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Emporio Mazatlan

3.5 star property
International cuisine awaits by day at Condimento restaurant, while evenings bring cocktails under starry skies at this beachfront Zona Dorada hotel

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Emporio Mazatlan in Zona Dorada offers vibrant beachfront energy. Enjoy two outdoor pools, a poolside bar with ocean views, and the on-site Condimento restaurant. Convenient shopping, free WiFi, and attentive staff ensure a relaxing stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Gym

About this property

Emporio Mazatlan

  • Hotel near The Mazatlan Malecón
  • At Emporio Mazatlan, you can look forward to a poolside bar, shopping on site, and a coffee shop/cafe. With amenities like a beachfront location and beach volleyball, this hotel is the perfect place to soak up the sun. The on-site international cuisine restaurant, Condimento, offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
  • Other perks at this hotel include:
    • 2 outdoor pools along with sun loungers and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), a 24-hour front desk, and a gift shop
    • 1 meeting room, a front-desk safe, and a porter/bellhop
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 133 rooms include comforts such as premium bedding and furnished balconies, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch plasma TVs with cable channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 355 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does Emporio Mazatlan have a pool?

Yes, this property has 2 outdoor pools.

Is Emporio Mazatlan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Emporio Mazatlan?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Emporio Mazatlan?

Check-out is at noon.

Where is Emporio Mazatlan located?

Nestled on the beach, this Zona Dorada hotel is within a 5-minute walk of Mazatlán Letters and The Mazatlan Malecón. Casino del Rey and Monument to the Family are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness
Great option alot of restaurants nearby
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Clean rooms , Breakfast was great, staff were very friendly, walking distance to many restaurants and el malecon!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my room was gorgeous, view was wonderful very low noise on the front no noise at all on the back to the pool and beach
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Jolene

Liked: Cleanliness, staff & service, amenities
The rooms are clean and the staff is friendly
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was amazing! Corner room with full island views and close to lots of restaurants and live music.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sunshine

Liked: Cleanliness, property conditions & facilities
Cleanliness and friendly staff and positive environment.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many of the city's attractions, in addition of being a very safe place.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

martha

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly , room clean
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional and welcoming. The breakfast buffet had great variety of food.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

christian

Liked: Cleanliness, staff & service, amenities
Clean ,quiet
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view, clean room, friendly staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Maria Del Socorro

Liked: Cleanliness
Everyone is very nice
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with pools and near the beach and stores
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
The place was nice,clean,and friendly staff. Location wise is perfect .
Stayed 4 nights in May 2025
Verified

4/10 Poor

Jorge

Liked: Property conditions & facilities
Room not well maintained poor quality although staff was very helpful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
That’s very good love it
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place; Your right in the middle of everything within walking distance. The breakfast buffet was amazing
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very convenient location. The staff was friendly.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marilu

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to everything, very accessible, lots of food choices nearby. Friendly staff
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for hotel. Spacious clean room. Friendly staff. Pool and beach front. Central to tourists attractions.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Josie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Friendly staff. Nice pools
Stayed 11 nights in Jun 2025
Verified

6/10 Okay

Dean Miles Simpson

The gym is the worst Ive been in. No signage to even find it. Water cooler bottle never changed in a week. No towels one day and floors not swept. Limited weights to have any kind of work out. Only buffet breakfast available can’t order of the menu. If you like quiet during the day as it was like a ghost town. No one to be found pool side during the day but very noisy at night from vehicles loud music every night until 4 in the morning. Staff were friendly and the rooms were kept clean. I probably wouldn’t go back to this resort again. Not terrible but not great.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed vine
Stayed 1 night in Apr 2025
Verified

8/10 Good

Precious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the Golden Zone, the hotel is a 5-minute walk from the Malecón, plus lots of stores and restaurants, which made shopping, day trips, and taxi/Uber rides a breeze. Overall, we had a wonderful time and can't wait to return to Mazatlán. Staff were incredibly friendly (about half spoke some English), and the restaurant, Condimento, offered a massive, delicious breakfast buffet that includes excellent Mexican and American food, plenty of fresh fruit, plus hot and savory dishes. Sandra and Adan took great care of us and made us feel welcome everyday. Angel, who runs the pool side bar, did a lovely job anticipating our needs and ensuring that we were comfortable lounging in the cabanas. We spent our weeklong stay in a spacious Junior Suite that had a spectacular view of the ocean, perfect for watching pelicans dive and hunt. Small note: our wing of the hotel was immediately next door to several restaurants and La Rosalía, which is a nightclub, so we were a little worried about noise during our first night (Saturday) given all the mariachi bands performing on the beach and parties we could hear all night, but thereafter it was rather quiet for the rest of the week, with events wrapping up around 10-11pm. Plenty of fantastic mariachi musicians during the day, but nothing that interfered with sleep or resting up for day excursions. (From the hotel courtyard, you can hardly hear anything except the ocean quite frankly.) Honestly, a week isn't long enough for this gem.
Stayed 6 nights in Feb 2026