Hotel is clean and good.
call the front desk to ask for toothbush, but no one ans.
真實旅客
於 2017 年 6 月住了 2 晚
8/10 不錯哦
真實旅客
2017年1月17日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
大廳接待服務櫃檯態度感覺不是很良好,但是bar那邊很不錯
真實旅客
6/10 一般般
Victor
商務旅客
2024年4月19日
不喜歡:員工素質和設施服務
I could at times hear people talking in the next room, maybe it was the TV?
The hallway hadn't been vacuumed and wasn't for the three nights I was there.
There was cobwebs on the ceiling light.
The restaurant menu was ordinary and I thought for that expensive. The bar food was again, no great shakes.
They charge for WiFI. A thing of the past.
There was nothing in the fridge to drink or snacks.
The bed was good.
I will never again go to a Mecure Hotel.
Victor
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Watson
家庭旅遊
2024年4月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The service on front desk
Watson
於 2024 年 4 月住了 2 晚
8/10 不錯哦
Ruoning
家庭旅遊
2024年4月8日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff at the front desk was not helpful or professional. They would overcharge you without any explanation. I came to them at the checkout to ask the total price I paid for, however they were not willing to help and instead just gave you a hard-to-read account detail. I had to do the math myself to prove that I was charged incorrectly. The guy then was reluctant to change to the correct amount I booked for. I still haven’t got the deposit for my refund so far and either for the security bond after a week’s time.
Mercure shared the same reception with Pullman. Suspect they treat guests differently for the cheaper booking.
Ruoning
於 2024 年 3 月住了 4 晚
6/10 一般般
Adel rastegar
家庭旅遊
2024年4月1日
不喜歡:整潔度、員工素質和住宿環境和硬體
Old building, dirty
Adel rastegar
於 2024 年 3 月住了 3 晚
2/10 很糟糕
Raimondo
情侶出遊
2024年3月25日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Not 4 star hotel more like 3-2 and whole place smells like Mould, this is not Australian standard. Staff were helpful.
Raimondo
於 2024 年 3 月住了 3 晚
6/10 一般般
Jason
情侶出遊
2024年2月26日
喜歡:員工素質和住宿環境和硬體
Watch your stuff in the lobby, my wife walked away from her purse and it was stolen with a lot of money in it.