Find Family Hotels in Mazan

"We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room shortly after, but the process felt disorganised. We booked a Deluxe Terrace but were given what seemed to be one of the smallest in that category, in the older part of the hotel. No seating area as shown in photos, visible dust, and a terrace next to the parking with a loud AC unit running constantly. It’s hard not to wonder whether booking via Expedia influenced the room allocation. Service lacked consistency: pool towels not cleared or set up properly, pool water not very clean, and empty glasses left around. Basic standards were missing. On the positive side, the food was good and restaurant service attentive, and the property is visually appealing. Overall, however, the experience fell short. Would return, but not at the start of the season."

"Beautiful hotel, lovely staff and fabulous room. Heavily recommend "

"Toilets in the room are sooooo small compared to the size of the room itself. If you've ever been in the toilet of a hotel at a ski resort, where you knees almost touch the door when seated, this is pretty much it. No clue why the opted for that, especially when you consider they installed both a shower AND a bathtub... You can also add that it was extremly warm in the room, no clue why as the temperature was set to 15°. But this hotel is really well placed, its building and inside court are great, the staff is nice, and it was worth the price, so I think I'd go back there again if I had to visit Avignon again."

"Nice welcoming, outstanding dinner!"

"Bel hôtel dans la zone industrielle a proximité de la tgv...deco sympa et bien équipé "

"Didn't use the bar. "

"Clean room and close to the Avignon TGV train station. "

"Based on the attractive photos posted in the property listing, I thought I was getting a great off-season deal at a nice golf resort. Upon arrival, however, I immediately realized I had been misled. The property is seriously dilapidated and looks nothing like the pictures. The bathroom in the room was the worst. Not only was there a very unpleasant stench of sewer coming from the shower drain, but there was also mold throughout the bathroom, which is clearly a health hazard. The only positive aspects were the spacious room and the free parking. I strongly recommend staying away from this place until it has been fully renovated. In its current condition, it is simply not worth the money."

"The bed had two martresses pulled together, somwhat uncomfortabe. Disgusting smell in the kitchenette. Excellent location, good service, convenient, good price, comfortable."