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"The whole place is old, dated and needs some refurbishment & cleanup. The guests are asked to take off their footwear when coming in and use provided & used theirs instead, supposedly to keep the floors spotless. But the carpeted floors look worn out, with long large dark patches everywhere. The same footwear can be used on the outside balconies which have dust & dirt. Moreover, the decor is ghastly with plastic plants & flowers everywhere, brown carpet, dark wall, cheap small lightings. The breakfast are monotonous, mostly unchanged during our 3 morning visits, hardly edible. Dinners are much the same with unexcited menus. This is made worse as there is not many restaurants in the town that are open after 5pm. We were attracted to the town due to the travel blurbs that it is one of the top places to visit in Japan. This may be true only for the shrines and scenic places, but definitely not with the supporting eateries. The only good points about the accommodation (definitely not 'resort' as in the name) are the friendly staff and the children playpen in the common area."

"Incredible "