I was traveling with a friend and had already made arrangements in a different hotel in the Laureles area. As soon as we checked in, we realized we needed to be closer to the Poblado, so we found this hotel, made the reservation on the fly, checked out of the other one and called an Uber. Very nice facilities, well decorated and very inviting. Very quiet area, tucked in and yet close to everything. We chose to take Uber everywhere, but it's definitely in a walkable location. The common areas and the room were very clean. All the staff, from the front desk, the bartenders, waiters, security, housekeeping and the concierge were excellent and very helpful. My friend even left her handbag in the Uber on our last night, and the staff went out of their way to help us (happy ending: the Uber driver came all the way from his home to return the item). Definitely recommended. ¡Muchas gracias Paisas!