Matsue Universalhotel

Property class: 3

Choose dates to view prices

Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, an indoor public bath (no minerals), and laundry facilities. For some rest and relaxation, visit the sauna. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is NT$2,267
NT$2,494 total
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
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About the neighborhood

Matsue is home to Matsue Universalhotel . The area's natural beauty can be seen at Lake Shinji and Chidori Minami Park, while Shimane Art Museum and Matsue Horaenya Denshokan are cultural highlights. Matsue English Garden and Matsue Vogel Park are also worth visiting. Visit our Matsue travel guide
Map
471 Asahimachi, Matsue, Shimane, 690-0003

What's nearby

  • A sunset over a calm sea with distant mountains.
    Lake Shinji
    11 min walk - 0.9 km
  • An entrance to the Shimane Art Museum with a clear pathway and surrounding greenery.
    Shimane Art Museum
    12 min walk - 1.1 km
  • A traditional Japanese castle with multiple tiers, surrounded by well-maintained gardens and large pine trees.
    Matsue Castle
    3 min drive - 2.5 km
  • Shirakata Tenman-gu Shrine
    10 min walk - 0.9 km
  • Shinjiko Ohashi Bridge
    16 min walk - 1.4 km

Getting around

  • Matsue Station
    7 min walk
  • Izumo Airport (IZO)
    33 min drive

Restaurants

  • ドトールコーヒーショップ
    7 min walk
  • 出雲そば たたらや
    7 min walk
  • 為セバ成ル KAKERU
    1 min walk
  • はなの舞
    1 min walk
  • 奥出雲そば処 一福 松江駅前テルサ店
    7 min walk

About this property

Matsue Universalhotel

  • Property highlights
  • Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, an indoor public bath (no minerals), and laundry facilities. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
  • You'll also enjoy the following perks during your stay:
  • A vending machine and a 24-hour front desk
  • Room features
  • All 316 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
  • Extra amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • Electric kettles and daily housekeeping

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Frequently asked questions

Is Matsue Universalhotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsue Universalhotel ?

As of 2026/10/25, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 2026/11/1 start from NT$2,267, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Matsue Universalhotel ?

Check-out is at 10:00 AM.

Where is Matsue Universalhotel located?

Situated in Matsue, this spa hotel is within a 10-minute walk of Mefu Shrine, Shirakata Tenman-gu Shrine, and Ryusyouji Temple. Shimane Art Museum and Shinjiko Ohashi Bridge are also within 1 mi (2 km). Matsue Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Matsue Universalhotel Reviews

7.0

Good

6.0

Cleanliness

6.2

Amenities

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 118 out of 650 reviews
Rating 8 - Good. 203 out of 650 reviews
Rating 6 - Okay. 211 out of 650 reviews
Rating 4 - Poor. 77 out of 650 reviews
Rating 2 - Terrible. 41 out of 650 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price paid, it's quite a steal! It's very near Matsue JR Station, and provides both breakfast and dinner free of charge. Room is spacious and even comes with a sofa! (See photo) A pity that the onsen is under maintenance when I was there. Do note that the lobby and staff counter is at Level 1, while the ground level from JR Station is their "Level 2", in other words, you need to climb 2 flights of stairs down to check in. Not easy when carrying a heavy luggage.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mattress of a bed is old. There are 3 beds. I might pick wrong one.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Could be cleaner a bit but it was fine
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物の古さは否めないが、宿泊金額を勘案すれば、この金額で朝夕の食事もついていて、コスパは充分だと思います。
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
所々で老朽化を感じるけど… 朝食、夕食が付いてるのでリーズナブルを感じます。
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Amenities
設備も古く入口からの段差も多いのですが、スタッフも多く何よりこの値段で夕食と朝食、大浴場が利用できて！シングル禁煙も広くて快適なのは最高です。
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
食堂のキャパがありゆったりと食事ができました。
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
土曜日の宿泊で、部屋はシングルだったけど、シングルルームに無理やりベッドを2台入れて余裕がなかった… 部屋の風呂のパッキンは黒いカビが結構目立つ！ 夕食はカレー選んだほうがいいかも… 朝食も他のビジネスより落ちる… リピートはなし！です！
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
安く利用させていただきましたが、それなりでした。 食事込みですが、それなりです。 期待はしない方がいいです。 寝るだけなら十分です。 大浴場もあり、お風呂もゆっくりできます。 食事スタッフはとても感じ良かったです。 駐車場のスタッフの方もとても感じ良かったです。 遅くチェックインされるのであれば近くのパーキングの方が上限が安くお得になるらしいです。
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
大浴場は最高でした
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

リーズナブル
Stayed 1 night in Sep 2026
Verified review

8/10 Good

フロントスタッフの私語が気になる
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
お世話になりました。また利用したいと思います。ありがとうございました。
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

プランの表示が分かりにくく朝食があるのはわかっていたけど夕食は付いて無いと思って外食を予約してしまいました。 駐車場もあります。と書いてあったので安心していたら満車と言われびっくりしました。家族旅行で何部屋か予約したので大変でしたがビジネスとかの方にはいいかもですね。
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
朝の風呂の時間になっても鍵がかかっており、20分ほど待たされた。 部屋にコンセントがひとつしかなかった
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事無料と大浴場サウナはさすが、コスパがよい施設です。
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
とにかく安く、それに朝食と夕食もついていてお得だった。お部屋の水回りの清潔さは少し残念だった。リーズナブルさを求め提出いるならば許容範囲。綺麗好きの方にはやや厳しいと思います。
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
低料金でよかった
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
テレビのリモコンが作動しない。 エアコンから擬音がしました。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
良かった。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
建物も設備も古さを感じますが、使用に関してはところどころ修復してあるものの、問題なく使えました。 チェックイン時には、ものすごい混雑していましたが、デカパイと笑顔で丁寧に対応していただき気を持ちよく泊まれました。スタッフさんの対応が素晴らしかったです。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて、とても素晴らしいホテルでした。食事は、夕朝食共にとても美味しく、地元の物を豊富においてあり、本当に美味しかったです。また、全ての従業員の接し方が素晴らしい。丁寧な接客で、ご指導されているんだと感じました。出雲に行ったら、ここに宿泊さる事がベストです。また、行きたいと思います。
Stayed 1 night in Aug 2026