露台/庭院
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維塔別墅飯店的評分

4 out of 5
維塔別墅飯店
21 Klipspringers Street, Mbombela, Mpumalanga

評論

8.8

有夠讚

10 分，有夠讚；101 則評論中有 56 則" "
8 分，不錯哦；101 則評論中有 32 則" "
6 分，一般般；101 則評論中有 6 則" "
4 分，不太好；101 則評論中有 2 則" "
2 分，很糟糕；101 則評論中有 5 則" "

8.8/10

整潔度

8.8/10

員工素質

9.0/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

6/10 一般般

John，Las Vegas

喜歡：員工素質
不喜歡：整潔度
There was no hot water. Internet password did not work. Sheets were dirty. Property landscape was nice. Pool was large and clean.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Rene

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Felt like Italy
Loved the place. It felt like we were in Italy. The restaurant for dinner is however extremely expensive. But we really enjoyed the stay.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Veronica

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

MR

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Mariska，Benoni

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quick and friendly check-in. Outstanding food and excellent food choices
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Annie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
De kamer was heel net. Alles erop . Ontbijt super lieve bediening Prijzen v d spa iets te duur
於 2023 年 8 月住了 2 晚

8/10 不錯哦

mr henry

商務旅客
喜歡：客房舒適度
於 2023 年 6 月住了 4 晚

10/10 有夠讚

Sawela

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 有夠讚

HALIL IBRAHIM

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Shazia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is stunning and surrounded by lush flowers and vegetation. The staff was friendly and helpful and the room was exactly like the picture. I highly reccomend.
於 2023 年 2 月住了 1 晚

2/10 很糟糕

Sonja

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 1 晚

10/10 有夠讚

Nicodemo

於 2022 年 12 月住了 1 晚

10/10 有夠讚

Lorraine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel
The spa room needs upgrades. Carpet is not clean and needs deep hooving. Bath tub is so tiny. Overall the place is beautiful with its landscaping
於 2022 年 10 月住了 1 晚

6/10 一般般

真實旅客

商務旅客
喜歡：員工素質
不喜歡：整潔度
Not what is advertised
Had no coffee in my room and reception not after hour staff or manager was available to arrange. The gym was so dirty that you didn’t want to use equipment, dust, spider webs etc. Treadmill doesn’t work either. Room was nice.
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Alexander，Walkerton

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were exceptional. The hotel is a little difficult to find but worth the effort. The gardens , pool area and choice of eating locations provide a relaxing feeling. The constant 'music' spoiled the atmosphere slightly.
於 2022 年 5 月住了 2 晚

10/10 有夠讚

Norman

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 1 晚

10/10 有夠讚

Mandla

喜歡：住宿環境和硬體
於 2022 年 2 月住了 2 晚

10/10 有夠讚

Phillis

於 2022 年 1 月住了 1 晚

10/10 有夠讚

Carike

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The rooms around the pool area are great, spacious, quiet and comfortable.
於 2021 年 11 月住了 1 晚

6/10 一般般

Cirilo

不喜歡：整潔度
Disappointing experience
The experience wasnt so good, on arrival no one was at the reception. The first room that I was given, the WC was dirty and stink with water on the floor. I had to ask for other room which was given. But this is concerning special on this COVID period. If they dont make sure the rooms are clean and safe for covid, this will affect customers experience. PS: This was not the first time I stay at this hotel, the other times the experience was good.
於 2021 年 5 月住了 1 晚

10/10 有夠讚

Dumisani

於 2021 年 3 月住了 1 晚

10/10 有夠讚

Brendah

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 3 月住了 2 晚

8/10 不錯哦

Stuart

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I would hire this staff member if he was available
I did not get the name of the poor bloke that helped with the check in ............. and he was the waiter too ...............and he he was also the barman ........... and he brought me a packed lucnch to my room as I was leaving very early the next morning .... But well done, you are a star.
於 2021 年 3 月住了 1 晚

10/10 有夠讚

Ian

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nights on business
Second time I’ve stayed at La Villa Vita. Despite Covid restrictions, the staff were friendly and accommodating. My room was clean and comfortable, and the AC worked perfectly in the hot humid conditions that are common in this part of the world. Perhaps the only small criticism I have is that there was no desk in the room. The wifi worked great though. The breakfast (free on my booking) was very good.
於 2021 年 1 月住了 1 晚

10/10 有夠讚

Lameeze

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 12 月住了 3 晚

10/10 有夠讚

Thabo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The short stay with good experience9
Short and excellent stay for me to return for longer stay. Hotels.com customer service was also excellent in helping me schedule my booking correctly.
於 2020 年 11 月住了 1 晚

8/10 不錯哦

Norman

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚

10/10 有夠讚

Corey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic and Beautiful
Staff was excellent and place is beautiful. Food choices were also pleasing. I would recommend.
於 2019 年 7 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 1 晚

8/10 不錯哦

Clementine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
Séjour de 2 nuits avant un vol long courrier. Hôtel très agréable, les chambres sont propres et bien décorées. Nous avions une salle de bain avec douche et baignoire. Le petit déjeuner buffet est excellent, les repas à la carte également. Nous avons passé un séjour très relaxant. Je recommande cet hôtel !
於 2019 年 3 月住了 2 晚

