My recent stay at this hotel fell short of expectations. The room quality did not align with online representations, appearing less appealing in person. Check-in was protracted due to a single receptionist managing both guest arrivals and the adjacent gaming area.
A significantly higher bond was required (four times the typical amount), which was unexpected.
A particular frustration involved the pool and gym access. Despite prominent signage indicating a 10:00 PM closing time, access was denied at 9:00 PM. Following a considerable delay and intervention from a security guard, we were finally granted entry, only to be advised against using the facilities due to the imminent 10:00 PM closure (with only 8 minutes remaining). This process was inefficient and wasted our time.
Furthermore, the hotel's location is affected by prevalent smoking outside, and the rooms lack adequate soundproofing, contributing to noticeable noise disturbances. These aspects negatively impacted the comfort of our stay.