and roused a body who had been ASLEEP!! Completely unacceptable and we will NEVER again stay in a Mercure hotel as a result. Warning: make prior arrangements when checking-out of the Mercure Melbourne StKilda Rd!!
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff upon check in were absolutely lovely even though they were under alot of pressure being very busy. Our bed was comfy and soft. Unfortunately outside of that I was quite dissapointed. When we opened our room doors the room had been sprayed with deodorising spray to the point it was sickening, it wasn't until not much later that it was obvious they were trying to cover the very heavy smell of smoke in the room. The fridge had obviously not been turned on for a while as it was hot inside and our milk had been left inside. There was mould on the bottom of the fridge and the shampoo and soap dispenser in the shower were basically empty. I went down stairs late after returning from a concert to ask for a blanket for my son, and they couldnt give me one because house keeping had gone home. The man on the desk was lovely and said sorry but I don't feel its good enough. What concerned me most was that the smoke alarms were covered with shower caps and when I asked about it at the desk I was told it was because the steam or smoke sets them off, we had 2 rooms and both rooms were the same this is extremely dangerous. Unfortunately I won't stay again in a hurry.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite hotel in a good location
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good short stay.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great , rooms were nice and clean
Stayed 1 night in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to trams.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, love the large screen tv’s, convenient to trams & secure car parking is a bonus.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Staff & service
Nice place
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is now an Oaks, was great would recommend
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Harry and Princess on the front desk were so helpful and friendly, they went above and beyond to make our stay enjoyable.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Excellent choice for value, location and facilities
Stayed 2 nights in Oct 2023