2/10 很糟糕

真實旅客

喜歡：整潔度和設施服務
不喜歡：員工素質和住宿環境和硬體
於 2019 年 3 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊, 親子旅遊
喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
I didn’t like the fact that there was no electricity at night even at 5 am when getting ready we showered in the dark. I paid via PayPal and was called back to the villa from Kruger National park because the receptionist was saying we didn’t pay. The employees seemed inexperienced and were not really there to please the guest. I had asked for a partial refund since I had to leave Kruger National Park Sunday to go to the front desk. I was there for 3 hrs before I got cleared which was strange because Anastasia an Indian manager knew I had paid via PayPal. The whole thing was a joke. The owner said he was going to refund our stay. I messaged him but never heard from him. The resort is nice but employees need to do better customers service wise. I wasted our day Sunday because I had to go back to prove that I had paid already
於 2019 年 3 月住了 1 晚
Justin 於 2019年3月27日回覆
Dear Brenda, Thank you for completing the survey regarding your recent stay at our property. We appreciate your comments and suggestions. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Justin Guest relations Manager,

4/10 不太好

Ian

喜歡：整潔度
不喜歡：員工素質和客房舒適度
No Power..no service
Load shedding and their Generator was broken, They had no ability to cater for the load shedding. No Air in the room as only one tiny Window. Bathroom had no Windows
於 2019 年 3 月住了 2 晚
Justin 於 2019年3月27日回覆
Dear Guest, Thank you very much for letting us know your inconveniences regarding your stay at La Villa Vita and we appreciated the time you have taken to bring this matter to our attention. Please accept our sincere apologies for any discomfort the problem with the power-cut may have caused, for reasons outside the hotel. Due to our Generator that have been faulty during your stay, our technician have ordered the part and our generator is back and running, we really apologize for the problem. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to accommodate you again on some future occasion and we will do it better. Faithfully yours, Justin Guest relations Manager

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I have rarely been to a hotel where I was made to feel more welcomed and more pampered. The staff are super kind and so willing to please and help with any situation. Rooms amazing and atmosphere so loving and peaceful. I would highly recommend it.
於 2019 年 1 月住了 9 晚

8/10 不錯哦

Kristen，TX

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hideaway in Nelspruit, SA. Staff was extremely accommodating as well as friendly. Will definitely be back!
於 2019 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and friendly staff, especially - Stallion.
於 2018 年 12 月住了 4 晚

2/10 很糟糕

Jonathan

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ripoff!!!!!!! Honey moon gone bad!
In the check in know explaind to us how the hotel works, such as were and when breakfast. Allso we got a reservation with dinner, apperantly dinner in a voucher that you in the hotel resturant and it doest include drinks and .not even enough foe the good food our room was underground and was dirtt all the time and even at one point we noticed a kid starring in to our room from the hotel balcony, and the staff just wasnt wellcoming. The guys in the resturant didnt even know to explain what does the dishes made off.
於 2018 年 9 月住了 4 晚

2/10 很糟糕

真實旅客

不喜歡：住宿環境和硬體和客房舒適度
No shower in the room just a bath with taps - If I'd wanted a 1930s English Seaside Boarding House I would have booked one!
於 2018 年 8 月住了 1 晚

8/10 不錯哦

Takashi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
一人旅、観光の拠点に
一人旅で利用しました。クルーガーに約1時間、ブライドリバーキャニオンに約1時間半の立地です。ジムはエアロバイクが壊れていましたがトレッドミルは使えました。
於 2018 年 8 月住了 2 晚

10/10 有夠讚

Matthew

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A real surprise
La Villa Vita is a hotel and spa built (as the name suggests) in the style of an Italian villa. Driving to the hotel's address it seems impossible that such a grand building could be lurking around the corner but then there it suddenly is! The Italian conceit is extended to the restaurant 'Cicero' where I ate well despite my first two choices being unavailable. My room (half of an interconnected suite) was quite small, very much dominated by the large (and comfortable) bed. The bathroom by contrast seemed spacious and the shower was excellent. Overall I had a pleasant one night stay. The comfortable pool area at the centre of the 'villa' had a free coffee and cake 'station' which is the sort of touch which suggests this is the sort of place where an extended stay would be no hardship at all. Recommended.
於 2018 年 7 月住了 1 晚

10/10 有夠讚

Roelien

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚

10/10 有夠讚

Alan，Vancouver BC

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
This hotel is an absolute delight! It is hidden away in the suburbs, surrounded by a lush garden and trees and the staff, restaurant and facilities are outstanding
於 2018 年 7 月住了 1 晚

8/10 不錯哦

Gerda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 1 晚

8/10 不錯哦

Manoel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 1 晚

10/10 有夠讚

Matthew B

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect Getaway
Great staff and a beautiful atmosphere. We’ll certainly be back.
於 2018 年 5 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 1 晚

8/10 不錯哦

Geoff

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

jakobus

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful setting
Staff were friendly and helpful. Rooms lovely and spacious. Beautiful setting. But lacks atmosphere. Few small things like safe not working. Drinks served at bar not up to standard. Breakfast was ok. Would not rate as 5 star personally. But good and secure location

10/10 有夠讚

Luiz，Vitória

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Um lugar incrível!
Lugar incrível, bonito, aconchegante, ideal para casais ou família.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Overall great experience.
Everything was great except for the AC light in my room was too bright and I just could not sleep well. This hotel is really nice, the rooms are awesome, the location is perfect and the staff and manager is very courteous. Just few things needs to be taken care off and I would rate this hotel - an exhaust in the bathroom would be nice too.